Featured Reviews


Frequently mentioned in reviews: storage (11) service (10) helpful (9) nice (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Robert T. 1 year ago on Google
    Just came into the office, Sal was such a great help. Explained how the property operates and the gate hours. Differently recommended going to this storage place.
    1 person found this review helpful 👍

  • 1/5 Vitali A. 1 year ago on Google
    Both elevators have been broken for over a month and no one is able to give any estimated timeline as to when they will be fixed. I do not have access to my items and cannot move out as a result. This is completely outrageous that a storage location is unable to fix - or replace - an elevator for over a month! I have never seen such negligence anywhere.
    1 person found this review helpful 👍

  • 1/5 Jonathan M. 1 year ago on Google
    Sooo.. You let anyone rent out a storage unit, but fail to mention that the elevator doesn’t work…. And from what I see it hasn’t worked for ages… not even a reduced price?? Putting my things in a storage should be made simple like you Guys promised.. next time I’m Going across the street and using uhauls storage.
    1 person found this review helpful 👍

  • 1/5 Shakina P. 1 year ago on Google
    I like this location but, the issue that I have about this place is if the elevator is broken for more than a month, They are not doing anything about it to compensate for the issue to the customers. I was told by management that I would get 30% off my next bill due to the inconvenience of the broken elevator but, nothing has happened to my bill it is still the same. I hope the elevator will get fixed soon. I am not able to move out due to this problem!
    1 person found this review helpful 👍

  • 5/5 Dennis B. 9 months ago on Google
    Customer service is beyond helpful, helped me in things I couldn't do myself thank you so much Flor

  • 5/5 Victoria C. 1 year ago on Google
    Easy sign up process, better rates than my previous storage company. I really like their app--you can open and close the gate using your phone so you don't have to remember a code. Elevators on each side of the building make it easy to navigate.

  • 5/5 Maria H. 5 months ago on Google
    The ladies in the office were super helpful, super nice walked me to every step of the way. 10/10 I recommend :)

  • 5/5 Pamela M. 7 months ago on Google
    Five Stars! Kendall was awesome! He was very courteous and professional. Will def. reccommend!

  • 5/5 Key B. 5 months ago on Google
    Great place to rent. Customer service her is awesome. Thanks for always helping out.

  • 5/5 Alee M. 5 months ago on Google
    I was looking for a storage place so I came to Public Storage I was impressed with the nice lady named Flor. Flor explained everything to me and let me look at a unit she was respectful and nice very helpful very professional and informative. if you need help at public storage ask for Flor.

  • 5/5 RayRay L. 7 months ago on Google
    This place is very clean and the people that helped me were very helpful. I believe his name was Kendall he told me everything in detail and made it so much easier for me to know exactly what I wanted. Recommend 100%.

  • 5/5 Tameika S. 7 months ago on Google
    I went to go see the storage space and the staff Kendall was a great help. He was super nice and he explained everything well. Kendall's positive attitude and nice personality made me what to store my belongings there. His customer service skills were awesome! 👌

  • 5/5 Brandan P. 1 year ago on Google
    Jess did an awesome job getting me set up with a storage unit. Excellent customer service

  • 5/5 Kat M. 1 year ago on Google
    One of the most satisfying places I’ve been too!! I rented here around a year ago and sal was nothing but a great help. I would definitely recommend this location. Jessly is also an employee with great communication skills and customer service. Keep up the work!!

  • 5/5 ryan h. 1 year ago on Google
    I’ve received a call today, and the guy over the phone (I believe his name was Saul). Asked me if I had any questions at all and was super nice and helpful

  • 5/5 antony l. 1 year ago on Google
    I think the person who helped me there was jessly she’s very helpful and reliable best costumer service I have ever received. Would definitely recommend this place to family and friends. If there were 10 stars I would give this place 10 STARS!!!

  • 5/5 Gustavo S. 10 months ago on Google
    Awesome storage location, Mero provided fast & friendly service & answered all my questions! Great service!!

  • 5/5 Livi H. 1 year ago on Google
    Sal helped me with all of my moving needs! Everything was fast and easy including moving out.

  • 5/5 Juan L. 1 year ago on Google
    Jess was so nice and helpful, she was so patient with me and she was very talkative she made me feel like id been there for years

  • 5/5 Ashley G. 1 year ago on Google
    Great Customer Service , Very Professional , And Very Kind . Jess Was Able To Help Me And She Did Amazing And Had Lots Of Patience.

  • 5/5 BaldwinFromUB 1 year ago on Google
    I went in and was greatly satisfied with my service. Hilda and sal were of great help and made sure I was taken care of. I need information on moving and they provided everything I needed.

  • 5/5 lesly b. 1 year ago on Google
    Jessly was very helpful, explained everything to me & showed me the property in details she definitely needs a raise very good customer service 👍🏼👍🏼

  • 5/5 Gina V. 1 year ago on Google
    the employee named Jesslee was very helpful, patient and generous! she went through all information with me and answered all questions. she put me at ease with the concerns i had. I’ll continue my business here and recommend it :)


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