There is no towel, no tissue, no glass or water in the room with manual door, which trouble for those full in the hand. I tried many budget hotel on weekly basis. But this is the worst. I checked out after only 5 hours stayed n moved to different hotel coz the services. Aircond doesn't work well. The 1st n the last going to stay there. Hope my next stay in other hotel won't be like this one.

WORST HOTEL EVER

Booked a room on agoda platform but end up no room available. Their customer service told me to blame agoda instead of them without apologising. Very rude attitude towards customers and tried to shift their mistakes fully to the platform.

The night receptionist at this hotel displays a concerning level of rudeness that significantly tarnishes the overall guest experience. Their demeanor and attitude towards customers are far from what one would expect in the hospitality industry. Their lack of courtesy and professionalism is a serious issue that management should address promptly. Furthermore, the hotel owner's behavior in handling customer complaints is also a cause for concern. Effective customer service is crucial in the hotel industry, and the owner's apparent inability to address customer issues adequately is detrimental to the reputation of the establishment. It is essential for the owner to take a proactive approach in resolving problems and ensuring guest satisfaction. In today's competitive market, exceptional customer service is paramount for the success and reputation of any hotel. Guests should feel valued and respected throughout their stay. Addressing the rudeness displayed by the night receptionist and improving the owner's customer service skills are essential steps towards creating a more positive and welcoming environment for guests. Failure to do so could result in lasting damage to the hotel's image and profitability.

Nice budget hotel

The most worst hotel that I hv experienced so far bcoz first time I say there are 2 cockroaches in hotel room & I complaint to the receptionist about it but they fully refused it & I call them to come & see in my room but they simply said that "we are busy for now"..worst attitude of that lady receptionist 😤😤😤

Chill guys is there any like bedbugs or smth? I'm asking before trying. Bc I hope no bedbugs and nothing weird or disgusting

I would've given Negative starts if I could. Worst Hotel! Worst owner! Worst everything. PLEASE AVOID THIS HOTEL. IF you have a choice to sleep in the streets and this hotel I'd choose the streets.

Avoid this hotel! Super disgusted by the ladies at the front desk. We booked for 2 nights for 2 rooms. When we check in, we are ask to pay right away. We paid $280 ringat. This amount doesn't include the deposit which is 50 ringat. So total we paid $330. There is a weird smell and the room was so bad. The toilet can't flush, the bed sheet was dirty. After about 10 mins, we decided to cancel our stay and ask for refund. To our surprise, they do not allow any refund of the $280!! We have not even stay over night and was just there for 10 mins to check out the rooms. We are not allowed to get any refund. Of cos they offered other rooms for us. But the whole place was disgusting, smelly, and uncomfortable even if you offer other rooms, I doubt anyone will take it. This whole situation was uncalled for and the counter lady was throwing the keys back into her basket infront of us. And scolding in her own language. We don't expect to have a quality service cos is a budget hotel. But at least clean. And we have not even stayed in the hotel, we just make payment 10 mins ago and we are not allowed to get back any refund. Please be aware of this hotel and don't be in our situation. AVOID AT ALL COST!!

Tried walk-in method but the indian lady receptionist ask for rm76. I parked my car in front of this hotel and book this hotel via AGODA. I got rm40/nite. The indian lady get annoyed and suggested me to not using AGODA in the future. She vent out her frustration and anger to an indian man that doing the housekeeping using indian languages. It's loud, lousy and noisy. My husband & I took the room key & went straight to the room. Such a rude receptionist. Trying to manipulate customer!

Not even worth a Star and the worst hotel. Everything also no good. Super dirty and disgusting. Century old and unsafe electrical appliances. The most worst is the rude and uncivilized owner.

My Indian guide preferred to give Indian hotel owner business earnings, but the services and attitudes were worse. Three days' stay was not serviced at all

Good