Cacau Show image

Cacau Show

Chocolate shop

😠 I went to make a purchase at the store, the attendants, in addition to being on the cell phone, didn't even look at our face, I spent about 10 minutes waiting to be attended to, in the EMPTY store and nothing... I went to the competition, where I was better served and bought everything I needed . V... People often mention store, loja, para, service, atendimento, fazer,


Address

Rua Dona Izabel A Redentora, 1434 - L213 - Centro, São José dos Pinhais - PR, 83005-010, Brazil

Website

cacaushow.com.br

Contact

+55 41 3096-0111

Rating on Google Maps

4.40 (317 reviews)

Open on Google Maps

Working Hours

  • Saturday: 10 am to 10 pm
  • Sunday: 2 to 8 pm
  • Monday: (Shrove Monday), 10 am to 10 pm, Hours might differ
  • Tuesday: (Shrove Tuesday), 10 am to 10 pm, Hours might differ
  • Wednesday: 10 am to 10 pm
  • Thursday: 10 am to 10 pm
  • Friday: 10 am to 10 pm

Featured Reviews


Frequently mentioned in reviews: store (12) loja (12) para (9) service (8) atendimento (8) fazer (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Larissa 2 years ago on Google
    (Translated by Google) I went to make a purchase at the store, the attendants, in addition to being on the cell phone, didn't even look at our face, I spent about 10 minutes waiting to be attended to, in the EMPTY store and nothing... I went to the competition, where I was better served and bought everything I needed . Very weak service with untrained employees. (Original) Fui fazer uma compra na loja, as atendentes além de ficarem no celular, nem olham na nossa cara, fiquei uns 10 minutos esperando ser atendida, na loja VAZIA e nada... Fui pra concorrência, onde fui melhor atendida e comprei tudo oque precisava. Bem fraquinho o atendimento com funcionárias não capacitadas.
    1 person found this review helpful 👍

  • 1/5 ggg v. 3 years ago on Google
    (Translated by Google) On 08/14/20 I bought a cocoa chocolate bar show at the São José mall. When I opened the box on the chocolate bar to my surprise, there were spider webs in all the gummy treats. I went back to the store to exchange And the girl didn't want to make the switch ... absurd. (Original) No dia 14/08/20 Comprei uma barra de chocolate cacau show no shopping São José. Quando abri a caixa na barra de chocolate para minha surpresa tinha teia de aranha em todos os gominhos. Voltei na loja para trocar E a moça não quis fazer a troca... absurdo.
    1 person found this review helpful 👍

  • 1/5 Schirlei N. 3 years ago on Google
    (Translated by Google) The attendants were talking to each other as if there was no customer in the store, it was difficult even to ask a few questions about what I wanted to buy. They don't know how to act as salespeople, they need training! (Original) As atendentes ficavam conversando entre elas como se não tivesse cliente na loja, foi difícil até pra perguntar algumas coisas sobre o que queria comprar. Elas não sabem agir como vendedoras, precisam de treinamento!
    1 person found this review helpful 👍

  • 3/5 David T. 3 years ago on Google
    (Translated by Google) Chocolate is great, but the salespeople are more concerned with the subject on the day than meet. I went to the São José shopping store today, I looked at the Easter eggs with the intention of taking them, nobody paid any attention to me, when there were 2 salespeople, and a customer with a badge (I believe she was a customer) and I just in the store. They talked and talked, the subject should be very important. As they didn't pay attention to me, I turned my back and bought it at Cacau Brasil at the same mall. (Original) O Chocolate é otimo, mas as vendedoras ficam mais preocupadas em por assunto em dia que atender. Fui na loja do shopping São José hoje, olhei os ovos de pascoa com intenção de levar, ninguem me deu atenção, quando havia 2 vendedoras, e uma cliente com crachá (acredito que era cliente) e eu apenas na loja. Falavam sem parar, o assunto deveria ser muito importante. Como não me deram atenção, virei as costas e comprei na Cacau Brasil no mesmo Shopping.
    1 person found this review helpful 👍

  • 1/5 Eliza Claudete De O. 1 year ago on Google
    (Translated by Google) I want to make a complaint regarding the progress of the queue, as we were in a huge queue waiting to enter the Cacau Show at Shopping São José, some people who were not even in the queue to enter the store, talked to an employee and she let them go log in. Furthermore, an elderly gentleman wanted to enter as a priority and the employee did not let him in and made it clear that he would have to wait in line. A total disregard, I want the people responsible to take proper action in relation to this! I DO NOT RECOMMEND TO ANYONE!!!! (Original) Quero fazer uma queixa, referente ao andamento da fila, pois estávamos em uma fila imensa no aguardado para entrará na Cacau Show do Shopping São José, algumas pessoas que nem na fila estavam para entrar na loja, conversaram com uma funcionária e a mesma os deixaram entrar. Além do mais, um senhor de idade queria entrar como prioridade e a funcionária não o deixou entrar e deixou claro, que ele teria que ficar aguardando na fila. Um descaso total, quero que as pessoas responsáveis tomem uma devida providência em relação a isso! NÃO RECOMENDO PARA NINGUÉM!!!!

  • 5/5 denise s. 1 year ago on Google
    (Translated by Google) Attentive and good service. Variety of gift options (Original) Atenciosas e bom atendimento. Variadas opções para presente

  • 1/5 Pedro Henrique Cruz S. 1 year ago on Google
    (Translated by Google) Lousy service! From the queue to the service at the cashier, the girl with a terrible face doesn't know how to say "good night" I will never come back. (Original) Atendimento péssimo! Desde a fila até o atendimento no caixa, a moça com uma cara péssima não sabe dar um “boa noite” nunca mais voltarei.

  • 2/5 Helcio K. 1 year ago on Google
    (Translated by Google) The Mega Store at Shopping São José opened a little while ago, but the team is unprepared for customer service and the cafe is missing many items from the menu. A feather. (Original) Abriu a pouco a Mega Store no shopping São José, porém a equipe está despreparada para atendimento e o café com muitos itens do cardápio faltando. Uma pena.

  • 1/5 Adilson Marcos C. 1 year ago on Google
    (Translated by Google) I must have passed in front of the store only.... (Original) Devo ter passado na frente da loja apenas....

  • 3/5 Sheila C. 1 year ago on Google
    (Translated by Google) Very rotation of employees, leaves to be desired the service, they seem discouraged (Original) Muito rodízio de funcionários,deixa a desejar o atendimento,parecem desanimados

  • 1/5 sergio o. 1 year ago on Google
    (Translated by Google) Few options, seems to be going bankrupt! (Original) Poucas opções, parece estar falindo!

  • 2/5 Felipe S. 1 year ago on Google
    (Translated by Google) I went to the store, the person who answered me was looking on his cell phone all the time, he didn't know the price of anything..... very strange for a store of this level (Original) Fui até a loja a pessoa que me atendeu ficava o tempo inteiro olhando no celular não sabia o preço de nada..... muito estranho para uma loja deste nivel

  • 5/5 Dayane C. 4 years ago on Google
    Top

  • 2/5 Ageu P. 3 years ago on Google
    (Translated by Google) Lousy attendance by the employee on Saturday afternoon 06/13, the lack of interest is an inexplicable thing, I think that for some it is urgently necessary to attend a public attendance course, the girl had her back to a shelf all the time that I was at the store with my family, I never saw anything like this, you need to improve your service, the product is great but the sale has to be better (Original) Péssimo atendimento da funcionária no sábado a tarde dia 13/06, a falta de interesse é uma coisa inexplicável, acho que para alguns deve-se urgentemente fazer um curso de atendimento ao público, a moça ficou de costas pra uma prateleira durante todo tempo que estive na loja com minha família, nunca vi algo assim,vcs precisam melhorar seus atendimentos,o produto é ótimo mas a venda tem que ser melhor

  • 1/5 Patricia W. 3 years ago on Google
    (Translated by Google) A disappointment! After campaigning on a national network, saying it was prepared to deliver to its customers' homes, the franchise left countless people (I think most of them, children) without receiving their chocolates this Easter 2020. The last message she sent to buyers will try to deliver within the next 10 business days. That is, until the end of the month. A real fiasco! (Original) Uma decepção! Depois de fazer campanha em rede nacional, dizendo-se preparada para fazer entregas na casa de seus clientes, a franquia deixou inúmeras pessoas (creio que a maioria delas, crianças) sem receber seus chocolates nesta Páscoa de 2020. A última mensagem que enviou aos compradores é que tentará entregar nos próximos 10 dias úteis. Ou seja, até o final do mês. Um verdadeiro fiasco!

  • 1/5 Cintia M. 2 years ago on Google
    (Translated by Google) This cacao show at Shopping São José has very poor customer service, the owner of the franchise could sell much more if the EMPLOYEES were trained. Rude attendants, they just stay on the cell phone. Regarding sales, I myself witnessed some customers leaving the store and going to buy at the competition, because they are better served. The lady had the audacity to call me ridiculous, disrespectful! Will you only take action when you take legal action? because it's not the first time! NEVER BUY FROM THIS STORE AGAIN. (Original) Essa cacau show do shopping São José, é muito fraca de atendimento, o dono da franquia poderia vender bem mais se os FUNCIONÁRIOS fossem capacitados. Atendentes mal educadas, só ficam no celular. Em relação as vendas, eu mesma presenciei alguns cliente saindo da loja indo comprar na concorrência, porque são melhores atendidos. A moça teve a audácia de me chamar de ridícula, falta de respeito! vocês só vão tomar providencia quando levarem processo judicial? porque não é a primeira vez! NUNCA MAIS COMPRO NESSA LOJA.

  • 5/5 talita v. 4 years ago on Google
    Top


Call +55 41 3096-0111 Open on Google Maps

Amenities


  • Accessibility
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Dessert
  • Service options
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ No-contact delivery

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