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😠 The staff there or maybe he is the owner, was very aggressive and rudeness. And reading through all the review here plus the way he replied to bad reviews tells everything. We booked the 2 beds last minute due to our previous booking was canceled by the owner, it’s very busy and here is the only pl... People often mention location,


Address

Safvet-bega Bašagića 16, Sarajevo 71000, Bosnia & Herzegovina

Contact

+387 64 42 20 190

Price rating

$18/night

Rating on Google Maps

2.70 (60 reviews)

Open on Google Maps

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Goran G. 7 months ago on Google
    Horrible experience just because of the extremely rude and aggressive host. After only few seconds of conversation, he started accusing my wife she is lying and we are trying not to pay for the stay. Only because she asked if its payed, because she already left all credit card details when she made a booking. Male host start aggressively accusing her of lying! Why would we lie and try not to pay if we left all the credit card details?! I was about the leave but he manually charged us, so we w have a choice but stay. Very unpleasant experience. If you ask me, they are in the wrong business, hospitality is not smth they are good at. I can see a lot bad comments because of the rude host and it doesn’t surprise me at all.
    3 people found this review helpful 👍

  • 1/5 Kanyawe P. 7 months ago on Google
    The staff there or maybe he is the owner, was very aggressive and rudeness. And reading through all the review here plus the way he replied to bad reviews tells everything. We booked the 2 beds last minute due to our previous booking was canceled by the owner, it’s very busy and here is the only place we can find. I thought we paid through the app (my misunderstanding) and we wanted to confirm if my payment wasn’t went through then we can pay cash with him. After i said I paid, straight away he told me don’t lie 😅and instead of giving us sometime to double check on our email, he manually charged my card (without telling me of course). He told me because I don’t wanna pay that’s why he did that, i have no problem with that after I confirmed we got charged only once but I thought the way he talk, he is really in the wrong business. No hospitality, no welcoming. Bed in dorm is okish if you only need “bed” to crash. But it’s very loud, i can hear everything from the street. There is one shower and one toilet only for the entire floor. Location is literally 1 minute from the famous fountain, maybe that’s why the business is still running. 1 star because there’s no option for 0 star.
    3 people found this review helpful 👍

  • 1/5 Serhat �. 1 year ago on Google
    Ülkede yaşanan depreme karşı duyarsız bir işletme. Bir yanda 10 şubat tarihinde olan Budapeşte’deki rezervasyonumu deprem sebebiyle bir gün öncesinden iptal etmeme kolaylık sağlayan ve paramın tamamını iade eden “yabancı” ev sahibi, bir yanda deprem sebebiyle müşterisinin rezervasyonu iptal etmeyip para iadesi sağlamayan bu “Türk” işletme sahibi. Yüzünüz de kızarmaz sizin, utanmazsınız da.
    2 people found this review helpful 👍

  • 1/5 ayca k. 1 year ago on Google
    The hotel didnot cancel reservation for turkish ciztizens desipite the huge earthquake in Turkey. There are more than 20 thousand lost in Turkey. While everyone works for recovery of earthquake regions in Turkiye, this attitute is not acceptable. Please, do not choose this hotel !!!
    1 person found this review helpful 👍

  • 5/5 Gregory T. W. 8 months ago on Google
    The staff are excellent! Even before I arrived, they helped me with questions I had. Also, my flight left very early the morning and had to take a 3:30 a.m. taxi to the airport. They helped arrange transportation. The location is in the heart of Old Town.
    1 person found this review helpful 👍

  • 1/5 Jana J. 6 months ago on Google
    They asked for money for taxes immediately after we came to check in, even tho we already payed it. Room was stinky and dirty (random things behind bed and on carpet). Sheets was smeling like someone alredy sleeped on it. Bathroom had extra dead bugs on floor, window and in shower, also pretty nasty toilet, feces and cigarettes all over the place. We constantly had feeling like gonna catch some bacteria... All in one pretty nasty place and bad service. But location is good :)
    1 person found this review helpful 👍

  • 5/5 Pearl Ewa B. 11 months ago on Google
    It seems that there are some fake reviews here, taking the rating down (for reference, rating on booking is 9/10). The position is great, the host Ferdi is very kind and the room is simple but comfortable. The beds were also very comfortable. The bathroom was clean. It would be great to install a mirror in the room as well! I´m very happy with the experience and can definitely recommend it.
    1 person found this review helpful 👍

  • 1/5 Joe W. 10 months ago on Google
    The owner treats guests terribly. Read a few reviews and you'll see plenty of stories of his behavior. Skip this hostel when in Sarajevo.
    1 person found this review helpful 👍

  • 5/5 Nicholas von D. 11 months ago on Google
    I have been travelling around Europe for quite some time now and I have had the best hostel experience at this hostel. From the very cheap rooms to the amazing hospitality of the owner I couldn’t recommend this place enough! Absolutely perfect location as well :)

  • 4/5 Max L. 7 months ago on Google
    Look this place is very cheap and therefore things aren't fantastic. No major issues at all, no deal breakers. 4 star because of the brilliant location.

  • 4/5 Taylor M. 5 months ago on Google
    Good location and very nice staff Check in and out process was very easy Facilities match the price you pay, very cheap No windows in our rooms but we didn't care, shared bathroom and shower, we rarely had to wait to use them

  • 1/5 Arran C. 6 months ago on Google
    Terrible experience. He double booked my room, lied to me that it was the fault of the guests already in that room, and made me stand there and watch them pack. The room itself smelled musty, there were dead flies on the mattress and the door handle to the bathroom was broken. He cancelled the stay with Booking, claiming I didn't show up, so that I couldn't leave a bad review there. I suspect that's why the ratings are so much higher on there. DON'T risk it. There are plenty of better, reasonably priced hotels nearby.

  • 5/5 Michel K. 8 months ago on Google
    Very central, very nice and cheap

  • 5/5 Elviss19 1 year ago on Google
    For a cheap price you get a perfect location in the city center, very friendly staff, clean rooms and wifi

  • 5/5 eden gal g. 11 months ago on Google
    Great location, straight in the center of the city, very nice host, I think it is the cheapest place you can get in Sarajevo so don’t expect a 5-star hotel but what you get in return for what you pay is outstanding.

  • 1/5 Eyup D. 1 year ago on Google
    Dünyanın dört bir yanı derdimizle dertlenirken, kendi ülkesinin sıkıntıları umurunda olmayan işletme. Gezi planım için rezervasyon listemdeydi üste para verse gelip kalmam.

  • 5/5 Turkish G. 1 year ago on Google
    Ferdi abi gayet iyi bir ev sahibi.. Aile ortami hakim. Ayrica odalar -14'e ragmen simsicak. Sabah kalkip lobiye indiginizde 2 tane aslan parcasi sizi karsiliyor. Sohbeti cok keyifli ve size surekli yardim etmek isteyen bir hostel sahibi. Rus Alexsander (iskender abi) oradaysa muhakak sohbet edin ayrica 😀😀

  • 1/5 irem a. 1 year ago on Google
    Deprem nedeniyle ücretsiz iptal istediğimizde yapmayan ve bunu gayet kötü bi üslupla belirten işletme. Ne yazık ki Türk olduğunu bilerek rezervasyon yaptırmıştık ancak deprem için üzgün oldugunu bile ifade etmedi.

  • 5/5 Wonderland S. 1 year ago on Google
    The place to stay for solo travellers

  • 5/5 N k. 1 year ago on Google
    The hostel is very close to the sebil.. The rooms are clean and tidy. Staff is very friendly..


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