(Translated by Google) He called the emergency room, they did not want to send a vehicle regardless of the fact that the patient was not able to get to the emergency room on his own. Unfortunately, this is not just my experience, but the experience of many citizens. I regret every mark of contribution that went to the health system. (Original) Pozvao hitnu, nisu htjeli poslati vozilo bez obzira što pacijent nije bio u stanju da dođe samostalno do prostorija hitne pomoći. Nažalost, nije ovo samo moje iskustvo nego iskustvo mnoštva građana. Žalim svaku marku doprinosa što je otišla ka zdravstvenom sistemu.

Who ever says they do not their job, he lies, they are doing their best when it comes to life save service. And as everywhere most of time they succeed but sometimes it is fail due the different reasons. But at the end if u need emergency health service they will help and respond as fast as current traffic situation allows. And they never ask who your are, what color of skin you have and in which god u believe , they help everybody as best they can. My big Thanks to them for all hard work they do, and they are humans as well so they do mistakes sometimes as all humans do. If you are in Sarajevo keep their number and remember where they are if something happen they will be there 24 hours per day, 365 days per year.

Neljubaznost na najvećem mogućem nivou od strane ljekara koji su zaduženi za pregled djece. Niti malo humanosti niti ljekarske etike. Dječaku nije upućeno niti jedno pitanje o bolovima pritiskanje stomaka bez pitanja da li ga boli dječak trpio bol.

(Translated by Google) My father got sick 7 days ago while waiting in Zetra, an hour in line for the vaccine..It is a lie that the mobile ambulance team is constantly on Zetra and at the service of the citizens! It took them 20 minutes to get upstairs! , doctors said that he was brought without vital life parameters.In 14 39 death was declared.And they brag about how they saved the life of Sarajevans who were waiting in line and how they return to Zetra with a smile to be at the service of the citizens! Ugh! Shame and shame on you! Use kazima to make yourself self-promotion..Poor and low. (Original) Mom ocu je pozlilo prije 7 dana dok je cekao na Zetri,sat vremena u redu za vakcinu..Laz je da je mobilna ekipa hitne pomoci stalno na Zetri i na usluzi gradjanima!Trebalo im je 20minuta do dodju gore!Po dovozenju oca na Kum,ljekari su rekli da je dovezen bez vitalnih zivotnih parametara.U 14 39 je proglasena smrt.A oni se hvale kako su spasili zivot Sarajliji koji je cekao u redu i kako se sa osmijehom vracaju na Zetru da budu na usluzi gradjanima!Fuj!Sram i stid da vas bude!Koristite se kazima kako bi napravili samopromociju sebe..Jadno i nisko.

(Translated by Google) You need to write a notice that citizens are not issued prescriptions for medicines. After waiting for an hour and a half, they return me from the entrance / triage with the explanation that "no prescriptions are issued" in the emergency room and that I wait until morning and go to the health center on duty, of course they don't give anything "without a prescription" in the pharmacy 😠😠 Organization 0 points, bottom bottom, and I have no comment on the staff that is so cheeky. Ps No one came to you because he was bored at home Is stw VI in the service of citizens or ?! In BH healthcare, I am more than disappointed !! (Original) Trebate napisati obavijest da se građanima ne izdaju recepti za lijekove. Poslije čekanja od sat i po' vraćaju me sa ulaza/trijaže uz obrazloženje da se u hitnoj "ne izdaju recepti" te da čekam jutro i odem u dežurni dom zdravlja, naravno u apoteci ne daju nista "bez recepta"😠😠 Organizacija 0 bodova, dno dna, a o osoblju koje je toliko drsko nemam komentara. Ps Vama niko nije došao što mu je dosadno kod kuće Da li stw VI u službi građana ili?! U BH zdravstvo sam i vise nego razočarana!!

Fast and responsive, best emergency center in region. Works 24/7

We went to the emergency room yesterday because of severe groin pain. Cause unclear. We were helped quickly, very friendly, courteous staff and good knowledge of English! Absolutely satisfied!

Phew, the disaster lives on

(Translated by Google) The education of culture equal to zero, I ask the Institute for Health Society to make the education of the code towards the patient, this person deserves to be dismissed because it affects the pain of the patient (Original) Obrazovanje kultura ravno nuli molim Zavod za zdravstveno drustvo da naprave edukaciju kodeksa prema pacijentu ova doticna zasluzuje da bude smjenjena jer udara na muku pacijenta

First aid for everybody

We came to this hospital in Sarajevo, where we came as tourists, due to my wife's illness. Thank you very much for your attention, especially the young lady doctor whose name I cannot remember, God bless her for her caring..

Two days ago, as a tourist in Sarajevo and a foreign citizen in general, I had to go to the emergency room and I expected everything (unfortunately, I already had bad experiences outside of Sarajevo, because we know how it goes in our country). However, I was very pleasantly surprised. I have only good things to say about the entire team that welcomed me there. Everyone was more than kind and understanding. At no point did I feel uncomfortable. Thank you! Many emergency services in Bosnia can take you as an example! :)

As a Turk, I say that we went on Sunday evening at 18.30, there were 10 people in the queue, we waited for a while, but it was no problem. My wife was very sick, they took care of her very well, gave me injections and gave me the medicines. It cost 41 KM. We have travel health insurance, we can get a refund in Turkey. We were very pleased with the doctors.

One of the most professional services in Sarajevo.

I got medical help very quickly and the doctor was extremely nice and professional. I highly recommend it should anything happen to you.

This is a free public hospital. I got very sick from strong antibiotics and had an infected wound. Only 1 doctor spoke good English and tried his best to help me, everyone else working there just seemed like they were forced to be there. It was difficult to communicate with the staff and since I wasn't local, I got ignored. They all would rather talk and smoke cigarettes outside. Thank you to the kind amazing doctor with glasses who helped me! But if you're a tourist and have travel insurance please find maybe a private hospital/practice.

Imaju želju da pomognu pacijentima samo su veoma mladi i doktori i medicinsko osoblje tako da nisam baš uvjeren u stručnost

(Translated by Google) I was there with the child because of a high fever no doctor we had to wait 1 hour for nothing not to check anything not to measure the fever not to prescribed not even a tacipirine said not needed ninte le passera fever 41 (Original) sono stato li con il bambino per febbre alta nessun dottore abbiamo dovuto aspettare 1ora per niente non a controllato niente ne misurato la febbre non a prescritto nemeno una tacipirina a detto non serve ninte le passera febre 41

Reception: 3 Emergency care: 5 Telecommunications (phone): 3 Laboratory: 4 Ambulatory care: 4 Accessibility and parking: 2 Hygiene: 4 Medical equipment: 4 Atmosphere and visual decoration: 3 Privacy: 3 Patients’ rights: 3 Pain management: 3 Hospitalization-reception: - Hospitalization-rooms: - Hospitalization-privacy: - Hospitalization-care: - Hospitalization-rest and comfort: - Hospitalization-amenities: - Hospitalization-food: - Hospitalization-entertainment: - Hospitalization-patient’s rights: - Hospitalization-pain management: - Post-hospitalization care: - Diagnosis: 4 Doctors’ behavior: 5 Nurses’ behavior: 4 Other staff’s behavior: 3 Doctors’ experience: 4 Nurses’ experience: 4 Outcome: 5 Billing/insurance department: 4 Management and directorate: 4 OVERALL EXPERIENCE: 4

(Translated by Google) Exceptionally helpful emergency staff. Pure ten for all employees. (Original) Iznimno uslužno osoblje hitne. Čista desetka za sve zaposlenike.

(Translated by Google) Injuries clinic, all the best. People know their job, they are very kind, honest and approachable. (Original) Ambulanta za povrede svaka cast. Ljudi znaju svoj posao, vrlo su ljubazni, iskreni i pristupacni.

Urgent care center was the only option we could find on a Sunday. We were sent way across town to another clinic for another two visits before getting antibiotics. The staff were friendly and polite though.

I wait 2 hours !!!

You can die next to the most disgusting staff. They send you home sick. They have no idea how to do their job.