Beautiful place, great customer service. There is a beautiful old lady in the breakfast she is always smiling and try to help. I don’t recommend lunch or dinner in the hotel they don’t know how to make a good Pizza 🍕 or Risotto

I had a week there, mid January 2023. En-suite room, clean, very comfortable; hotel easy walking distance of the town along the Miljacka. The staff very professional, from reception to housekeeping to f and b. Good choice on the menu, nice, relaxing lounge too. A thoroughly enjoyable time there in a most interesting city. High recommendation.

I will not ever stay at this courtyard again. The customer service is astoundingly poor. I asked on day one to have the air conditioning checked, and only received a technician on day three. I was assured it was working, and would "cool off shortly". Well, approximately six hours later still 26 degree in the room, and now no one to fix the AC. Oh, and can't change your room because they are fully booked!! The manager says nothing they can do. What a shame Marriot has sank so low. Great job Marriot... I'll definitely let corporate know their franchise isn't a live and well.

Usually I don't write reviews unless the place manages to surprise me somehow (and believe me I have been in several hotels around the world, including other Marriott properties) . I had the pleasure of staying in this hotel for 2 days. As soon as you enter the hotel, a big smile greets you, with a very polite attitude. Rooms are great, location is amazing. What I actually wanted to write about is the breakfast. It's not very complicated however you can find whatever you need with good quality products. The staff working in the restaurant are actually enjoying themselves. They are joking, smiling, laughing, ready to help anytime, socialising with their guests (particularly Ms. Samira), all of this while performing their daily tasks. Great job, keet it up!

Hotel staff is pretty friendly and the hotel has all you need. The breakfast in the am is well varied and you can even get made to order eggs. Hotel rooms are spacious. I'd say the only downside is being in Bosnia, the rooftop bar is a great addition but people are allowed to smoke in there so it is overwhelming. Would have liked to enjoy that but oh well maybe someday!

This is an excellent, well located, friendly and professional place to stay with a wonderful staff. We booked a suite for our family and it was spacious and modern with river views and all of the amenities including a huge couch and bathtub. We celebrated a special occasion while we were there and the staff went above and beyond with our request. Many thanks to the team members who made this possible! Especially want to acknowledge Amir, Mirnesa, Tea,  Inaida, Nerma and Eldina as well as the security staff. Each one of them made our stay special. Also to note is that with the new regulations the Sky Lounge is smoke free so as a family we were able to enjoy the lovely space, and we did!

Really friendly staff and well maintained hotel. Great location.

Our stay at this property was very good (as you would expect from the Marriott brand) but by far the standout part was the service from the front desk staff. I really cannot emphasize how helpful, kind and welcoming they were during our stay. If I ever return to Sarajevo, I know where I will be staying.

Best Hotel in Sarajevo! Free electric vehicle charging for hotel guests. Plug & Charge. 😎👍

Good location. Service was fine but nothing overly friendly. The location is great if you need something downtown. Pretty standard Marriot Courtyard hotel.

I don‘t know where to start and who and what to praise 🍀 from the very first moment we have been welcomed with a smile. All our wishes have been fullfilled, no matter how big or small they where. Samira who served us our breakfast each morning was so careful which led to a great start of the day with a smile on our faces. The room was always very clean, eventhough we never saw or noticed the golden fairy. The lunchpackages for our travel back home have been prepared so impeccable like never before. A massive congratulations to the whole staff! I will definitely come back. This is 100% my hotel in Sarajevo

Modern newer Marriott in a great location in downtown Sarajevo. Rooms are bright and well equipped, and on site parking is available for only 12E and is accessible through the elevator banks. The breakfast buffet in the morning is good, and the rooftop bar views and service are great. Mostly a business traveler hotel, but a good fit for a long leisure weekend in Sarajevo also.

Always super nice front desk staff. Thank you. The restaurant on the top SHOULD be smoke free!

I was on a business meeting and the organization was perfect. Congratulations to the friendly staff. The lunch was excellent.

Spent one quick night here, and then two more after 24 hours in Mostar. I was told that this is the nicest hotel in Sarajevo, and I believe it. However, as a tourist, I don't think it was the best hotel. There's really no reason to be this far away from the Old Town. Most of the people here seemed to be business travelers. However, there's a level of service you would expect of the Marriott brand that you might not get at the smaller hotels, in which case this is worth it. Besides, it's not that far from the main sights (20 min walk). As far as Courtyards go, this is one of the better ones. Service and amenities were nicer than a lot of Marriott proper brands I've stayed at in the United States.

Decent Hotel.. centrally located.. close to Old town as well as City center... Caring and Guests friendly staff and good breakfast..Chef personally go around to the people to make them comfortable.

Very nice rooms. Unfortunately, we had issues with the hot water during our stay. The reception staff sent maintenance to take a look, and they were able to fix it a little bit, but our water never got fully hot. Right across the water from downtown Sarajevo. Included parking garage under the hotel was convenient.

Really great Hotel, very central to all the key locations! Great views from the Sky bar, Really great food and really lovely staff! The rooms are clean and smoke free! Thanks for my stay!

Excellent hotel - cheerful, competent, efficient employees who are very happy to help with anything, spacious rooms, and nice central location. I’m a titanium member and this is one of the most pleasant stays I’ve enjoyed this year.

The front desk and lobby bar staff were very friendly and attentive. The location is centre/convenient. But we encountered a material problem - noise. Unfortunately there was a “private party” going on on the 7th floor of the hotel building on the night we checked in. The “music” was very loud and tasteless that we had to bear with it for the entire evening, in our room on the 4th floor. To be frank, it’s not even considered music - just some repetitive beats / bass. No taste or melody, basically just turn the entire hotel a construction site with busy pumping and drilling noises - very coarse and loud. We called the front desk for help, asking how long it will last and if it is possible to lower the volume - they said it will last until “mid-night” and because the venue was leased out for the “private party” there is nothing much the hotel can do. It didn’t help that my gf had a migraine on that night. So one advice - if you are sensitive to noise or need a good sleep, maybe reconsider, or call to make sure there is no private party scheduled during your stay.

The check-in experience was terrible. . After a long, exhausting flight we arrived in the morning and the receptionist told us to come back at 5 PM for check-in . After long tiring hours of wait in a nearby café we returned to the hotel lobby at 2:00 pm , and immediately a hotel staff approached us and told us that it is not allowed for us to sit there unless we make an order for a drink or something . On the other hand, I talked to the receptionist to at least provide us with one room , and we can have the other one later ; he responded that we have to pay extra charge for early check-in and it was already around 3 PM .!! Eventually, they provided us with two smoking rooms though our booking was for non-smoking rooms . On top of that, the atmosphere is not very hospitable ; the Internet service was very slow and not available all the time : the TV set was out of order, and the maintenance service was very slow and unprofessional. All in all , it was a bad experience

Hotel is modern, clean and have perfect location. Everything was great!

Great room, could not have asked for a better room (the size of some apartments). Good location in relation to everything. The breakfast was very good, the breakfast staff was extremely helpful friendly. The only reason I give the courtyard a 9 and not a 10, the sky bar is like walking into a burning building. You could cut the cigarette smoke with a knife. Walked in the get a drink and enjoy the atmosphere, but had to leave immediately. My shirt smelled so bad I threw it away.

Easy check in. This hotel is in a great location to explore this interesting city. As a runner I liked the location as it is by the river so I was able to run. The rooms are clean and modern. Room service food is also very good.

Very good hotel very clean with excellent staff

I stayed at the Courtyard by Marriott Sarajevo for 3 nights. In terms of rooms, cleanliness, breakfast, room service, wifi etc. you get everything you would expect at your typical Courtyard hotel. The hotel is conveniently located in the city centre and it's only a short walk to the old town. Special thanks to the service staff who have been very friendly, helpful, and attentive during my entire stay.

Modern facilities, attentive staff and the Sky Lounge really rocks! Try the direct elevator to the Sky Lounge. Staying here was a pleasure.

Clean rooms and very, very pleasant, friendly, kind, and courteous staff. If I come back, I'll stay here again without a hesitation.

Clelija made this place amazing. If the hotel and staff mirrored her, I would give it 5 stars. The breakfast was great, with a good variety and fresh food. The rooms are modern, but a few mechanical issues persisted. The toilet flusher would get stuck. The Sky Lounge is a smokers paradise and a non-smokers hell. The ground floor bar is NOT stocked at all and is only useful for the most basic drinks. The front desk is hit or miss. We asked for a late checkout (1300). They made it seem we were asking for something impossible, but granted it to us. We returned at 1215, to change and depart by 1300. We found that our keys stopped working. Returning to the front desk, they persisted to inform us check out was at 1200. Like we had not talked to them specifically about this a few hours prior.

The location of the hotel is in the center of the city, which makes getting whatever you need from the other places easier. The rooms are not real big but clean and comfortable. The bathrooms also are good. The staff are friendly cooperative. Overall the hotel is good.

I stayed there 4 days and 3 nights. The hotel is really good. Clean and comfy. Service is exceptional and staff are friendly. Enjoyed my stay here. Definitely will come again.

Standard hotel, do not expect anything extra special, but nice to stay in. Very nice staff.

I came for work and during check in they reminded me that the parking is not included in the price of accommodation because the organizer did not specify it. Since I stayed olny one night they gave me free parking so I wouldn't have any problems due to miscommunication. The rooms are clean and modern and the staff is extremely professional. I can only recommend this hotel.

Hotel staff is always very kind and helpful, the hotel is beautiful with great location. I had also arranged transportation with the hotel and I was really pleased with the quality of that service. Comparing with the Marriott hotel in Banja Luka the quality and the selection of food is nowhere near to the one in Banja Luka, but still it is really good, it's just the fact that this is one of the most expensive hotels in the city and I expected food to be even better than in the same hotel they have in Banja Luka.

Nice location, good service and reasonable price. We will stay again. They recognize elite status

Organized a conference and very satisfied with everything. Really no issues with lodging, meeting, restaurant, airport transfer and any other last minute problem i needed help with! Can highly recommend!

Nice clean hotel very close to downtown, no taxi required to access amazing restaurants and pubs. Food and drinks are inexpensive and the people are very friendly. (Outside the hotel, food and drinks is much much cheaper).

I would like to recognize Samira the morning restaurant staff. Her demeanor and warmth really made us feel welcomed. Her caring and customer service in regard to the breakfast and maintaining an excellent comfortable atmosphere during breakfast is remarkable. Such a great representative for the hotel and the rest of the staff from everywhere are super warm in their greeting and assistance. All services and overall about the hotel clean and cheerful and the hotel got the best location in the city.Thank you so much for having such a great staff delivering an excellent care for the customers.

perfect in every way. employees, location, cleanliness. an obvious example of good management. I hope you will continue like this and as far as I am concerned, I will definitely be back. I want to thank once again for the warm hospitality so typical of Sarajevo.