As a member of almost 2 years, I wish I had positive things to say about this gym. To start off, the gym’s equipment is always damaged or broken. It takes them weeks-months to replace/fix (if this even happens). The pictures I attached were taken recently during the same week. Members get charged a ridiculous $50 equipment fee per year on top of the membership price which does not makes sense since equipment is aways out of service, damaged, or not safe to use.. Where is our equipment fee going? Two machine seats were broken, there is a leak from the roof (for months), and certain machines are not safe to use. Since COVID, the gym has made changes to the gym and closed off areas so that everything is closer together vs prioritizing members safety and ensuring there is proper social distancing. I’ve had an experience where extra charges where made to my account and it was hard to get a hold of someone. When I did, it was one of the managers, they had a rude attitude and were wanting me to be okay with their mistake instead of apologizing for wasting my time. I am so thankful my contract will soon be over and can look for a different gym. I do not recommend it and will be encouraging friends and family to not sign up this.

Gold’s gym has truly disappointed me. The owners really don’t care about the safety of their members. I wanted to cancel my membership because I didn’t feel safe or comfortable being there anymore and one of the OWNERS said my reason wasn’t a valid reason for them to cancel my membership! How is that not a valid reason!? If someone doesn’t feel safe or comfortable being in a place then they shouldn’t be forced to keep going there! The owner was incredibly rude and disrespectful towards me and boyfriend and we highly DONT recommend anyone signing up at Gold’s gym in Watsonville!!

This gym(not the employees but rather the owners of the gym/ones who profit from the gym) has shown to be inconsiderate of people's financial situations during the Covid -19/coronavirus. I noticed that they would charge for renovation fees, yet all they had to offer was an enclosed fence with little equipment outside. I have tried to cancel my membership multiple times but was denied because I do not live 25 miles away. I live in Santa Cruz now and need 11 more miles to qualify. On top of that, there is a $100.00 Fee for canceling. For that reason, I would not recommend this establishment to anyone.

I really liked the gym but their accounting dept (aka Erica Grijalva, manager) is totally unorganized. They charge you fees 3 months later. I’ve been in business a long time and this place needs better communication and professionalism.

Can't even get a sales person to tell me the price of a membership. All she said was there are different prices and I asked what those were. She placed me on hold for 10 minutes before I hung up. Not a good sales person. I'll go look for another gym.

Awful gym. They had me pay a lot of BS fees for cancellation. Canceling your membership after your contract in done should not be so difficult. Find another gym if you’re looking for one.

No One should ever consider signing a contract with Gold’s Gym in Watsonville. Not only do they charge random “improvement” fees when nothing has been improved, they also do not take member health and safety seriously. They assured me they were requiring masks, enforcing physical distancing, and cleaning equipment diligently to prevent potential spread of Covid. When I went to the gym the place was packed, people were not social distancing, and no one had a mask on. I have a pregnant wife and cannot risk bringing anything home. I explained to the gym, with the current state of the gym I can’t use the facilities. They told me I was under contract and there was nothing they could do. They offered to put my membership on hold for three months for $30, then charged me my monthly membership fee and a $45 improvement fee. After that I asked why I was charged after putting my account on hold and no one has responded to my calls or emails in weeks. They are basically using a pandemic to steal membership fees and recoup losses by charging “improvement” fees. I signed a contract with the understanding i’d be able to use the facilities. Due to the unsafe practices at the gym I cannot use the facility safely. As I have looked around and read recent reviews I see this is happening to a number of people. Safe yourself money and headache. Don’t ever go to this gym.

Golds gym is the worst gym in Watsonville, Martina the owner is pathetic no customer service what’s so ever. Javier at the front desk thinks he owns the world by been a manager. Golds gym in dirty the cleaning company cleans the bathroom over night. They’d don’t clean the bathrooms, showers or the sauna during the day. City of Watsonville needs to pay them a visit so they can see how unsanitary the place is.

Usually not a bad gym, but with the amount of people that go you would think they’d have more urgency fixing broken equipment. A good 1/4 of the gym has been broken for at least 2 months.

The people in the front are really cool and accommodating. The gym is terrible. Super compressed you can literally smell the person next to you all the machines are inches from each other. The sauna is disgusting everyone goes in there with their smelly shoes after their workout. Don't recommend this gym

Disclaimer: I travel for a living and I use Golds Gym all over so I know the protocol for when coming from out of town and Before even entering I was treated quite rudely. As a golds member I’m usually greeted with a hello and or good (morning/afternoon/evening.) Not a deep aggressive or rated attitude saying to me, “your from Texas.” Not a hello or good morning like he gave others who came in before or after me. I am not deaf I can hear very well. He unfortunately did not have a name tag on just a black team member shirt so no real way to identify but give a description so if Golds wants to actually get this resolved they can reach out directly to me and we can work this out. I clearly parked in the first handicap spot which allows the desk person know I’m disabled since my plates have a wheelchair on them. Then immediate stated it’s private and demanded my id still not a hello or good morning. I definitely understand coming from a different state there is a process with Golds again been to plenty of other Golds not in Texas, it’s all about the treatment. Then asking me my name and having made a copy of my id and tag without even letting me know he was gonna do it just demanding I give him things. Then he went as far as questioning my name and what I want to be called. No conversation as to what he is doing or why. In fact it made me feel very unwelcomed that I’m unwanted in this Golds Gym. I come to workout just like everyone else not to be treated rudely at 4:00 am pst. It’s sad that someone gets the most unwelcoming welcome at 4 AM. The equipment looks practically brand new, and has minimal wear and tear. The restrooms are hidden and can be hard to find if your not given a tour or at least explained where things are. Heads up bathrooms are to the right of the front desk pass the stairs to the left. To use cardio equipment you need to go upstairs. There is an outdoor workout area as well more for cross fit training. The bathroom for it just being opened was a mess. I’m not sure if it was cleaned the night before or not but I didn’t take a shower due to the locker room situation I’ll be heading back to a Planet Fitness for that, since I know there’s is clean. When I was working out downstairs the front desk guy kept starring at me and I just felt so uncomfortable. My experience was not one I would have ever expected due to the Golds Gym standard yet to my surprise I had the complete opposite experience. This is why the two stars is based on the experience overall.

I use the pool, hot tub, friendly service, equipment clean, overly crowded at times otherwise I get a good work out. Always see staff cleaning equipment and floors. Good job 👍

This is the worst gym experience I have ever had. My account was frozen during covid. Then the gym decided to unfreeze my account without my permission. Numerous emails later. I still have not given permission to unfreeze my account. There is nothing in my contract that says they have the right to freeze/activate my account without my permission. They are not only charging monthly, me but put it on my credit report. DO NOT JOIN THIS GYM!!!! WARNING !!!!!

Way over crowded. Good luck getting an exercise plan going. 2 people to every machine and bench. Bunch of highschool kids. Bunch of cake though...

If you're ready to invest in yourself. Then Golds Gym is where it's at. It's worth every penny. #healthiswealth 💪🏽😬💪🏽#nopainnogain

Very good facility. Has indoor pool!

Not a bad gym good equipment the thing that makes me say 4 stars is because they don’t enforce the whole put weights back. I have different memberships to other gyms as bodyzone no one leave weights anywhere or unorganized as this place and I’d say it’s because if they notice you doing that they terminate your membership. This place has weights scattered everywhere. That’s more of an owners problem to tell the workers as I am a general manager myself and I don’t have things scattered around.

Does anyone know if I can pay my monthly payment in cash, or do they just accept cards?