(Translated by Google) The service at registration, please improve the greeting, I was surprised when I heard the high tone of the registration staff, how could it be like that, even though there was a problem, it shouldn't be like that, the patient asked because I didn't know, instead I got shock therapy from the staff. I know your education is higher but please have an attitude. Greetings " EXCELLENT EXCELENT SERVICE " (Original) Pelayanan di pendaftaran tolong diperbaiki greetingnya, saya kaget ketika dengar nada tinggi dari staff pendaftaran kog bisa seperti itu meskipun lagi ada masalah harusnya gak seperti itu pasien tanya karena gak tau malah dapat shock terapi dari staff . Saya tau pendidikan kalian lebih tinggi tapi tolong attitude. Salam " SERVICE EXCELENT LUAR BIASA "

It can't be helped, this is a district hospital, if you want good service, just go to the city. Registration for specialist clinics is just messy, chaotic, being passed around here and there. This is for general patient who didn't use bpjs. I hope the management people at this hospital can fix it. demiapa yang antri sebanyak itu pasien bpjs dan umum, loket pendaftaran cuma 1:( tiap 1 orang daftar bisa nunggu sampe 10-15 menitt

(Translated by Google) Disappointed... from the start the registration staff service was not friendly, after the examination the nurse in the outpatient department was also indifferent. Well, never mind.. because I saw a review on google that Pelita Anugerah Hospital is starting to look good, so I'm still forced to check it out here. There was a referral for surgery on 22 afternoon, this morning (12/22/2021) when he wanted to enter the room, it was made more difficult because he brought a child under 12 years old. Even though I'm a nomad family, I don't have any close relatives to look after my 2nd child. Currently my husband is out of town, he can only come later at 7 pm. Yaahhh... fate is just hanging at the TPPRI section, whether it can operate at the Pelita Anugerah Hospital or not, there is no clarity. Even though when I registered, I tried to be honest because there were children under 12 years old... Please.. there should be a policy for us overseas families who don't have close relatives. Sad to be like this :`( Finally, after being asked by the TPPRI officer, he was finally able to enter the room and operate at the Pelita Anugerah Hospital. The service in the treatment room is very very good, from the doctor (tht), the nurse on duty, the room cleaner, the food delivery person (Nutrition) is very friendly, polite and kind. Thank you my son can be healthy again after tonsillitis surgery. Hopefully the service can be improved again. Thank you (Original) Kecewa sih.. dari awal pelayanan staff pendaftaran tidak ramah, sesudah pemeriksaan suster di bagian rawat jalan juga cuek². Ya udahlah.. karena lihat review di google kalo RS Pelita Anugerah sudah mulai bagus, jadi tetep maksa buat periksa di sini. Ada rujukan operasi tgl 22 sore, pagi ini (22/12/2021) saat mau masuk kamar di persulit lagi karena bawa anak di bawah 12thn. Padahal saya itu keluarga perantau, ga ada saudara dekat yg bisa di titipin anak ke-2 saya. Saat ini suami sedang luar kota, baru bisa datang nanti jam 7 malam. Yaahhh... nasib cuma di gantung² di bagian TPPRI, bisa operasi di Rs Pelita Anugerah atau tidak blm ada kejelasan. Padahal saat pendaftaran saya sudah berusaha jujur karena ada anak di bawah 12thn... Tolonglah.. seharusnya ada kebijakan buat kami keluarga rantau yang ga ada sanak saudara dekat. Sedih kalau seperti ini :`( Akhirnya setelah di tanyakan oleh petugas TPPRI akhirnya bisa masuk kamar dan operasi di Rs Pelita Anugerah. Pelayanan di ruang perawatan sangaat sangaat baik, dari Dokter (tht), suster yg bertugas, pembersih kamar, pengantar makan (Gizi) sangat ramah, sopan dan baik. Terimakasih anak saya bisa sehat kembali setelah operasi tonsilitis. Semoga pelayanananya bisa ditingkatkan lagi. Terimakasih

Hmmm visiting a patient closed at 20:00? i think that's too fast, maybe 21:00 better....

(Translated by Google) In terms of service, it is quite good such as care, cleanliness, and security. It's just not satisfactory in terms of service registration and specialist doctors are not friendly enough to consult with the patient's family. (Original) Secara pelayanan sudah cukup bagus seperti perawatan, kebersihan, dan satpamnya. Memang saja kurang memuaskan di bagian pendaftaran pelayanannya dan juga dokter spesialis kurang ramah untuk diajak konsultasi dengan keluarga pasien.

(Translated by Google) I'll give 3 stars first, because regarding the service at the ENT, there are many elderly patients waiting for a doctor for a very long time. Like this can be time-consuming, please in the future please fix it properly. Thank you (Tuesday, November 29, 2022) (Original) Saya kasih bintang 3 dulu, dikarenakan mengenai pelayanan di THT nya banyak pasien yang sudah lanjut usia menunggu dokter sangat lama. Seperti ini bisa menyita waktu, tolong untuk kedepannya mohon diperbaiki dengan baik. Terima kasih. (Selasa, 29 November 2022)

(Translated by Google) Just don't like the cs section. In my experience, when I was treated here, I was blamed for the referral, the referral had been delayed even though I had been to the hospital 4 times, but it was because the doctor was on vacation and I was on vacation and when I was close for Eid I also went there according to the doctor's schedule and coincidentally it wasn't there, but I was scolded and given a referral back to my family doctor. Yes, it's enough to just say the procedure and then come back with a new referral or what, right? Don't worry about it. Thanks (Original) Gasuka di bagian cs nya aja. Pengalaman saya pas berobat disini saya disalahin grgr rujukan nya udah kelamaan mundurnya padahal saya udah 4kali ke RS tp emang krn dokternya libur ambil cuti dan pas itu mepet lebaran juga saya kesana sesuai jadwal dokternya dan kebetulan emang gaada terus tp saya dimarahin dan dikasih rujukan balik ke dokter keluarga saya. Ya cukup bilang aja prosedurnya trus balik lagi sama rujukan baru atau gimana gt kan bisa si. Gasuka mya di itu aja. Makasi

(Translated by Google) Comfort IS the key to patient health during the healing period.... Not inferior to the Hospital in the Middle of the City... *only one input... If you are waiting for a patient, don't charge a fee...how small (Original) Kenyamanan ADALAH kunci Dari Kesehatan Pasien Dalam Masa Penyembuhan.... Tidak Kalah dengan RS di Tengah Kota... *cuman 1 sich masukan nya...Kalau Tunggu Pasien Jangan Ditarik Biaya..sekecil apa

(Translated by Google) If there is not a very friendly registration section, you will definitely be disappointed. The nurse guarding the poly is not good, we ask nicely while joking, the answer is hilarious.. It's a shame because I want to try it .. General patients feel free (Original) Klo gak ada bagian pendaftaraan yg ramah banget, pasti bakal kecewa. Perawat jaga poli gak enak, kita tanya baik2 sambil guyon jawabane sengak.. Apes gara2 pgn nyoba2 😅😅😅.. Pasien umum serasa gratis

Good

good service

Mohon maaf sebelumnya, untuk pelayanan secara keseluruhan sudah bagus sayangnya salah satu petugas vaksin hari ini (laki-laki) sedikit mengecewakan karena attitude-nya yg bagi saya kurang baik. Cara bicara kepada orang tua kurang sopan, terkesan membentak (ngegas) padahal bapak saya jauh lebih tua, banyak yg melihat karena bapak saya seolah2 seperti dimarahi saking kencang suaranya. Bukankah kalau ada pasien yg kurang paham, atau ada persyaratan yg kurang bisa dijelaskan dengan cara yg baik dan tenang itu memang sudah tugasnya? Terlebih bapak saya juga berbicara sopan dan sangat tenang. Bahkan setelah selesai mengurus persyaratan dengan lengkap juga masih diperlakukan kurang menyenangkan karena kesalahan dari website yg datanya belum masuk bukan bapak saya🙂 Saya dan bapak saya memohon maaf apabila ketidak pahaman bapak saya dirasa mengganggu jalannya vaksinasi, tapi jika yang error memang dari websitenya kami jg tidak bisa berbuat apa-apa. Saya dan bapak juga sudah memaafkan kok. Saya akan sangat berterima kasih jika mau menerima kritikan dan bisa menjadi evaluasi untuk kedepannya sehingga tidak akan ada lagi pasien vaksin lain yang diperlakukan seperti bapak saya. Mohon maaf apabila ada perkataan saya yang menyinggung. Sukses selalu🙏🏼

my location

(Translated by Google) The service is okay ... the doctor is also okay the registration service is also okay. But the security guard is fierce, it's not all blasss... the rest of the gentlemen... replace the handsome ones, please. Ha ha (Original) Pelayanan oke.. dokter juga oke layanan pendaftaran juga oke. Tapi satpam galak, gak sumeh blassss... bapak2 sisan... ganti yg mas2 ganteng dong. Haha

Nice room nice service. R. Lidya II

Good..

Best

Alhamdulillah pelayanan di RS pelita anugerah semakin baik ini pengalaman sy opnam 2x bolak balik pelayanan semakin baik semoga tambah baik dokter petugas semuanya baik tidak ada yg jutek...terima kasih pelita anugerah atas pelayanannya..🙏

Tadi pagi vaksin di sini, petugas cwok yg screening julid banget kyak emak² kang gossip di kompleks, setelah selesai screening aku berdiri dekat situ dia ngomongin aku dengan rekan di sebelahnya (rekannya cuek sih). Klo aku tak punya malu kyak dia, pasti tadi udeh aku tegur di depan umum. Untung masih aku tahan.

Berbagi pengalaman sy lahiran di rs pelita anugerah...merasakan pelayanan yg baik dokternya baik dalam menjelaskan cepat dalam penanganan pasien...semua petugasnya ramah tidak galak semoga di pertahankan pelayananya biar tambah maju rs pelita walaulun terletak bukan di kota tapi fasilitas dan pelayanan sama baiknya dgn rs di kota...terima kasih

nice hospital... hopefully more advanced!!!!!

It's good to come here. They have good service. The nurses and doctors are humble and so kind. They can explain clearly. The waiting room is good, clean and cool. My experience from coming here until go home is extremely good. Thank's RS Pelita Anugerah. From my preview this is a recommended hospital. 👍👍

𝑆𝑎𝑛𝑔𝑎𝑡 𝑏𝑎𝑔𝑢𝑠,𝑚𝑒𝑤𝑎ℎ,𝑝𝑒𝑙𝑎𝑦𝑎𝑛𝑎𝑛 𝑠𝑎𝑛𝑔𝑎𝑡 𝑟𝑎ℎ𝑚𝑎ℎ,𝑙𝑖𝑛𝑔𝑘𝑢𝑛𝑔 𝑟𝑢𝑚𝑎ℎ 𝑠𝑎𝑘𝑖𝑡 𝑏𝑒𝑟𝑠𝑖ℎ 👍

the nurses are kindhearted and friendly. keep it up!

Lidia 2 good