We had a great experience! I just got a 8month old Goldendoodle who we named Yeti. She had a lot of long hair that was beautiful but to many mats to get out so I opted to shave her and start anew. The staff was so friendly & showed Yeti so much love. Ally did her grooming & did a great job & even gave Yeti her own stuffed Yeti to take home which she loves & is very protective of from our other pups. The staff also helped me make her tag & find a few other big puppy essentials. I definitely would recommend the store, staff, & groomers! Thank you guys!

The staff is very knowledgeable and friendly and they could answer all of my questions about the ball python I ended up purchasing. The manager gave me excellent help and even told me I could call and speak to her if I had any questions once we were home with our new pet. I had no trouble getting our new snake to eat and they are very friendly and enjoy being handled. I was nervous about going the pet store route for our first snake, but when I saw this one I knew it was the one we’re supposed to have. Thanks Petsmart Hilton Head!

I found so many great deals. The staff was very helpful. My dog is a border collie weiner dog mix so he is medium but has to get a large to fit his body length. They helped me to pick out the perfect harness.

This petsmart cares for their animals and all of them are well cared for and correctly. And Brandy is amazing and knows all correct info about all animals.

Great with Katie in grooming and friendly attentive caring staff who are doing a great service for humans and our pets.

Glen at the Hilton Head, SC location was absolutely phenomenal in helping me purchase the correct type and size of post- surgical E collar for my dog. We had just come from picking him up from the Vet after he had ear surgery and he was still quite groggy from anesthesia so I kept him in the car while I went in the store. I needed help from a Sales Associate with sizing . Glen was kind enough to bring 2 sizes of the collar out to the car with me so that we could try them on my dog. He was extremely professional and caring in making sure we had the appropriate fit and covers of the surgical site. I am extremely pleased with this product, as a much more comfortable and sturdy option to the hard plastic E collar provided by the Veterinary Hospital. It's called Calm Paws Behavior Support Caring Collar Premium Soft E collar for Dogs.

I was pleasantly surprised by the level and care and knowledge of the salesperson who helped me buy my parakeets. She was an animal lover and had lots of experience with birds of her own. Once I verified that the shelter had no birds to adopt I felt good bringing home bing and bong.

Stocked with sooo much!!! My local PetSmart isn't even this stocked!!! I loved the entire store. Clean and very nice staff!!!

This review is for the grooming department only. I would highly recommend you avoid this grooming department at all costs. I'm from out of town so when I made the appt. I made sure to let them know of my dogs needs. I was told, "no problem we know how to deal with dogs that have a collapsing trachea, we will put the leash around their chest instead of their neck." I felt reassured as this is how our groomer at home deals with it. When I arrived at my appt. the groomer was snippy with me as I was asking for an estimated time of completion. She snapped, "I can't promise you a time frame." I assured her that I didn't need a promise just an estimate as my dogs aren't used to sitting in a cage for long periods. I told her that I would shop around until she was ready for them. While my husband was wondering what we did wrong to upset the lady. I get a call from the grooming department informing me that the groomer doesn't feel comfortable grooming my dog with his medical condition. I told my husband that she was going to do this as we walked the store. It was obvious by her nasty attitude. Keep your babies safe from this place. So much for all the practice hours they are required to do!

Nice store, nicely laid out. The associates were all helpful and very friendly. We also found exactly what we had went there for, as well.

It's weird not seeing the red and blue logo due to HHIs standard, but the store offers everything the mainland stores offer and in the same price range. Other pet stores have higher prices on the Island.

Very nice supply of things nothing against this store particularly but all PetSmarts are kind of on the pricey side if you ask me as far as foods and harnesses and things like that but they usually have great things on the clearance aisle from time to time

Had dog groomed! Great experience