Swiss & Jewellery Zlatara image

Swiss & Jewellery Zlatara

Jewelry store Gold dealer Jewelry manufacturer

😠 Tried to messure one ring that i have so i can buy some surprise ring. they told me: no sir, we cannot messure except if you will buy, so we cannot messure it for you. Ofcourse i will never buy from them. So.. thank you guys for being so official and polite, its time for me to return the favor. People often mention jewelry, quality, ring, nije, staff, nakita, Sarajevo, City, Bingo,


Address

Vrbanja 1, Sarajevo 71000, Bosnia & Herzegovina

Website

www.swisszlatara.ba

Rating on Google Maps

3.80 (122 reviews)

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Working Hours

  • Friday: 10 am to 10 pm
  • Saturday: 10 am to 10 pm
  • Sunday: 10 am to 10 pm
  • Monday: 10 am to 10 pm
  • Tuesday: 10 am to 10 pm
  • Wednesday: 10 am to 10 pm
  • Thursday: 10 am to 10 pm

Featured Reviews


Frequently mentioned in reviews: jewelry (14) quality (9) ring (8) nije (8) staff (6) nakita (6) Sarajevo (6) City (6) Bingo (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Ibrahim K. 1 year ago on Google
    Tried to messure one ring that i have so i can buy some surprise ring. they told me: no sir, we cannot messure except if you will buy, so we cannot messure it for you. Ofcourse i will never buy from them. So.. thank you guys for being so official and polite, its time for me to return the favor.
    7 people found this review helpful 👍

  • 1/5 Aldin 4 years ago on Google
    (Translated by Google) In short, the jewelry is great. The staff was not educated and serviceable. If there is a misunderstanding when ordering or buying jewelry yourself, do not expect a nice approach from employees, and especially not by the owner. I have a nasty experience of talking to the said owner. Ugly words and daring on the level. (Original) Ukratko, nakit je odličan. Osoblje nije edukovano i uslužno. Ako Vam se dogodi neki nesporazum prilikom naručivanja ili same kupovine nakita, nemojte očekivati lijep pristup od strane uposlenika, a pogotovo ne od strane vlasnika. Nosim ruzno iskustvo od razgovora sa pomenutim vlasnikom. Ružne riječi i drskost na nivou.
    4 people found this review helpful 👍

  • 5/5 Mustafa �. 6 years ago on Google
    The service here is first class. Also they have great jewelry.
    4 people found this review helpful 👍

  • 1/5 Klara K. 1 year ago on Google
    (Translated by Google) Keep in mind the poor quality of the goods, be sure to pay attention or detours. I am disappointed. (Original) Imajte na umu nekvalitet robe, obavezno obratiti paznju ili zaobici. Razocarana sam.
    3 people found this review helpful 👍

  • 5/5 Nbc66 1 year ago on Google
    An amazing store with an out of the world experience and service which I haven't been able to see anywhere else in Bosnia a huge recommendation and the jewelry design is top notch. I would recommend anyone who is looking for wedding rings or just normal jewelry to give "Swiss & Jewellery" a shot 10 out of 10
    3 people found this review helpful 👍

  • 5/5 Ahmed S. 1 year ago on Google
    Professionals with a friendly and warm welcome and always at your service. Top quality and I will definitely come back again.
    2 people found this review helpful 👍

  • 1/5 Nemanja R. 1 year ago on Google
    (Translated by Google) I AM EXCUSED WITH THE QUALITY OF YOUR GOLD, ESPECIALLY WITH THE SERVICE AND CLAIMS WHERE YOU SHOWED YOUR TRUE FACE. YOU DON'T CARE ABOUT CUSTOMER SATISFACTION, NOR DO YOU KNOW HOW TO BEHAVE TOWARDS THEM. EVERYONE IS RECOMMENDED TO AVOID "SWISS JEWELERY". SAVE YOUR TIME, MONEY AND NERVES. (Original) OGORČEN SAM KVALITETOM VAŠEG ZLATA, A NAROČITO USLUGOM SERVISA I REKLAMACIJE GDJE STE POKAZALI SVOJE PRAVO LICE. NIJE VAS BRIGA ZADOVOLJSTVA KUPCA, NITI SE PREMA NJEMU ZNATE PONAŠATI. PREPORUKA SVIMA JE DA ZAOBIĐETE ''SWISS JEWELLERY''. SPASITE SVOJE VRIJEME, NOVAC I ŽIVCE.
    2 people found this review helpful 👍

  • 1/5 Amila H. 1 year ago on Google
    (Translated by Google) The staff is very uncultured and unfriendly. I ordered a ring, the same as the ring they had in stock, when it arrived they inflated the price and it cost much more than the ring in the window, and they had no explanation for that, they just told us that the price was given with the ring and unfortunately I didn't we can change. Wow (Original) Osoblje jako nekulturno i neljubazno. Narucila sam prsten, isti kao prsten koji su imali na stanju, kada je stigao napucali su mu cijenu i kostao je mnogo vise nego prsten iz izloga a za to nisu imali obrazlozenje samo su rekli nama je data ta cijena uz prsten i mi je nazalost ne mozemo mijenjati. Uzas
    2 people found this review helpful 👍

  • 5/5 Longevity D. 1 year ago on Google
    Amazing service and amazing offer in both of their shops. The quality is great! Everything is on a high level and I loved shopping there.
    2 people found this review helpful 👍

  • 5/5 Selma S. 1 year ago on Google
    (Translated by Google) Warm recommendations from the heart, unique design and excellent quality jewelry. The only place in BiH where you can find designer pieces of jewelry in gold that are accompanied by a certificate and for which a guarantee is given. In addition to wedding rings, with which both my husband and I are very satisfied, I also made personalized jewelry, the only ones in Bosnia and Herzegovina who could meet me in terms of design, price and deadlines! The staff of the branch in Sarajevo City Center is very friendly, pleasant, accommodating and extremely professional in their work, you can see that the girls have passed training! Thank you for being here and working in the capacity of clients and their satisfaction!! I send you my best regards 💗💗💗 see you soon 💐💎💞 (Original) Tople preporuke od srca,unikatan dizajn i odlican kvalitet nakita. Jedino mjesto u BiH gdje mozete pronaci dizajnerske komade nakita u zlatu koji su popraceni certifikatom i za koji se daje garancija. Pored burmi,sa kojima sam prezadovoljna i ja i suprug,radila sam i personalizirani nakit,jedini u BiH su me mogli ispostovati,dizajnom,cijenom i rokovima! Osoblje poslovnice u Sarajevo City Centru je vrlo ljubazno,prijatno,susretljivo i izuzetno strucno u svom poslu,vidi se da su djevojke prosle treninge! Hvala Vam sto ste tu i radite u svojstvu klijenata te njihovog zadovoljstva!! Srdačan pozdrav Vam šaljem 💗💗💗do skorog vidjenja 💐💎💞
    2 people found this review helpful 👍

  • 5/5 Sniclblaster 1 year ago on Google
    “Perfect. Just perfect. They are the most wonderful people. They remembered my name when I walked past in the mall <3
    2 people found this review helpful 👍

  • 5/5 avdo k. 1 year ago on Google
    This 5-star jewellery shop boasts an elegant collection of expertly crafted gold pieces. From necklaces to earrings, each item shines with quality. Friendly staff assist in finding the perfect accessory. Committed to quality and customer satisfaction.
    2 people found this review helpful 👍

  • 5/5 Mirza I. 1 year ago on Google
    Best jewellery shop in Bosnia, I highly recommend buying here. Can’t wait to come back.
    2 people found this review helpful 👍

  • 5/5 Amila A. 1 year ago on Google
    Best
    2 people found this review helpful 👍

  • 1/5 Ljeposava 1 year ago on Google
    Moje iskustvo u ovoj radnji je bilo loše. Kupila sam zlato i platila visoku cijenu očekivajući dobar kvalitet. Nažalost nakon toga su počeli problemi prvo sa bojom ( nije mi bilo jasno kako je moguće da odmah nakon kupovine površni sloj doslovno se guli ), nakon reklamacije i zamjenoskog artikla prate me novi problemi sa kvalitetom. Uz brojne probleme traženo mi je da dodatno plaćam usluge popravki. Nakon nekolicine neugodnih situacija uvjerena sam da cijena koju plaćate za "nekvalitet" nije realna a o samom ponašanju osoblja kada se susreću sa vašim problemima neću ni komentarisati. Vidim da se sve češće javljaju i oni koji su doživjeli slične probleme. Neka vas je sram . Ipak sam pošteno i papreno platila nešto što ne vrijedi ...
    2 people found this review helpful 👍

  • 1/5 Almir T. 9 months ago on Google
    Service za 0 bodova već drugi put nam ispada isti kamenčić iz prstena ( Vera) prošli put su nam stavili drugi kamenčić bez ikakvih problema nažalost ženi su ukrali novčanik u kojem je bio Certifikat od nasih vera I sad bez tog certifikata neće da nam stavi novi kamenčić pa niti da ga platim.
    2 people found this review helpful 👍

  • 1/5 Belmin I. 1 year ago on Google
    (Translated by Google) The quality of the jewelry is debatable. In less than 5 months, zircons fall off even if there is no physical damage. During the complaint, new zircons were placed on the ring, which are visibly larger. They often surprise you. The ring was not cheap at all. (Original) Kvalitet nakita je diskutabilan. Za manje od 5 mjeseci cirkoni otpadnu i ako nije došlo do fizičkog oštećenja. Prilikom reklamacije na prsten stavljeni novi cirkoni koji su vidljivo veći. Te često zapanju. Prsten nije bio nimalo jeftin.
    1 person found this review helpful 👍

  • 1/5 Hena E. 3 months ago on Google New
    Na vas odgovor: Mi smo pri kupovini upravo upitali zbog duzine lancica da li se moze zamjeniti za duzi i nama je receno da se moze sa nadoplatom. Inace bismo kupili nesto drugo. Prema tome to morate onda pri samoj kupovini reci istinu. Na zalost nama je jedno receno pri kupovini a drugo prije četri dana! Imali smo veoma lose iskustvo jucer 23.12.2023 sa zlatarom swiss jewellery. Kupili smo lancic sa privjeskom u vrijednosti od preko 600 eura kao poklon za moju mamu. Kupovina je obavljena krajem septembra 2023. Posto je poklon trebao biti predat tek u dezembru dogovorili smo se sa prodavacicom da ce vjerovatno biti promjene zbog duzine lancica. Receno nam je da to nije nikakav problem da samo donesemo certifikat . Juce je moja mama otisla i htjela je samo napraviti zamjenu uz nadoplatu. Medjutim od strane prodavacice (koja nam je i nakit prodala) nije postojala nikakva zelja da nam izadje u susret. Cijelo vrijeme je govorila da smo mi nju pogresno razumijeli. Jedino sto se moglo, bilo je da se kupi novi lancic ili da se stavi jos par kopcica. Po mom misljenju to je vrhunac drskosti. Zasto bi se opet tu nesto kupilo gdje su nas vec prevarili u dogovoru. Steta, zato sto to nije bila nasa prva kupovina kod swiss jewellery ali sigurno je poslednja
    1 person found this review helpful 👍

  • 5/5 Al A. 1 year ago on Google
    (Translated by Google) I claim with certainty that it is by far the best choice of specially designed jewelry in Sarajevo. Something completely different! Warm recommendations for both branches located in Sarajevo City Center and Bingo City Center! (Original) Sa sigurnošću tvrdim, da je daleko najbolji izbor posebno dizajniranog nakita u Sarajevu. Nešto sasvim drugačije! Tople preporuke za obje poslovnice koje se nalaze u Sarajevo City Centru i Bingo City Centru!
    1 person found this review helpful 👍

  • 5/5 dervis h. 5 years ago on Google
    (Translated by Google) Service on the level, unique and beautiful jewelry of excellent quality, all praise !! 😊 (Original) Usluga na nivou, unikatan i prelijep nakit odličnog kvaliteta, sve pohvale!!😊
    1 person found this review helpful 👍

  • 5/5 SMSM 4 years ago on Google
    (Translated by Google) Wonderful shop and unique jewelry .. A beautiful experience will be repeated, God willing .. I do not forget to praise kindly saleswoman (Original) محل رائع ومجوهرات أخاذة وفريدة ..تجربة جميلة سوف تتكرر ان شاء الله ..ولا أنسى الإشادة بلطف البائعة
    1 person found this review helpful 👍

  • 5/5 Merima S. 5 years ago on Google
    (Translated by Google) Extremely professional and friendly staff, wonderful atmosphere and above all products of the highest quality. All recommendations! (Original) Izuzetno profesionalno i susretljivo osoblje, divna atmosfera i prije svega proizvodi najviše kvalitete. Sve preporuke!
    1 person found this review helpful 👍

  • 5/5 Enisa Z. 1 year ago on Google
    (Translated by Google) Praise. Very helpful adulterous girls. Special praise for the girl Medina at the Bingo Center in Sarajevo. I would buy everything from her! (Original) Sve pohvale. Jako uslužne preljubazne djevojke. Posebna pohvala za djevojku Medinu u Bingo centru u Sarajevu. Od nje bih sve kupila!

  • 5/5 Vildana M. 3 years ago on Google
    (Translated by Google) Jewelry stores are beautiful with a beautiful assortment of jewelry. However, I was most impressed by the workers who are so approachable, cordial and kind, especially the girls from the new jewelry store in the Bingo Center. Congratulations to both the girls and the employer, because a satisfied worker is a good worker :) (Original) Zlatarne su predivne sa prelijepim asortimanom nakita. Međutim, mene su najviše oduševile radnice koje su toliko pristupačne, srdačne i ljubazne, posebno djevojke iz nove zlatare u Bingo centru. Svaka čast i djevojkama i poslodavcu, jer zadovoljan radnik je dobar radnik :)

  • 1/5 Ha D. 2 years ago on Google
    (Translated by Google) Unkind and unprofessional staff (Original) Neljubazno i neprofesionalno osoblje

  • 5/5 Tamara J. 2 years ago on Google
    (Translated by Google) Rebecca and Medina are two beautiful young girls, very professional, kind. I recommend👌 (Original) Rebeka i Medina dvije predivne mlade djevojke , vrlo profesionalne, ljubazne. Preporucujem👌


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Amenities


  • Payments
    • ✓️ Credit cards
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible lift
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ Kerbside pickup
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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