I don't give it more stars because there aren't any. Today I went to the Cies Islands. After reading several pretty bad reviews I was worried that the trip would be disastrous but: quite the opposite. My experience: The information that it is necessary to print the tickets is communicated to us by email at the time of purchase, so no surprises. The printing booths are very well signposted and right in front of where you take the boat. (In the email are the address and even the GPS coordinates, they need to attach a photograph of the printer...). The crew: CHARMING, super professional, both on the way there and on the way back they were careful to ensure that people did not remove their masks, they dispensed gel at the entrance to the boat, very processional. They played music for us to make the trip more bearable. The captain (I think he was speaking over the public address system) explained to us during the trip things and places of interest that we were passing through and I thought it was a great detail. He also told us that there might be waves on the way back and it could be a little less bearable but, despite the movement of the boat, no one vomited or anything strange. He even apologized in case we felt observed by the crew when requiring the mask (mandatory by law on public transport, although people still don't assimilate it). He even encouraged us to leave both a positive and negative review. The capacity of the boat was correct, with clean and paper-equipped toilets. The truth is that it has been a wonderful trip. I would repeat without a doubt.

Spacious and clean boat, friendly staff. During the journey they also explain things. The ticket clerk very attentive. The worst thing is the system of having to go to the ticket office even if you buy online... Since there is only one employee, you have to wait a while in line, so you have to go well in advance because you also have to park far away. . The boat takes 5 minutes from the ticket office and the ticket agent explains everything great.

We have done the Portonovo-Islas Cíes journey and it was very good. The person at the ticket office gave all the necessary explanations and was very friendly. The boat that leaves from Sanxenxo and Portonovo is large and has an outer deck with many seats, in addition to the inner deck, several toilets and is also very clean. The crew, helping with entry and exit. The trip has been accompanied by music and, from the command post, they have acted as tour guides, explaining what could be seen from the boat, including various curiosities and fun details. In short, a very pleasant 1 hour trip, which is short. Of course, on deck it doesn't hurt to bring something warm. (Behind the command post it is more collected). This company offers trips to several other places and from various ports. I will definitely repeat with them.

Not a recommendable company, better choose the other shipping companies. We had a trip booked at 4:00 p.m. with a return trip at 7:00 p.m. with the Mar de Ons company. We arrived early and waiting at the meeting point there was a boat from this company. Seeing that no one from the crew was leaving, we asked the boat staff and they told us that they did not have the route programmed, that they did not know anything. We called and to our surprise they told us that a ship with the serigraphy "Crucero Rias Baixas" had already left and that we should have gotten on it, since they are collaborative companies. Of course neither we nor 15 other people who were involved in the same situation were notified of this. They did not agree to return our money, making us understand that the 15 people had made a mistake. If you don't want to waste your money and time, run away from this company. Never more.

Disastrous experience. I have not seen a company worse organized than this one. We had planned a trip to the island of Ons departing at 4:00 p.m., we showed up at the port at the place from where it departed at 3:30 p.m. After the hour, the people we were waiting for (15 in total) called the company to ask for an explanation, to which they replied that a boat with another silkscreen (something that none of us who were there had been warned about) had already left to the island. We went to the box office to get a solution (at least a refund of the money since they had made the mistake and they had to fix it) none of this happened, so we asked for a claim. It is a shame that a company like this does not know how to take care of a problem that they have committed. It is no longer about the money, it is about the time invested and in this case lost.

A wonderful experience. We make the journey from Portonovo to Cíes. The captain was very nice, explaining what we were seeing. We spotted several groups of dolphins and he stopped the boat so we could see them better. On the return trip, we were lucky enough to see pilot whales. I would repeat for sure.

Primero me gustaría felicitar al personal de la taquilla de Portonovo por su amabilidad, comprension y ganas de solucionar un problema. El 26 de agosto teniamos que embarcar a las 11.30 para las Islas Cies, tuvimos muchos problemas para encontrar aparcamiento y llegamos tarde, la profesionalidas de la chica de la naviera logró sacarnos villetes en Vigo y poder visitar la islas, muchisimas gracias.

(Translated by Google) Excellent round trip. The crew is charming and with a good guide and music during the journey. They deserve a 10 from the heart. Hugs from Ferroliño! (Original) Excelente el trayecto de ida y vuelta. La tripulación un encanto y con una buena guía y música durante el trayecto. Se merecen un 10 de corazón. Abrazos desde ferroliño!

Schädigend für den Ruf der ganzen Region! Wollten als Urlauber mit dem Boot zur Insel Ons fahren. Schiff kommt wann es will. Personal Sonntag 30.04 äußerst unfreundlich. Wollten vor Ort ein Ticket kaufen und wurden vom Schiff geschmissen. Nur Online möglich. Jedoch funktioniert die Homepage nicht und spinnt wenn man auf Ticket reservieren klickt. Passiert einfach nicht. Somit standen wir bepackt mit Wanderausrüstung wieder am Hafen und mussten unsere Reise zur Insel abrechnen. Sehr ärgerlich wenn man sich bereits Tage vorbereitet hat. Würde gänzlich davon abraten. Versaut einem nur den Urlaub.

We took the boat in Portonovo to the Cies Islands. The trip was very comfortable and pleasant. The captain's explanations are a great added value because he was acting as a tour guide without having to do so, pointing out everything that could be seen from the boat and telling anecdotes and interesting things about all of it. He also warned us that the return trip would be a bit bumpy due to the wind and the state of the sea, but this made it more interesting. The only drawback I would say is that when the Boat left Sanxenxo and stopped in Portonovo it was already quite full and with the best places occupied, so I recommend taking it in Sanxenxo if possible.

A very good experience on the Portonovo-Cies-Portonovo trip. The crew is very friendly at all times. The boat was brand new. I would give them 5 stars for service and punctuality but they must improve with Xunta de Galicia the issuance of permits and electronic tickets. Despite making the reservation online, you must wait in line at the ticket office to print tickets, which can cause you to be caught up in time.

We booked the trip to Islas Cíes with them, we will definitely return. On the way they explained islands, curiosities, etc. to us. We were able to see dolphins and even a whale. They play music and you have a very lively and fun trip.

Esta puntuacion va para la taquilla. Muy deficiente, con los billetes ya comprados por internet tienes que pasar igual por taquilla, alli la cola es larga y lenta y no organizan a la gente. Vayan con tiempo.

(Translated by Google) We bought tickets for the islands, very good attention and information. (Original) Compramos billetes para las islas, muy buena atención e información.

Muy mala organización. En Portonovo tienen 2 taquillas iguales y la gente no sabe en cuál ponerse. Nosotros estuvimos 25 minutos esperando en una taquilla y resulta que era la otra. Muy mala información. Poner carteles que no cuesta nada!!!!

Fuimos a pasar el día a la Isla de Ons y el viaje en barco fue estupendo, nos atendieron de maravilla. Sin embargo, cuando fuimos a recoger los billetes a la taquilla nos encontramos a una chica borde no, lo siguiente. Resulta que el jueves hay mercadillo en el pueblo y, aún yendo con más de media hora de antelación, nos costó encontrar aparcamiento. Pues la chica nos atendió de muy malas formas y nos gritó diciendo que teníamos que correr hasta el barco (todo esto cuando aún quedaba tiempo para la hora a la que teníamos los billetes). Pues corriendo para encontrarnos que el barco ni siquiera había llegado y había una cola enorme de gente que tenía que embarcar. Total, que estuvimos allí esperando otros 15 minutos. Y la tía ordenándonos que nos pusiésemos a correr, venga hombre!! Una pena porque el resto del día fue todo correcto

Nosotros cogimos el viaje en barco de las bateas de mejillones. La chica que nos atendió, genial en la taquilla. Y además y debo señalar que esta puntuación va especialmente dedicada a la chica que nos hacía de guía en el barco. Todo muy bien explicado y si le preguntabas más te explicaba. Se notaba que estaba muy bien preparada y además que le gustaba el trabajo, no podría decir de otra forma que era una apasionada por su labor, gente así es la que tenéis que mantener. Todo perfecto. Además aparecieron delfines y el barco desaceleró para que los pudiéramos ver. Muchas gracias por la experiencia 😊

(Translated by Google) Very good treatment by the staff (Original) Muy buen trato por parte del personal

(Translated by Google) Very well organized, maintaining security measures and all the crew very friendly. A 10. (Original) Muy bien organizado, manteniendo las medidas de seguridad y toda la tripulación muy amable. Un 10.

(Translated by Google) It's a good locker, you can't ask for more than one locker .. (Original) Es una buena taquilla, no se puede pedir más de una taquilla..

(Translated by Google) Great service, both the crew and the girl who attended me at the box office, who did everything she could and in the end managed to change my hour tickets because by mistake we lost our time ticket. I would certainly repeat. (Original) Estupendo el servicio, tanto la tripulación como la chica que me atendio en la taquilla, que hizo todo lo que pudo y al final consiguió cambiarme los billetes de hora porque por equivocacion nuestra perdimos el de nuestra hora. Sin duda repetiría.

Contraté mi viaje a Ons con esta naviera y genial! Nos sirvieron mucho de ayuda en el puesto de información y además un personal muy agradable. Además, durante el viaje en barco muy buen protocolo COVID. Lo recomiendo!!

The worst company to visit the island of Ons, what we expected to be a great day of vacation turned into hell. We had the departure at 4:00 p.m., the guy at the ticket office told us the exact point where the boat left from. We arrived at 3:30 p.m. and there it was, a boat with a screen print of Mar de Ons. The rest of the passengers arrived until there were about 15 people in total. Well, minutes passed and no one knew anything. After contacting the company by telephone, they told us that a ship (with a screen print FROM ANOTHER COMPANY) had left the port, and that we had missed the trip. After requesting some type of compensation for the damage caused to both us and the rest of the people, they told us that the only possible solution is to take a boat that arrives at the island around 6:00 p.m., returning at 8:00 p.m. Yes, that was the compensation, a wonderful two-hour trip to the island. Of course we and the rest of the injured parties filed a claim. If you can contract the trip with another company, much better.