3/5 Kristof 2 years ago on Google
The
hotel
itself
is
a
wonderful
place.
The
rooms
are
great
and
spacious.
Valet
parking
is
an
excellent
way
of
getting
your
luggage
in
the
hotel.
The
breakfast
was
excellent.
The
staff
responsible
for
breakfast
was
excellent.
However
...
Dinner
on
Saturday
night
was
chicken
according
to
the
kitchen
staff
but
we
doubted
that
and
our
table
made
guesses
from
pheasant
to
duck
to
rabbit.
The
sizes
of
the
cuts
didn't
correspond
to
chicken
and
the
taste
and
texture
didn't
either.
After
finding
some
buckshot
in
the
"chicken"
and
asking
the
staff
exactly
how
"free-roaming"
these
chickens
were,
the
staff
still
maintained
that
it
was
chicken.
They
day
after,
we
were
informed
that
it
was,
in
fact,
pheasant.
The
staff
at
reception
never
replied
to
our
e-mails.
After
calling
and
making
a
reservation
for
a
deluxe
room
in
the
new
building,
we
arrived
to
find
we
had
been
placed
in
a
luxury
suite
that
had
been
reviewed
before
as
"extremely
noisy"
(room
11).
Amends
were
made
and
everything
was
fine
until
check-out
when
it
seemed
impossible
to
get
a
properly
detailed
invoice.
Instead
there
were
"manual"
entries
for
each
night.
Invoice
was
otherwise
correct.
Instead
of
having
a
small
map
available
of
where
the
valet
parked
our
car,
there
was
some
pointing
and
language
barrier
problem.
In
the
end,
we
found
the
parking
but
we
didn't
know
where
the
car
was
parked
because
they
could
not
tell
us
so
we
spent
another
10
minutes
walking
through
the
parking
structure
with
our
luggage.
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