1/5 Lil S. 4 months ago on Google • 4 reviews
Highly
disappointed
&
have
never
been
through
an
experience
like
this
with
this
Olive
Garden
in
19
years
of
eating
at
this
location.
I
ordered
Togo,
pick
up
was
at
9:30pm
I
arrived
at
9:25pm
.
I
asked
3
different
people
for
my
food,
all
hosts
were
sitting
down
taking
pictures
of
themselves.
No
sense
of
urgency
.Finally
A
host
gave
me
my
order
@
9:57pm,
ripped
my
original
receipt
off
of
the
bag
which
I
thought
was
odd.
Later
realized
he
decided
to
take
$4
tip
for
himself.
I
proceeded
to
my
car,
my
food
&
bread
sticks
were
cold.
I
politely
asked
for
hot
bread.
It
was
returned
to
me
with
a
smile,
a
tremendous
amount
of
garlic
&
oil,
as
well
as
a
huge
bundle
of
hair
wrapped
around
my
bread
sticks,
one
bread
stick
had
a
bite
at
the
end
of
it
which
wasn't
from
me.
At
this
point
I
had
lost
my
appetite.
They
locked
the
door
in
my
face
as
I
walked
up
to
the
main
door.
I
saved
the
food
and
returned
it
for
my
cash
refund.
I
spoke
to
Manager
Drew
who
instead
of
being
apologetic,
pointed
the
finger
at
me,
saying:
"you
paid
with
a
$100
dollar
bill,
you
could
imagine
we
get
scammed
alot"
which
has
nothing
to
do
with
me.
That
was
his
reasoning
for
offering
me
a
return
in
a
gift
card
form
instead
of
giving
my
cash
back
for
his
employees
disgusting,
disrespectful
and
malicious
acts.
He
handed
me
my
cash
after
10
min
unprofessional
phone
call,
with
no
receipt
&
walked
away.
His
employees
are
immature,
rude
&
need
to
be
fired.
I
pulled
around
to
the
togo
area
to
ask
for
my
original
receipt
which
his
host
ripped
off
my
bag,
then
I
see
the
to
go
person
(
who
handed
my
bread
to
me
with
a
smile
the
night
I
ordered
Togo)
she
asked
what
I
am
here
for.
Which
was
none
of
her
business
as
to
why
I
was
there.
She
insisted
and
proceeded
to
admit
that
she
is
for
sure
there
was
"No
hair
in
my
bread
sticks"
that
she
knew
for
a
fact
because
her
&
another
manager
(the
culinary
manager
)
helped
bag
it
for
her.
I
asked
her
how
do
you
know
I
am
here
for
a
hair
complaint?
She
was
so
scared
she
admitted
it
before
I
was
able
to
turn
my
camera
on
.
This
is
disgusting
.
The
girl
was
about
30
years
old
long
braids
&
glasses.
I
did
not
get
an
apology
or
an
additional
gift
card
for
the
inconvenience
the
blame
was
pointed
at
me.
That
I
used
a
legal
$100
(not
my
fault,
I
have
$100
dollar
bills)
That's
why
I
got
wad
of
hair
in
my
meal.
&
My
original
receipt
taken
off
in
front
of
me
because
his
host
scammed
me
&
decided
to
take
$4
for
himself
like
he
did
something
to
deserve
that.
(
Never
got
my
$4
back)
He
would
not
print
me
an
original
receipt
or
provide
the
host
name,
or
other
employees
that
were
involved.
The
host
who
took
my
money
was
a
(young
white
male)
in
the
picture
on
his
phone
sitting
down,and
the
togo
person
with
the
braids
who
put
her
hair.
I
will
to
complain
to
corporate.
Eat
at
your
own
risk
here.
Unprofessional
unsanitary
and
disrespectful.
Disappointed
how
this
entire
situation
was
handled.
These
employees
should
not
be
able
to
serve
here
again,
&
need
to
be
reprimanded
not
ignored.
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