Poliklinika Sanasa image

Poliklinika Sanasa

Medical clinic

One of the Most Reviewed Medical clinics in Sarajevo


Address

Grbavička 74, Sarajevo 71000, Bosnia & Herzegovina

Website

www.poliklinikasanasa.ba

Contact

+387 33 661-840

Rating on Google Maps

3.60 (270 reviews)

Open on Google Maps

Working Hours

  • Friday: 8 AM to 7 PM
  • Saturday: 8 AM to 2 PM
  • Sunday: Closed
  • Monday: 8 AM to 7 PM
  • Tuesday: 8 AM to 7 PM
  • Wednesday: 8 AM to 7 PM
  • Thursday: 8 AM to 7 PM

Featured Reviews


Frequently mentioned in reviews: care (7) check (6) staff (6) service (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Briere P. 4 years ago on Google
    I can't comment on their medical services because I did not get further than the receptionist. I'm sorry I don't speak your language and I am a forginer but you do not have to have such a nasty attitude. I left because there are many better clinics to get a simple check up.
    11 people found this review helpful 👍

  • 5/5 nedzad i. 4 months ago on Google • 226 reviews
    Very professional staff ..service also….
    3 people found this review helpful 👍

  • 5/5 Omar Y. 5 years ago on Google
    Outstanding: unbeatable price and excellent staff. I came in for a health check required for my visa. The waiting room was packed, and I was ready for a long wait. But the polite, efficient staff got everyone moving at light speed. My phlebotomist Indira had to be among the best I've ever encountered--at least top 2 to 3. She had to use a huge needle, but inserted it painlessly and quickly. Championship-level talent in drawing blood. And then my doctor, a guy I'm told is Arab, was a true pro. Thorough, quick, and extremely friendly. I loved him. All around, the best doctor visit in town. They're so cool, they'll make you wish you were sick.
    5 people found this review helpful 👍

  • 1/5 wasim n. 5 years ago on Google
    If you are foreigner don’t think of going there they will give you prices that they don’t dare to give to Bosnians saying that based on my experience today ... so shame on you really! Cm should not be a treat it like that this behavior will not make us come back to you !!
    5 people found this review helpful 👍

  • 5/5 Campbell C. 4 years ago on Google
    Fantastic service! I came here to see Dr Lejla Milišič for an ultrasound on a potential re-ruptured Archiles and she was fantastic. She was confident and thorough. All staff were friendly and competent. I managed to get a booking even though I was only in Sarajevo for a few days. It also was a very reasonable price.
    4 people found this review helpful 👍

  • 1/5 Hanapepe 2 years ago on Google
    Worst exprience ever. I came to a dermatogist and waited for 30min after the time that was arranged a day earlier over the phone. The doctor didn't seem to care at all to even have a general look at my condition. He proscribed a general water solution to apply to my cysts which didn't help after 14 days of daily use. When I came to the second check up he said that I should go to a surgeon so that he could get a piece of my skin cut off and then sawn off where cysts were. It was rushed and uninformative that I thankfully got out and went to another clinic (Agram). Go to any other clinic and you will be treated so much better.
    3 people found this review helpful 👍

  • 4/5 cicak kamicak (. 3 years ago on Google
    So sad to see so many bad reviews. Luckily, my experience wasn't bad. After a thorough google research on which clinic in Sarajevo does check-ups for an affordable price since Im unemployed, I was set on checking-in for my problem there. My doctor was dermatologist dr Eissa. At first, the check up was just the confirmation of my suspicion what it might be. He confirmed, offered me to do an instant removal of the problem but I declined and said Id return with my bf cuz we both had the same problem. The initial check up was 30 BAM. Next time, the removal of the problem was additional 50 BAM. He told us to come for the last check-up after the removal to see if we were getting better and to teach us how to take care of it by ourselves at home. That one was free. He can speak Bosnian, tho there might be a potential misunderstanding at moments. He is quite clear when he recommends something and he is patient with no matter how many questions you ask, even though he looks like he is a hurry : ) All in all, good.
    3 people found this review helpful 👍

  • 5/5 Ana B. 1 year ago on Google
    Great service with a great pricing. I got the appointment the same week I called. I was admitted on time. I was at the dentist and he did a good check up, solved my issues and gave solid advice on how to proceed from there. When in Sarajevo, I know where to go. Thanks!
    3 people found this review helpful 👍

  • 2/5 Kaniyaki I. 2 months ago on Google • 51 reviews New
    The girl in the lab is extremely rude. The most uncomfortable blood draw ever!
    1 person found this review helpful 👍

  • 5/5 Tanja �. 1 year ago on Google
    Great experience with Sanasa! Staff is very kind, service is in time, they are professional and quick. I'd recommend it to anyone! Also, they often have offers for different services so it pays off to follow their pages. As a private health care provider in the capital, they are exceptional!
    2 people found this review helpful 👍

  • 5/5 Merima B. 3 months ago on Google • 6 reviews New
    The most painless blood draw ever. All searches are completed quickly and seamlessly without long waits. Recommendation
    1 person found this review helpful 👍

  • 1/5 dzeni t. 3 weeks ago on Google • 3 reviews New
    They do not send findings electronically, by agreement. They do not answer the contact phone.

  • 5/5 Ariela G. 3 years ago on Google
    Dr. Fadila took exceptional care od me. I am impressed by her knowledge and professionalism.

  • 5/5 Oussama A. 8 months ago on Google
    In general, the staff is helpful and kind, the doctors are good, and the service is good

  • 3/5 EA 3. 1 year ago on Google
    Reception: 3 Emergency care: - Telecommunications (phone): 3 Laboratory: 3 Ambulatory care: 3 Waiting times: 3 Accessibility and parking: 3 Website: 4 Hygiene: 4 Medical equipment: 4 Atmosphere and visual decoration: 2 Privacy: 3 Patients’ rights: 3 Pain management: - Hospitalization-reception: - Hospitalization-rooms: - Hospitalization-privacy: - Hospitalization-care: - Hospitalization-rest and comfort: - Hospitalization-amenities: - Hospitalization-food: - Hospitalization-entertainment: - Hospitalization-patient’s rights: - Hospitalization-pain management: - Post-hospitalization care: - Diagnosis: 3 Doctors’ behavior: 3 Nurses’ behavior: 4 Other staff’s behavior: 5 Doctors’ experience: 3 Nurses’ experience: 4 Outcome: 3 Billing/insurance department: 4 Price: 3 Price transparency: 3 Management and directorate: 3 OVERALL EXPERIENCE: 3

  • 1/5 Haris O. 2 years ago on Google
    They made me come twice and in the end didn't even give me the paperwork that I needed for work that day. Very irresponsible and unorganized.

  • 5/5 byxl 3 years ago on Google
    Great service, great doctors!

  • 1/5 Anna C. 5 months ago on Google • 1 review
    Very bad blood draw I still have pain in the vein on my lower arm
    1 person found this review helpful 👍


Call +387 33 661-840 Open on Google Maps

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