Gumaya Tower Hotel image

Gumaya Tower Hotel

Hotel

High-rise hotel offering Chinese & refined top-floor dining, plus an infinity pool & a spa. People often mention hotel, room, good, clean, breakfast, stay, great, spacious, nice, service,


Address

Gumaya Tower Hotel, Jl. Gajahmada No.59-61, Kembangsari, Kec. Semarang Tengah, Kota Semarang, Jawa Tengah 50134, Indonesia

Website

www.gumayatowerhotel.com

Contact

+62 24 3551999

Rating on Google Maps

4.70 (9K reviews)

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Featured Reviews


Frequently mentioned in reviews: hotel (58) room (48) good (25) clean (22) breakfast (19) stay (19) great (18) spacious (17) nice (17) service (14)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Winner y. 2 years ago on Google
    Room, Fitness facility , breakfast and lounge are the best. Getting 2 coupons of welcome drinks. Location is very strategic. Internet is excellent. There is a small fridge inside the room, so I'm happy to have a cold drinks. I cannot wait longer to stay again in this hotel in my future time.
    3 people found this review helpful 👍

  • 5/5 A. A. 2 months ago on Google • 717 reviews New
    Nice hotels, look gorgeous and show their classes. Located well in the city of Semarang. The room is also well-managed. Smoking areas are also provided. Spoiled dish varieties for breakfast selection.

  • 5/5 elmo r. 2 years ago on Google
    Second time stay here. This time, hotel had been renovated. Now, the lobby ambiance is more grande and beautiful. The room is still spacious, clean and modern. Health protocol is also very well implemented. The restaurant is good but the food taste is standard. Things should be improved: Receptionists hospitality should be improved. The men receptionist was very stiff and lack of smile.
    1 person found this review helpful 👍

  • 5/5 Reynard 1 year ago on Google
    Very crazy hotel rooms and surrounding. A luxury hotel with an amazing service. The price is kinda expensive and it has a lot of meeting room.
    1 person found this review helpful 👍

  • 4/5 Arok Semoro K. 1 year ago on Google
    Its a nice hotel with a large pool, though the security is kinda bad. No thermometer and the parking lot sign says "park at your own risk", which is really suspicious. Also the room carpet is, um, how do you say it, kinda dirty?
    1 person found this review helpful 👍

  • 5/5 Agus I. 10 months ago on Google
    Pls add room number direction after coming out of elevator at each floor. I chose smoking room but the room is free from smoke smell. Breakfast is abundant, taste fantastic.
    1 person found this review helpful 👍

  • 5/5 A H. 10 months ago on Google
    My first impression of this hotel is luxurious and comfortable hotel. The lobby area is spacious and clean. The staff are friendly, polite and of excellent service. As for the room, it is spacious, clean, and comfy. For breakfast, I can say that they have a variety of food that tastes good. The location of the hotel is also strategic. There is a pharmacy and a small Japanese food restaurant next to the hotel. Overall, I recommend this hotel and it's worth the price.
    1 person found this review helpful 👍

  • 2/5 joko m. 1 year ago on Google
    This hotel has advantage in location, however the services need to be improved. As hotel with 5 stars, the reception staffs are lack of initiative to serve and hospitality also need to be improved. The air conditioning in the room can’t be controlled which I felt too chilling. Breakfast is the only best part of this hotel with fast responses staffs. Foods are good and various from western to local. The room are clean with electric water boiler. Complementary mineral drinks were plenty with several tea bags, instant coffee, creamer and sugar. Facilities operate at during daytime and close early, not really suitable for those whose finish work at night. When I arrived at the hotel with motor cycle Gojek, we are not allowed to stop at the main entrance, this felt discriminated.😓😓😓 I did stay there eventually.
    1 person found this review helpful 👍

  • 5/5 Reyner G. 8 months ago on Google • 376 reviews
    Enjoyed my stay here.. room was okay, nothing to complain. Its quite spacious, big comfy bed, nice pillow, clean sheet. Bathroom is acceptable, bathtub is present but can tell its already a bit old.. Breakfast was fabulous, so many options to choose from, so many local food options too. Western type bfast was also available with many varieties. Friendly staffs, great location 👍👍

  • 5/5 Joned R. R. 2 months ago on Google • 25 reviews New
    An upscale and luxurious hotel that is fairly priced. The room is very comfortable, has complete amenities, and very clean. Quick check in/out service. Friendly and capable staffs. Location in the city center. Truly a 5 star hotel. Will come back again. Suggestion: I noticed my room 1008 has a torn curtain and a leaking fridge. U might want to repair them.

  • 3/5 Remi H. 8 months ago on Google • 12 reviews
    I always stay at a same hotel in Semarang. This time because of urgent matter, I had to book one day in advance, the hotel I used to stay was fully booked so I booked at Gumaya since I suspected they had the same rating and performance. Apparently the only 5 stars about this hotel is the price. Out of all the departments I would say the restaurant (Marquess) is the one that lowers the rating. Waiters need to be trained intensively. Little things like getting the spoons ready on the buffet table in the morning, asking the guests what they need and helping them to get it instead of just standing and giggling among themselves. One morning I ordered croissant, yogurt and tea for room service, they came without butter, butter knife and teaspoon. Other than that he room is spacious and clean. Housekeepings have done their duty quite well.

  • 5/5 panjie t. 1 year ago on Google
    I've been visit this hotel on saturday for asking and showing the room for stay, and i had amazing experience since Mr. Joseph (receptionist) give me very clear information about the hotel facilities, i would loved to recomend this hotel for my colleague love it

  • 5/5 Raymond B. 1 year ago on Google
    The location is great, just walking distance to Toko Oen, 2 km to Kota Lama area, several restaurant around the hotel. The breakfast in Gumaya Hotel is great with many options. All the Staff is nice and friendly.

  • 5/5 Wibowo S. 1 year ago on Google
    My favorite hotel in Semarang. Very strategic location with very nice and luxury room. The gym also great!!

  • 5/5 Setyawan Antono, M. 1 year ago on Google
    Nice big spacious rooms. Right at the center of the city. Near everything you need. Shopping eating etc very recommended

  • 3/5 Han 3 months ago on Google • 11 reviews New
    A bit old and wornout, especially the carpet, need updating. The room rate is too expensive. The room does not feel like a 5 star. The room service was terrible, they delivered things we did not order and demanded full payment. Location is good, near by a lot of famous local cuisine.

  • 3/5 rifaghn 11 months ago on Google
    The friendliness of the waiters in the restaurant at breakfast needs a lot of improvement. I asked one of the waiters if it was possible to wrap my daughter’s unfinished food. He responds with “Bungkus?” with an impolite intonation. Then he continued, "Kita ada charge untuk kotak pembungkus, tapi kalau mau simple pakai tisu aja buk”. And the conversation just went away. He didn't follow by asking politely whether I would be okay for the wrap (with the charge, which I could possibly okay with) or I would simply use tissue as he suggested. For a 5-star hotel, the service is really disappointing

  • 5/5 Merry F. 10 months ago on Google
    My first impression of this hotel is luxurious and comfortable hotel. The lobby area is spacious and clean. The staff are friendly, polite and of excellent service. As for the room, it is spacious, clean, and comfy. For breakfast, I can say that they have a variety of food that tastes good. The location of the hotel is also strategic. There is a pharmacy and a small Japanese food restaurant next to the hotel. Overall, I recommend this hotel and it's worth the price.

  • 5/5 Joice S. 10 months ago on Google
    Nowadays hotel save the space, but not gumaya, spacious room, great bathroom with bathtub n shower, comfortable pillow anad bed. Good variety of breakfast. The location is good, in heart of city. All this Equal to great stay. Great gym with steam and sauna room, see? Not many hotels has these anymore. Pool temp is good even for night laps. Good coffee and cakes at the lounge, ideal for afternoon relax. Been a guest since couple years ago, still loving it.

  • 5/5 Defi A. 10 months ago on Google
    Big, spacious and nice Hotel. With simple and elegance interior. Good staff and good service. Stayed at 12th floor with windows view to the street and scenery of semarang city. Medium size swimming pool at the 3rd floor with Gym and Sauna. Nice breakfast with lots of choices from local menu, pastry, local snacks and sweets, fruits and juice. Medium size parking at rear side. Also have money changer outside hotel, only 10meters away.

  • 5/5 hendro m. 2 years ago on Google
    Room is nice and clean, hot water is sufficient. But, breakfast and food over all is not as good as rooms. And staff hospitality to guest should be improved, a lot

  • 3/5 Jojo t. 1 year ago on Google
    I feel the price is highly over rated. Poor quality of pillow for 5 stars hotel standard. The coffee given in the room are also from a very basic brand, the quality and fragrance of the soap, lotion and shampoo used are also bare minimum in my opinion, not even a premium brand. The linen were stained n there were holes on it. Food variety served for breakfast were nothing much too - over all not meeting the 5 stars hotel standard according to me. Truly nothing great at all. I would say below 5 stars standard, as we hv stayed in other 5 stars with better value of money and premium quality of all else. The three stars are for the hotel ambience and quick check in service. Given the same price I wouldnt return. No value for money - over priced.

  • 5/5 anggi p. 6 months ago on Google
    The hotel is good and great time. The foods are delicious. I recommend to stayed in hotel wit family

  • 5/5 Lelu Dina A. 9 months ago on Google
    Gumaya Tower Hotel is where my bestie-who is a clinical pathologist-and I met after years. She attended an annual conference in her field. So, I guess the hotel has high quality facilities and infrastructure supporting the conference. Well, let's talk about Chatter Lounge inside the hotel. The staff service is excellent. The view surrounded the lounge is so pretty. The cake and iced coffee are to the top and perfect to accompany the visitors who are in a casual or formal meeting. Inside the room is serene, clean and spacious. The furniture is sturdy and arranged considerably. Day and night views outside the room are nice. So, staying here for a night or two is the right choice to recharge energy.

  • 5/5 Sulistyo 10 months ago on Google
    Location very nice and strategic, room clean & spacious, good hospitality, complete facilities

  • 5/5 Nelda H. 9 months ago on Google
    Coming back here after many years trying various different hotels in this town and very pleased with Gumaya. The hotel is not new but very well maintained and clearly looks like they underwent a recent renovation. Jamu for the welcome drink, which I like much better than some sugary drinks. The room was clean and bed was comfortable. Bathroom had adequate water pressure and hot water. Wide selection of tasty breakfast, local and international food. Very friendly and attentive staff, location is near many Semarang culinary destinations. All in all a pleasant stay. We'll be back.

  • 3/5 Marolop P. 1 year ago on Google
    first time staying at this hotel, the lobby looks clean, smells good, the lighting is good. going up to the room floor, getting out of the elevator was greeted by a musty smell, the smell of damp. my room the impression is also not pleasant. smelly pillow, shower can't be rotated. for a 5-star hotel, the breakfast menu is below my expectations. maybe this will be the first and last experience staying here.

  • 4/5 Candra 2 years ago on Google
    generally it’s a great hotel for your stay - their building & interior is modern & clean, making you feel comfortable & very cozy. their room was ok, nothing special. the worst part is their parking area - it’s entry way is very narrow combined with a descreasing path way.

  • 5/5 Catur W. 2 years ago on Google
    This hotel is excellent. It was my first experience of staying in this hotel, and I have a great experience. From arrival, checking in till departure, all are great. Thanks

  • 5/5 Randy C. 2 years ago on Google
    The hotel has been renovated recently and now it has a nice modern aura. The room is large, the restaurant is nice, the staffs are typical Javanese, very courteous, albeit a bit on the slow side, but still very much tolerable. Location is also ideal, in the center of Semarang. One of the best hotel in Semarang, IMHO.

  • 5/5 Hudi W. 3 years ago on Google
    It was one of the best sleep i ever did.. Woke up feeling restfull, Great beds, room can use some deep cleaning. Great gym with all of the equipment you need and an outdoor swimming pool. Overall great stay

  • 1/5 Derk W. 2 years ago on Google
    We booked a suite for one weekend. Found the suite clean but outdated. Uncomfortable furniture, very limited coffee and tea facility and no minibar. Food that was served in restaurant downstairs was covered with plastic. And whilst we were eating they were already setting tables for the breakfast. Very noisy. Food in skylounge was also not good steak I ordered was cold and the food we ordered cam out not all together but in two servings. For the amount of money I pay for one night , over 4 million idr, it is certainly not worth it. Found the staff not interested with the guests. Not once we were asked if everything was OK. Even at the checking out the receptionist didn't even ask how our stay was and if we enjoyed staying in their hotel. Will not be going back for sure, there are much better hotels to stay in semarang and for a much better and fairer price.

  • 5/5 Virdian C. 3 years ago on Google
    In summary, nice and comfy hotel for family.. They provided quite various meals for the breakfast.. The hotel staff were very welcome yet following new normal protocol.. They allowed us to have a very early check in.. The room quality was clean and neat, the kiddos enjoyed their shower time in the bath tub.. Nice fitness center but very hot if you decided to swim between 11 AM - 3 PM..

  • 5/5 Dewi Ponco W. 1 year ago on Google
    One of 5 stars hotel in Semarang. It has 259 rooms which include smooking and non smooking room. There are 3 restaurants and 1 cafe (at Lobby) where you can get your welcome drink. Their all day dining restaurant is Marquess on GF. They also have Skyline and Noble court (Chinese restaurants). They have a pool, gym, spa, meeting rooms, and ballrooms.

  • 5/5 Anthony K. 1 year ago on Google
    5 Star hotel. Central location around all shopping malls. Breakfast is amazing. 5 different types of Breakfast types from Western to Asian , Chinese....Service is great. If you take one of the more expensive rooms you get access to exective lounge at the top of hotel. Great service here. SKY line restaurant & bar on top offers great views of city. The rooms all have bath and shower.

  • 5/5 rahil k. 1 year ago on Google
    Really enjoyed and had a relaxing time in this five star hotel for our family holiday. Good service, cleanliness also good. The skyline is my favourite place to hang out at night. You can see the city lights of Semarang from the rooftop of the hotel. Good food, good holiday for the family. We will be back there again if we go back to have family holiday in Semarang for sure🥰🥰

  • 4/5 Wee Lee G. 1 year ago on Google
    Services were super good from front desk and the gate counter. I think previously other people complain and they made big improvement. Enable to speak good English is a plus! I am impressed that they call me up for any comments and help I need. Gate counter help to ensure my grab was well received. Superb! The breakfast is famous which later I heard from my supplier. It offer full range of traditional Central Java food. Indeed is traditional with intestine food provide.However I can not appreciate the traditional Kueh which is too hard for me. I book delux king room. The room is huge but look really old to me. I thought they just renovated. They provide total 6 bottles mineral water which I greatly appreciated What could be better if the swimming pool can close at later time like 9pm would be great.

  • 5/5 dinda n. 1 year ago on Google
    Nice ambiance, spacious room space, tasty breakfast, and a nice rooftop bar/resto on top of it

  • 5/5 Herbert S. 1 year ago on Google
    Stayed here for 2 nights during Lebaran 2022 oneway chaos. Location is very good, as you can see on the map. Hotel's food is great. It would be perfect if they served ice cream. Service was awesome. Of course there was a certain lady that took care of room checking during breakfast that sometimes got on your nerves... I drove my own car, and parking was nice. The basement was kinda tight for big SUVs. The rooms were very good. Smells so nice. AC was cold and comfy. The beds need replacement soon because it bent so much when you woke up in the morning. Bathroom was perfect👍👍👍. Would definitely come back here 😍

  • 5/5 Arvin T. 1 year ago on Google
    This is NOBLE COURT review. A restaurant located on the 2nd floor of the hotel. I really loves this small chinese resto. Taste very good and their menu are different from regular chinese resto. I tried their fried thousand year egg. It was great. Then their xiaolungbao. Their skin was too soft. But tasted very good as well. Their price is not that expensive as well. Very affordable. Overall such an underrated place.

  • 5/5 Jessica N. 1 year ago on Google
    Great place to stay. The room is spacious and the bathroom as well. Breakfast is good, a lot of variants included the famous lumpia semarang, nasi goreng babat, babat gongso, and soto semarang. Tried those foods earlier from the famous stall, but Gumaya’s is way better. One thing that’s slightly missing for me is their service. In breakfast time, they didn’t help to find table (the situation is crowded and I almost didn’t get a table) or even offer tea/coffee as it’s the most default service they should have. But overall, it was a pleasant stay which I would definitely pay another visit.

  • 5/5 syifa k. 1 year ago on Google
    We stay 5 days at Gumaya Hotel. Everything was nice, the room and bathroom was clean and spacious. Breakfast was scrumptious and variative from Western, Eastern and Local. The staff was very helpfull espescially Ms Ana Housekeeping who contacted and send my husband's ring that was left in our room.

  • 5/5 Muhamad Y. 1 year ago on Google
    one of the best hotel in Semarang. they has spacious, clean and tidy rooms, nice restaurants at GF, great ambience, strategic location and well friendly staff. excellent

  • 5/5 Aji Y. 1 year ago on Google
    They have unique welcome drink, choose between kunyit asem, beras kencur and some other taste. One of the best hotel architecture in this area.

  • 5/5 Alief W. 1 year ago on Google
    Visited for staycation, the location is good. Checked in and checked out fast, the staffs are helpful and nice. the room is spacious and well function. Breakfast menu vary from local delicacies to western menu. Would love to stay again in this property

  • 4/5 Barlin Fu'ad N. 1 year ago on Google
    Good place to stay..just walking distance from lawang sewu, simpang lima and also one of the best lumpia ( Lien ).... clean room...good food for the breakfast...but need some attention in the stability of wifi connection and electricity supply ( based on the 3 days and 2 night stay only )....overall 👍👍👍👍

  • 5/5 julianti i. 1 year ago on Google
    Big and clean room, complete amenities, clean bathroom with separate shower room, comfy bed. I turn off the AC because it is already cool enough for me.

  • 4/5 Pongki H. 1 year ago on Google
    Comfortable room..but i think the location of coffee table should not be in side of bed


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