1/5 Mike D. 9 months ago on Google
EXTREMELY
COLD,
UNWELCOMING
AND
UNPROFESSIONAL.
NEEDS
TO
ADOPT
A
BUSINESS
MODEL!
I
would
give
this
place
zero
(0)
stars
if
I
could.
I
am
Jewish
and
from
North
America.
In
early
January,
I
visited
Sarajevo.
On
January
3,
2023
I
took
a
tour
of
the
Jewish
sites
of
Sarajevo.
Being
Jewish,
I
was
extremely
interested
in
visiting
the
Ashkenazi
synagogue
and
learning
more
about
Sarajevo's
Jewish
Community.
I
was
to
visit
the
synagogue
as
part
of
the
tour
on
Tuesday,
January
3,
2023.
A
few
weeks
before
taking
the
tour
in
late
December
2022,
before
taking
the
tour,
my
tour
guide
contacted
the
synagogue
and
was
told
that
it
would
be
open
for
visits
on
Tuesday,
January
3,
2023.
I
based
my
itinerary
on
the
synagogue
being
open
on
Tuesday,
January
3,
2023.
I
was
extremely
excited
to
visit
as
this
would
be
a
highlight
of
my
visit
to
Sarajevo.
When
I
went
to
take
my
tour
on
Tuesday,
January
3,
2023,
I
was
in
complete
shock
and
disbelief
to
learn
that
the
synagogue
decided
to
be
closed
even
though
it
stated
that
it
would
be
open.
This
was
complete
nonsense
as
I
have
never
experienced
this
in
any
other
places
I
have
visited.
Unless
there
is
an
emergency,
extenuating
circumstance
(in
this
case
there
was
neither),
or
the
website
states
that
the
synagogue
will
be
closed,
people
expect
that
it
will
be
open!
This
is
not
fair
to
anyone,
especially
to
visitors
who
are
visiting
from
other
countries.
This
is
a
horrible
thing
to
do
to
anyone!
The
next
day
(January
4,
2023
was
my
last
day
in
Bosnia
and
Herzegovina),
I
returned
in
the
early
afternoon
after
taking
a
different
tour.
I
returned
hoping
to
visit
the
synagogue.
When
I
rang
the
bel,
I
was
coldly
told
that
it
was
closed
and
that
they
were
open
for
visits
from
10:00
to
14:00
and
was
turned
away.
Sarajevo
was
an
amazing
place
to
visit
and
the
Bosnian
people
were
extremely
welcoming,
but
nobody
was
welcoming
here
at
all.
Unlike
other
places
I
visited
in
Bosnia,
everyone
at
this
place
was
extremely
cold,
unwelcoming
and
unprofessional!
In
addition,
I
attempted
to
contact
the
Ashkenazi
synagogue
by
e-mail
numerous
times.
I
waited
for
several
weeks
and
never
received
a
response.
I
then
attempted
numerous
times
to
contact
another
e-mail
address
of
the
Jewish
Community
of
Bosnia
and
Herzegovina.
I
never
received
a
response.
Does
La
anyone
ever
answer
their
e-mails
and
messages?
In
addition,
I
found
another
e-mail
to
contact
them.
I
finally
received
a
response
from
an
officer
of
the
synagogue
and
did
receive
an
apology
for
the
inconvenience.
While
I
appreciated
the
apology,
I
still
does
not
change
the
fact
that
I
was
unable
to
visit
the
synagogue.
I
was
told
to
use
this
contact
to
arrange
a
visit
if
I
ever
decided
to
visit
Sarajevo
again.
However,
the
same
nonsense
could
easily
happen
again
where
I
can
be
told
that
the
synagogue
will
be
open
and
then
it
could
be
decided
to
be
closed
for
no
apparent
reason.
This
is
both
a
horrible
business
practice
and
a
horrible
thing
to
do
to
anyone.
They
need
to
adopt
a
business
model.
Again,
when
a
place
states
that
it
will
be
open,
it
should
be
open!
I
always
wanted
to
visit
the
Ashkenazi
Synagogue,
but
now
I
will
never
have
the
opportunity
to
do
so.
This
is
an
extremely
poor
reflection
on
both
the
Ashkenazi
Synagogue
and
Sarajevo's
Jewish
community
They
should
be
ashamed!
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