Orange Travels Offices image

Orange Travels Offices

Bus tour agency

😠 worst experience ever I had so far. Please don't waste your valuable money in lethargic and unreasonable travel like this. I booked tickets cost around 3k on 1 December 2022. The bus should be on 10.15 pm. But they pick up at 4 am. No proper response and no proper reasons given from the customer car... People often mention service, worst, travels, travel, experience, money, customer, Chennai, orange, driver,


Address

344V+XRW, Rajiv Nagar, Vanagaram, Chennai, Tamil Nadu 600095, India

Website

www.orangetravels.in

Contact

+91 98400 42248

Rating on Google Maps

3.10 (225 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: service (23) worst (17) travels (13) travel (10) experience (9) money (9) customer (9) Chennai (9) orange (7) driver (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Maliya P. 1 year ago on Google β€’ 17 reviews
    worst experience ever I had so far. Please don't waste your valuable money in lethargic and unreasonable travel like this. I booked tickets cost around 3k on 1 December 2022. The bus should be on 10.15 pm. But they pick up at 4 am. No proper response and no proper reasons given from the customer care and kinda scarsim towards customers is not acceptable. The most irritating thing is pick up van driver wants us to leave the bus and stand in road without proper lights and safety. What's the safety concern you have towards female passenger and kids.
    3 people found this review helpful πŸ‘

  • 1/5 Nabil K. 2 years ago on Google
    Orange bus travels No pleasing staff. Worst customer experience. Zero patience to wait or provide assistance to load and unload luggages. Travelled to madurai with family in AC sleeper.
    3 people found this review helpful πŸ‘

  • 1/5 haqeel a. 2 years ago on Google
    Worst experience. So rude and a worst Manager. Mr. Panju Arunachalam the worst person to contact for an issue. They were so rude and threatened that they know all the local cops and they would file a fake case and get me arrested for contacting Orange Travels Office for an issue which I was facing. They has the most worst customer handling I have ever faced. From the driver to the Manager, they are not at all fit to be in a service sector industry. Complete unfit people and the worst bus service. It’s not at all recommended for anyone who wants a peaceful journey.
    3 people found this review helpful πŸ‘

  • 1/5 ZaHiR A. 10 months ago on Google β€’ 78 reviews
    Very worst behavior by staff and driver Chennai to kayalpattinam These 2 jokers behave like they rule the road and bus
    1 person found this review helpful πŸ‘

  • 1/5 SriSiva's K. 1 year ago on Google
    Pls don't use this worst travels. They are allowing pets inside and it may bite anytime in ur sleep time. Very cheap service
    2 people found this review helpful πŸ‘

  • 1/5 Meena S. 1 year ago on Google
    Worst customer service. They're threatening passengers at despatched time. I left my android watch in the bus. Immediately i ask and call they said no. Evening i saw my watch in bus driver hand and i ask my watch and show my charger. He said that is his watch. Very cheep behaviour. People's don't choose this travels. This travel not fit. Totally Waste Waste Waste
    2 people found this review helpful πŸ‘

  • 3/5 poornima v. 1 year ago on Google
    Okish sometimes not keeping up their pickup nd drop timings... Planning to go for work aftr reaching Chennai might be 🀞bit difficult task it depends on ur luck.. Tv is their but never switchd on..
    1 person found this review helpful πŸ‘

  • 1/5 Liveniya R. 2 years ago on Google
    1. Unclean bedspread and pillows 2.getting sound from ac 3.Worst smell 4.Bad service Travelling from tiruchendur to chennai .Overall rating should be 0(zero)I have asked them to bring perfume but they are not responding properly . Nothing is perfect in this vehicle .
    1 person found this review helpful πŸ‘

  • 1/5 Monica S. 5 years ago on Google
    One of the most horrible bus service I have ever taken. These people don't hold responsibility in delay. Sudden change boarding venues, deny arranging pick-up vans suddenly when you have to catch up the bus in 2 hrs now that too somewhere in madhavaram and they promised a pickupp van from shollinganallur, no don't trust them they won't send any vans, it's at your risk you ll miss the bus and very very veryy rude customer service. Avoid taking this bus service.
    1 person found this review helpful πŸ‘

  • 1/5 Padmavarshini B. 5 years ago on Google
    Madurai to Chennai sleeper AC bus was in a very bad condition last night..the bus was stinking...the curtain in The window fell down with the holder.... TV wasn't working, The switch was broken. ...no snacks were provided in spite of spending a lot of money in this than The other it wasn't worth It Was The worst bus I have ever went They cheat people by advertising that they provide all facilities but they dont Please don't waste your money by travelling in this one It might be good before but not now.
    1 person found this review helpful πŸ‘

  • 1/5 Anisha U. 10 months ago on Google β€’ 35 reviews
    Worst experience. Such unprofessional. Unapologetic driver for delay. And very rudely asked travellers to get down if the bus in the middle of the road.. refused to stop for restroom stops. Delayed by 6 hours from Chennai to coimbatore trip on 18ty August. And to make it worse they shout back at travellers.

  • 1/5 Mani S. 1 year ago on Google β€’ 25 reviews
    One of the worst bus travel experiences I’ve ever had from Chennai to Hyderabad. Firstly, the bus was not on time, and the bedsheets were not changed from the previous trip and the bus was DIRTY. No water bottle was provided. Horrible experience with the journey. Save your money and don’t travel with this service.

  • 3/5 arun c. 5 months ago on Google β€’ 11 reviews
    No infrastructure for parking bus Drivers don't have rooms for sleeping They sleeps in the bus opening emergency door...mosquitoes may enter bus causes inconvenience for the passengers travels in that bus

  • 1/5 Sree D. 7 months ago on Google β€’ 6 reviews
    Very disappointed.. they charged 1600 rs from Chennai to TVM ...and bus was so unclean ,very bad smell ...no comfortable... Please don't choose this for journey..

  • 1/5 Johnson D. 7 months ago on Google β€’ 6 reviews
    Very worst and RUDE person in Chennai Booking office.. they behave like government staff.. Never ever seen such a WORST STAFFS

  • 1/5 Santosh N. 11 months ago on Google β€’ 5 reviews
    Pathetic travels, very arrogant. Used their services in May. Horrible experience. No courtesy, no customer centric approach. Poor dirty blankets, unclean berth, poor AC. Totally worth and waste travels. Don’t use them for your own safety πŸ™πŸ½

  • 1/5 Rakesh S. 1 year ago on Google
    Pathetic service never expected this kind of service from Orange travels they cancel the bus as there was no passengers from Coimbatore to Bangalore wait and for 4 hours into there is no other bus service also they are telling the bus is on the way on the way from past half an hour didn't expect this kind of service from Orange travels

  • 1/5 Shankar G. 1 year ago on Google
    Very worst customer care service acknowledged people irresponsible people.. very very bad..😑😑

  • 1/5 Manivel P G. 1 year ago on Google
    Worst bus ever i travelled.... Please do not choose orange by its brand. Pls travel in govt bus is much better than orange. Horrible driving, always driving on wrong route (right side). Poor quality bus.

  • 1/5 THAMARAI SELVI P. 1 year ago on Google
    Very worst customer service I'm booking 4 ticket they will not pick properly and they will not waiting for passanger. diver very rude talking finally I miss the bus. Very worst late night I'm waiting at perungalathur Street.

  • 4/5 Monish M. 3 years ago on Google
    Best responce received

  • 1/5 syam 1 year ago on Google
    Zero stars..Pathetic service. Traveled on Thrissur to chennai service dated 6 Feb . Driver is allowing unauthorized entries ( without ticket ) to bus and resulted in theft of my belongings from bus. Same has been reported to driver but he replied In a abusive way. There is no functional surveillance camera available in bus.coplaint raised to orange travels contact but poor response from them for serious safety concern

  • 1/5 Abdul Haseeb P A. 1 year ago on Google
    We chose a service from Chennai to kumily. But they cheated us with a worst bus. They promised that they provide Bharath Benz, but they provide one older worst condition bus…

  • 1/5 Varun k. 1 year ago on Google
    If I had a chance of putting 0 I would do that . Pathetic service.. they dropped us in highway out of nowhere and asked us to take a pick up bus .. bus is not clean .. always late .. don’t waste your money. It’s absolutely pathetic

  • 1/5 Janakar R. 1 year ago on Google
    My money was totally loss .bad and wrost experience, staffs are not good behaviour sivakasi to chennai trip bus 2025 . Don't book orange travels .

  • 1/5 mr. A. 1 year ago on Google
    The travels agent telling wrong address and not proper address. and i miss bus from Chennai to Hyderabad and i am in stress because no refunds no money will back. I will give you advice to not go travel or vacation on this site or app stay alert from this type of fake website.

  • 4/5 Sathyan D. 2 years ago on Google
    Good service

  • 5/5 H MOHAMMED F. 2 years ago on Google
    Ok

  • 1/5 ramya k. 4 years ago on Google
    Very very very worst travels in my experience , while booking they shown as a bustop , while dropping they dropped me in byepass , they wont consided girl or boy , they leaving me alone in byepass .

  • 5/5 bharathi K. 6 years ago on Google
    One of the best Travels. Pickup timing Will be exactly informed by them while booking. Drop might get delay. You can select this. You will feel comfortable

  • 1/5 Naveen 3. 4 years ago on Google
    The worst travels I have ever seen. Every time bus got delay by 3-4hours. For every hour we got a message that due to break failure bus is delayed by 30min. They will send the incorrect bus tracking link. Driver and customer care people will not answer to our calls. 3rd time I am facing this issue

  • 1/5 Minsara G. 4 years ago on Google
    My first ride with orange travel was very good may be because of their new bus launching. My other rides (3 times) were very terrible and also nothing provided except bedsheet for that highest price. Don't go for it.

  • 4/5 Sabari G. 2 years ago on Google
    Good service

  • 1/5 The Law Office TLO F. 10 months ago on Google β€’ 1 review
    @orangetravels such a bad trip, even after requesting the whole night not switching on the AC, it's like a hot chamber. #Bad_bus_service #not_use_orange_travel #wastage_of_money_travel_with_orange_travel Driver will switch off the AC to save the fuel and you have to suffer for his corruption. #dont_use_such_bus_service the quality of bas also not good.
    1 person found this review helpful πŸ‘

  • 1/5 Humaira T. 6 months ago on Google β€’ 2 reviews
    Very bad experience don’t waste ur valuable money .


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