My husband received excellent care from Your Family Walk-In Clinic LLC. We were on vacation when my husband got violently sick and we didn’t know what to do. He desperately needed to be seen by someone to help him get better while we were out of town. Liliya (nurse practitioner) recommended that we do a Telehealth appointment. This was a great idea. I scheduled his appointment and he was treated by Kent (nurse practitioner), who was great and got my husband back on his feet ASAP. This appointment saved the rest of our vacation! Thank you so much Liliya for recommending a Telehealth appointment!!! 😃

every experience I had with this office has been a failure. they have an excuse for every one star complaint on this issue, so i’m expecting the copy and pasted response. I scheduled an appointment online with this office for some tonsil issues i’ve been having. After 10 sheets of paperwork, 5 emails, and looking through their website, there is not ONE statement informing patients they need to bring their own mask to an appointment. I have worked in medical offices, and it has NEVER been policy to not pass out masks to patients; especially those in distress. it’s even more unprofessional the front staff informs you they “are out of masks” rather than they refuse to supply masks to patients in a medical facility. I will never be returning and I advise everyone else as well to find a different clinic considering the plenty in the area. one with better consideration for patients who are suffering. 0/5 stars. The last issue I had was last December, I was severely suffering from COVID and needed a test. after calling to confirm i could be tested and driving the 45 minutes, i was refused service due to needing an appointment. apparently the person i spoke to was misinformed. it is just a very unprofessional medical environment.

We really appreciate this walk in clinic. The Staff is all amazing!! We have seen Lisa and Kelly- both are amazing with children and so kind/ caring. Thank you for being here when we need you ❤️

Always such a great experience at this walk-in clinic! This is probably my 12th visit to this facility. The providers take their time and listen, and the front and back office staff are so quick and pleasant. They even let me borrow a phone charger today. I bring myself and my four children here if we ever need anything and I have not been disappointed once!

I have always had excellent experiences everytime I have gone here for both myself and my daughter...so much so that I decided to use Lisa as my primary care provider! She is very seasoned and thorough with her assessments and treatment approaches. The office is nice and clean and the staff are always very kind and courteous.

This was my third visit. Whenever I visit, I have a great experience. I was greeted immediately upon entering by Alicia. She got me registered and back to see someone within two minutes. Holly got my vitals done quickly and Tara was in to see me almost immediately. They had me in and out in under 20 minutes with a script ordered. I will be back next time I’m under the weather.

Dr Lindsey and Alona are AMAZING they were super personal and made me feel important during my visit faith my 4 kids. They treated each one individually and with dignity… I’m so grateful I stumbled upon them … SCHEDULE YOUR VISIT NOW!!!

I’ve been coming to Your Family Walk In for pretty much everything since the pandemic started. They are always very friendly, and get me in without much wait. When I do wait, you can tell it’s because they are busy taking care of other patients, and not for any other reason. They are a good, well-run team. The staff here is happy to help with all requests for testing and get the results back to me with appropriate timing. And they are also excellent with my kids, too.

great clinic! My husband and I were very pleased with this clinic and especially with our doctor Liliya Glavatskyy!!! She is very kind, smart and knows her job perfectly!!! We speak English poorly and were pleasantly surprised that Liliya also speaks Russian. It was very pleasant for us. this way we were able to understand all the information about our analyzes. We have already been to this clinic and doctor Liliya several times and each time we were very pleased with the service and attention!!! I wish everyone doctors like Liliya!!! Attentive and responsive!!! I wish everyone health and long life 🙏🙏🙏

I’ve had nothing but great experiences at Your family walk-in clinic. They take care of my whole family. Their hours make it really convenient so we do not have to take off work to get care. Brittany has gone above and beyond. I cannot think her enough.

A couple of weeks ago, my daughter and I had an amazing experience with Liliya (nurse practitioner). We had to check my daughter for a mild cold after hours, and I was delighted to find a place that was open longer hours. My 8-year-old kid was treated with great kindness by the nurse practitioner, Liliya. My daughter found herself to be very comfortable. We didn’t spend more time at the clinic than necessary, had our check-up, and saw an NP right away. I strongly recommend this Clinic

So grateful for this clinic and for my experience there - friendly and warm attitude as well as quality care I received. I feel like you can count on help when you need it. Want to note the provider that treated me - Liliya. She was attentive, paid attention to details, provided me with compassionate care, and answered all my questions. It was a great experience overall- front desk staff and other provider I saw in tha past. Will be going back soon for a follow up. Thank you so much!!!

I recently had the opportunity to work at the clinic and I can honestly say the entire staff is AWESOME! They are all extremely knowledgable, compassionate and really care about their patients. They are quick to get patients in the rooms and be seen with very little wait time. They also go out of their way to accommodate patient's needs and call to follow up after visits. Lisa Brunton Cooley heads the clinic and yes she does open it up to students but she is with them every step of the way making sure all patients are getting the best medical care. She also has 6 other excellent N.P.'s working there being open 7 days a week 8am-8pm. I highly recommend it for medical care, keep in mind it is NOT a hospital and they don't pretend to be one either. I would also recommend the clinic to anyone looking for a job in this type of office, it's not for everyone but for me personally, I had to go where my heart & passion lays. I have no regrets and appreciate all the kindness, support and friendships I made there. Thank you for giving me a learning opportunity and to Dan Cooley for his generosity and continued support since he brought me on board.

Been coming here for over 8 years. Everything is extremely clean from when you walk in to the patient’s rooms to the bathroom. Dr Lisa and Ella are very knowledgeable as well as a pleasure to deal with. The front desk people are respectful and always helpful. Whenever you visit this place for any issues, you’re always guaranteed they’ll call you in 1-2 days to check on you. Many general drs do not do that!!!! You can use this place as a walk in as well as a general drs office depending on your insurance.

This clinic is the best! My family has been coming here for over 8 years. Through all our health ups and downs Lisa and her loving staff have always taken care of us like we were family. ❤️

Very easy & convenient. I was able to visit their website at 7:30am on a Sunday & request an appointment for 8:30am on the same day. The front desk lady was friendly. We were taken back right away & seen right away. The provider (Lisa Brunton Cooley) was great with my child. We were in & out, with meds sent to our pharmacy. Wonderful experience! In fact, this was our 3rd visit to this clinic & all have been easy.

My family and I have had great experiences with this clinic. When one of our kids are sick, finding an after hours pediatrician that has a great staff and doctor is so difficult. My sister recommended Your Family Walk-In Clinic. She happened to stumble on this place and given her identical experience with other clinics, she raved about her experience with this facility. We now dedicate our medical needs to this facility any time of the week, when our primary care is unavailable including for ourselves. We have referred all of our family members here. Relying on this clinic gives us great peace and reduced stress. Which is very much needed in at time when there is illness in the family. They are thorough, compassionate, caring, dedicated, and take great pride in taking care of patients. The staff is very friendly and personable.

I agree with all the past mask comments. They were incredibly to me rude during the mask times. They turned me away as well during that time and refuse healthcare to people that clearly needed it regardless of their vaccination status. I think they should disclose to people that this is only run by nurse practitioners so people can make an informed choice as well. They do not list their providers on their website either. It makes me wonder if it’s because it’s a rotating door of people so you do not know who the provider is…. I get it for urgent care but they advertise to be a primary care… so come on. I had a bad experience here and I would not recommend to anyone I know. With all the other choices out there and is a TGH walk in set to open in the near future on 54/Sunlake Blvd. I highly suggest looking at other options before choosing this place in my opinion. The walk in on 54 to open soon I heard will do all the services this place advertises as well. I hope this review helps someone avoid a bad experience.

I take all my children to this clinic for the past eight years. They are very efficient and super friendly staff! Would highly recommend this clinic for your family too!

I was there today and I was impressed with the staff including Brittany and Lisa. Their friendliness and professionalism were remarkable. I was in and out within one hour. Convenient hours and prices are reasonable. I recommend them if you don’t have a family Doctor.

I don’t think i will go here again.. My kids and I had flu like symptoms and my son is already predisposed to respiratory infections so I called to ensure they did COVID, flu and RSV testing and they said yes. They looked at all of our sinuses and said yep sinus infection and prescribed antibiotic and steroid. I asked what anput COVID flu and RSV? I explained to them my sons predisposition to respiratory infections. They told me that in addition to the $46 per person I had already paid (I have amazing insurance and that is usually only $30 at other walk ins and the regular doctor for sick visits) that those would be another $20 each so I would have to pay $86 for me and $86 for my daughter to get covid and flu tests. It would have been $106 for my son to get that plus RSV. They also said we don’t have a lab in house for the COVID nor the RSV so it will take 2-3 days for results u may as well do the test at home to get ur restilts quicker. Ummm wait a minute but didn’t we come to the walk in so you could do the tests? We left with our sinus antibiotics and steroids to breathe with our colds and that’s it. Next day our grandma who we were around the last 2 days goes to cvs walk-in and of course like any good clinic they tested for flu and COVID right away. Yep COVID. They said have ur daughter and grandkids come here the bc they have a high likelihood of having it too and it’s awful they charge extra for the COVID test and it’s not even on site no one does that anymore. I will say the antibiotics and steroids are making me and the kids feel better but not 100%. I don’t doubt that we do have sinus and ear infections as they diagnosed but I do not know whether we actually have COVID and or RSV too. They really need to tell patients that not only are the COVID, flu and RSV tests an extra $20 per test on top of their sick visit pay but also COVID and RSV are mail away and take several days. I feel like they purposefully didn’t tell us that bc we wouldn’t have chosen to go bc I’m not really sure who would choose to go there and pay close to $100 for a sick visit with COVID and flu tests and have to wait 2-3 days for tjose reaults when all the other walk ins and our regular doctor charge $30 copay TOTAL which includes any testing - COVID, flu, RSV and the results are within 15 minutes. All doctors offices have in house reaults now this is the first one I’ve been to since COVID started that doesn’t have it. If ur not concerned about COVID flu or RSV though then they are prob ok.

I just want to say that I love going to the family walking clinic.. The women and employees there are courteous polite kind And thorough. I Really wanna give a great thanks of gratitude to Ellie and Summer for really taking care of me and caring for my medical needs . They treat me like family.great place for all your family members.

My son and I have been attending Your Family Walk-in Clinic for about 5 years now. They have been nothing but WONDERFUL to us. Whether it is a school physical or elder medical care for my 87 and 88 year old parents....they are amazing! Elle, Jessica Ospina, ANRP, is the most calm, kind, patient, and knowledgeable person i know. Her compassion for care and her listening skills are awesome. I have also seen other providers in the practice like Lisa Cooley. None of which have I ever had a negative experience. In fact, between my son and myself, and my elderly parents ....we 💘 this clinic and we love how they care.