Geisinger Orthopaedics and Sports Medicine Scranton image

Geisinger Orthopaedics and Sports Medicine Scranton

Medical clinic Medical diagnostic imaging center

👍👍 They moved from Olive St to Steamtown mall. Much of the same good service. Same Doctor. Currently it is a long walk to their location but they are building a separate entrance. Except for the distance from the main entrance I am highly satisfied with my health care. People often mention staff, care, knee,


Address

300 Lackawanna Ave, Scranton, PA 18503

Website

locations.geisinger.org

Contact

(570) 961-3823

Rating on Google Maps

3.40 (60 reviews)

Open on Google Maps

Working Hours

  • Saturday: 8 AM to 7 PM
  • Sunday: Closed
  • Monday: 7 AM to 7 PM
  • Tuesday: 7 AM to 7 PM
  • Wednesday: 7 AM to 7 PM
  • Thursday: 7 AM to 7 PM
  • Friday: 7 AM to 7 PM

Featured Reviews


Frequently mentioned in reviews: staff (13) care (6) knee (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Mike F. 1 year ago on Google
    They moved from Olive St to Steamtown mall. Much of the same good service. Same Doctor. Currently it is a long walk to their location but they are building a separate entrance. Except for the distance from the main entrance I am highly satisfied with my health care.
    4 people found this review helpful 👍

  • 4/5 Mike S. 2 years ago on Google
    This is a mixed review: Went there 9/21/2021 with severe knee pain. Barely able to walk in. Approach one of the three ladies working the desk. Asked me if I had an appointment and when I said no told me I had to go back to the other window where I got behind a woman having a long and detailed conversation with the patient in front of me about her family. Never made eye contact with me as I stood there in pain. When the patient finally walked away, the woman stood up, did not look to me at all and walked back to the woman at the first place I went and started showing her pictures on her cell phone. After a few chuckles, she finally walks back to me and tells me to go over to the lady at the first desk I went to. These women working the counter all had their cell phones out and were obviously doing personal things on them as they all had computer screens to do "office" work. Time to make a policy to put cell phones in lockers and only use them on break. That is the way we do things at our business. Now the positives: Waited a few minutes to be called back by the x-ray technician. She was great. Very professional, kind, nice and gave clear instructions to me. I was done in no time and taken out to a chair to wait for my next person. I n a few minutes Madilyn (probably spelled wrong) came out and was very nice, friendly and took my vitals as well as escorted me to an examination room. Very professional yet very sociable. She told me Emily, the PA in charge of walk ins today would be in shortly. Emily appeared soon afterward and was also very professional yet very easy to talk with. She thoroughly examined my knee and discussed ways to attack my problem. Having had my share of medical procedures, I don't recall having been giving options so well explained that I could actually have that much input into the treatment. I opted to have an injection in my knee and was prepared for a painful experience. Emily's tenderness, precision guidance of the large needle in my knee was nothing more than the typical puncture pinch. I was fully informed of the process and how long the drug would need to take effect. Iced my knee, tried to stay off it as much as possible that night at work and when I woke up the next morning was already feeling a lot better. The staff, inside the doors of the clinic is awesome!
    4 people found this review helpful 👍

  • 1/5 Jean R. 2 years ago on Google
    I had appt Nov 2, 2021 for cortisone injections in my lumbar area of back. When I made appt, staff told me Dr Del Sole does that!! When I was in his examining room, he informed me he does not administer injections!! I was in excruciating pain for weeks waiting for this appt!! Very inept staff!! I finally saw another Ortho back surgeon n got appt in 4 days n received injections!! That is the last time I will EVER use this facility!!! Very incompetent staff!! 👎👎👎👎👎
    3 people found this review helpful 👍

  • 5/5 James W. 3 years ago on Google
    I have had both of my hips replaced by Dr Doherty. I would highly recommend him as an excellent Dr. and highly skilled surgeon. He and his staff are very caring and very thorough with their examinations. The office staff is very professional and friendly.
    3 people found this review helpful 👍

  • 5/5 Kathy H. 2 years ago on Google
    They treat me very good had hip surgery very attentive
    1 person found this review helpful 👍

  • 5/5 Rachel J. 2 years ago on Google
    I hope I have the right place, but I just wanted to say I brought my 8 year old daughter here yesterday after an arm fracture & the staff was friendly, easy check in & out and Dr. Wey was fantastic! I had a lot of mixed answers from the hospital the previous night, and he cleared everything up and eased our minds. She's good to go and should only have 1 more follow up visit in 4 weeks. Wonderful team and kudos to Dr. Wey!
    1 person found this review helpful 👍

  • 5/5 Austin S. 1 year ago on Google
    Dr. Wey & Dr. Mercuri are ROCKSTARS! “Big City” quality care close to home.
    1 person found this review helpful 👍

  • 1/5 Danielle B. 1 year ago on Google
    This is not an urgent care. They advertise it as one on their website as well as on their contact number (press 5 for Urgent care) and then bill you as a specialist. They do list this on the website after they claim to be an urgent care. If you want to just pay a co-pay for urgent care this is not the place to go. This is false advertising, not sure how that’s legal. I’ll be looking into making a formal complaint. Staff that day was great. I have no complaints about the service received, just the way this is advertised and billed.
    1 person found this review helpful 👍

  • 5/5 Courtney 1 year ago on Google
    My son broke his pinky and Dr Wey and his staff were so patient and caring with him (my son is 7 by the way) and the staff is outstanding. I definitely recommend this facility

  • 2/5 Saoirse 11 months ago on Google
    I will be having hip replacement surgery soon. I have had the same experience with the people at the front desks in the orthopaedic office and they snicker and laugh at people coming into their office. One person ducked below the counter when I approached.

  • 5/5 Christine M. D. 1 year ago on Google
    Absolutely incredible team of doctors, nurses and staff. They were fast, kind, thorough and knowledgeable.

  • 5/5 Shaneena L. 1 year ago on Google
    This is the best orthopedic around they helped me so much when I tore up my knee thanks dr.zaruta 😊

  • 5/5 Kevin S. 7 months ago on Google
    Dr. Mercuri and his staff are amazing. He his polite, very informative, explains everything thoroughly and actually talks to you like a person. Since the day I met him 3 months ago I have had nothing but faith in him and his services fast forward to today and I am already walking and home after having a total hip replacement. Prior to being discharged at around 4 he made it his priority to check on me even though my surgery was this morning. He works wonders he is great at what he does and I will never trust anyone with my orthopedic needs besides him and his staff. He has made this journey comforting and not stressful at all he’s with you every step of the way and I’m so grateful I found him. I can’t wait to see the progress of my recovery. Highly recommended

  • 5/5 Yanni & Scarlett L. 6 months ago on Google
    Great experience. Really recommend this place everyone is very friendly and kind . I want to give a big thanks to doctor wey and Alicia they were excellent.

  • 5/5 Desiree S. 4 months ago on Google
    I am fairly young and I suffered serious injuries to my hips. The surgeon and the 4th floor staff treated me incredibly great. They made sure they explained everything in understanding detail and made me feel like a person not just another number. The nurses were also the absolute best ! 5 stars no question.


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