First time visiting the place but I already knew it was great. The snack was very tasty. Nice place, the tables are adequately distanced from each other. I think it's important to highlight that there is a baby seat, an important consideration on the part of the owners.

(Translated by Google) If you had the worst experience of my life with customer service, it was with Arsenal do Hauer. The person who answered the chat 4 times treated me as if he was making something for me for free, I asked for ketchup these 4 times I asked for a snack with them, on the four they didn't send it even saying they would send it and if there was leftover the wrong snack came and they didn't say nothing about it, hair in the hamburger twice, raw hamburger even ordered another ready. Finally, the attendant said that he passed our order to the kitchen and I don't know what lineup they have but what we asked for didn't come. Disappointing, as we who keep the work and the place open, and as a customer, feel very badly treated and desperate. I will never order again and DO NOT recommend!!! Service for me is everything, and theirs is AWESOME!!! IF I COULD GIVE A ZERO, THAT WOULD BE MY RATING. (Original) Se teve a pior vez experiência da minha vida com atendimento foi com o Arsenal do Hauer. A pessoa que respondia o chat por 4 vezes me tratou como se tivesse fazendo algo de graça pra mim, pedi ketchup essas 4 vezes que pedi lanche com eles, na quatro não mandaram mesmo falando que enviariam e se sobra veio o lanche errado e no falaram nada a respeito, cabelo no hambúrguer 2 vezes, hambúrguer crú mesmo pedido outro pronto. Por último, o atendente disse que passou para a cozinha nosso pedido e não sei que alinhamento eles tem mas não veio o que pedirmos. Decepcionante, pois nós que mantemos o trabalho e o lugar aberto, e como cliente, nos sentimos muito mal tratados e desesperados. Nunca mais peço e NÃO indico!!! Atendimento pra mim é tudo, e o deles é PÉSSIMO!!! SE TIVESSE COMO DAR ZERO, ESSA SERIA MINHA CLASSIFICAÇÃO.

Almost always at lunch time they take a long time to serve you, some time ago they started serving lunch, at first even with the delay the dish was worth the wait, more than a while ago the size of the meat on the dish started to decrease, in addition to become thinner and today it reached its peak. The meat was really small, it was just bones and fat. When questioning the waiter he said, what do we have today. The delay is not due to the movement but rather the slowness of the staff, even though they are always free and behind the counter they do nothing and to make matters worse when they arrive at the place there are always dirty dishes and trays on the tables. Person service, customer disregard.

(Translated by Google) Excellent as always, delicious burger, arrived on time and at the perfect temperature. Congratulations, we will keep asking, good places are still worth appreciating when the food is tasty and the price is fair!!! (Original) Excelente como sempre, hambúrguer delicioso, chega na hora certa e na temperatura perfeita. Estão de parabéns, continuaremos pedindo, lugares bons valem ser valorizados ainda mãos quando a comida é saborosa e o preço é justo!!!

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