Appartements sales, machines à café qui ne fonctionnent pas, plaque céramique cassée en arrivant, canapés usés et taches suspectes... On n'appelle pas cela des appartements de tourisme. Bref, no comment et je ne renouvellerai pas ni ne conseillerai ces "hébergements".

Terrible experience. We rented three apartments and: - only one of those had warm water - one did not have heating (a big issue in Winter) - one of us was bitten by BED BUGS! - two beds were broken and a ‘repair’ attempt by the owner was a joke - attempts to contact the owners for two of the weekend days failed, we were ignored - the owners are basically unable to communicate in english Not worth the money, not recommending to anyone

Sure

Pour avoir passé le week-end du 13 au 15 août 2022, J'ai été déçu de voir que les images ne correspondent en rien au lieu, de l'anarque, je me demande si le proprio du coin passe jeter un coup d'œil de temps en temps, aucune ventilation dans les pièces, une télé qui ne fonctionne pas, un fauteuil dégradé,,les chaises de la table manger sont vieux ,le parquet on en parle même pas pufff et un lieu difficile d'accès, il faut garer sa voiture à des centaines de mètres, pour accéder à l'endroit, il y'avait l'odeur de cigarette partout. Le seul point positif c'est que les pièces sont grandes, et surtout la ville qui nous a donné l'envie de rester, sinon à peine arrivée, on a eu l'envie de rentrer chez nous. Des travaux de construction de route se font proche du lieu donc la galère pour garer. Je vous déconseille ce lieu.

De locatie is top, vooral voor een bezoek aan de kerstmarkt. De appartementen zijn ruim maar smerig. De vloer is vies en het interieur heeft zijn beste tijd gehad. Ook hangt er een onhygienische droge stoflucht. Mijn zoontje en ik hebben waren veel aan het hoesten en niezen zodra we binnen waren.

While the location was good, central with important hotspots within reach only minutes by foot, the apartments and the quality of them was not overwhelming in retrospective. In general, things worked the way they are intended, with the exception of hot water in certain apartments. Unfortunately it was not possible to fix this situation within the time of the stay, with no reaction by contact persons within the time of the stay. Proper cleaning after each guests stay and certain reachability in case of issues (not 24/7 but at least sometime within a 24h window) would definitely do good for this service.

Hot water in the shower and general heating was broken. Would only recommend if you like icebaths. Still very central location and well furnished in the living area and kitchen for gathering of larger groups.

Could be nice and comfortable but no heating and no warm water in the middle of November killed it. Owners could not be reached for the entirety of our stay to fix it.

There was no warm water in the apartment. Contact with the property staff was really bad and ppace was pretty dirty plus bed was broken.

(Translated by Google) due to the strike we were unable to stay. the structure never answered us, did not give any exchange or refund options, we wrote emails, messages and calls but no response. bad customer service. (Original) a causa dello sciopero non siamo potuti soggiornare. la struttura non ci ha mai risposto, non ha dato nessuna opzione di cambio o rimborso, abbiamo scritto email, messaggi e chiamate però nessuna risposta. servizio clienti pessimo.

(Translated by Google) Hello, 1 word: Flee! I accidentally left personal belongings in the apartment during my stay in Liège 1 month ago. Since then, despite numerous contacts with SmartFlats customer service, and many offers to pick them up, no arrangement has been found. An after-sales service that clearly leaves something to be desired: They even ignore my messages on whatsapp!! I can now say goodbye to things that were close to my heart... Cordially, Gurvan CADIOU (Original) Bonjour, 1 seul mot : Fuyez ! J'ai malencontreusement laissé des affaires personnelles dans l'appartement lors de mon séjour à LIège il y a 1 mois. Depuis, malgré de nombreux contacts avec le service client SmartFlats, et moultes propositions pour venir les récupérer, aucun arrangement n'a pu être trouvé. Un SAV qui laisse clairement à désirer : Ces derniers ignorent même mes messages sur whatsapp !! Je peux désormais dire adieu à des affaires qui me tenaient à coeur ... Cordialement, Gurvan CADIOU

The apartment was in a very bad state. You could tell it was not cleaned for months. Also, a lot of the advertised properties was not in place. To give a brief summary: - the sink in the kitchen is upside down in its frame and there is no faucet; - the sink in the bathroom is jammed and impossible to use; - the toilet is broken, you can't flush it; - the beds are not in place and the mattresses are scattered around the room - the shower is very dirty; and - there is no television in the living room, where this was advertised. You can see this in the attached pictures.

A bit of difficult in the communication about facilities. When we arrive, we find a flat that first appears to be ok. But wen we check further, we find out that a lot is wrong. The toilet has no flush-mekanism and the sink drain was completely clogged. The kitchen sink has no water installs at all. In one room the bed looks good with clean linen. But when I sit down I fell to the floor, because there was no rib-bottom in the frame.