Tom&Co Seraing image

Tom&Co Seraing

Pet store Pet supply store Aquarium shop Feed store Pet adoption service

😠 Salespeople who do not know their work in order to correctly guide customers. Very haughty and unpleasant which dismisses the customer as... unacceptable because politeness is the first essential thing. I live 200m away but I go to Jemeppe where they are wonderful People often mention pour, good,


Address

Rue Chapuis 92, 4100 Seraing, Belgium

Website

www.tomandco.com

Contact

+32 4 337 77 31

Rating on Google Maps

4.10 (525 reviews)

Open on Google Maps

Working Hours

  • Thursday: 9 am to 6 pm
  • Friday: 9 am to 6 pm
  • Saturday: 9 am to 6 pm
  • Sunday: Closed
  • Monday: 9 am to 6 pm
  • Tuesday: 9 am to 6 pm
  • Wednesday: 9 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: pour (9) good (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 marc C. 6 months ago on Google • 19 reviews
    Salespeople who do not know their work in order to correctly guide customers. Very haughty and unpleasant which dismisses the customer as... unacceptable because politeness is the first essential thing. I live 200m away but I go to Jemeppe where they are wonderful
    1 person found this review helpful 👍

  • 5/5 fabrice b. 3 years ago on Google • 121 reviews
    New visits twice this month of September 2020 and always for exotic fish, dedicated staff who know what they are talking about. This department is very well maintained and very reasonable prices, I will come back again. New visit today for the aquarium department: reception, skills in explaining plants, pharmacy, food and certainly fish are current in this establishment. And compared to other stores of the brand, cleanliness and neatness of the aquariums and shelves. Well done Miss, keep it up, I will come back and others will certainly follow. Very nice little shop, the prices for aquariums seemed fair to me. Ideal small selection of fish and plants to start a small aquarium. Small parking lot and nice welcome.

  • 5/5 galadriel g. 3 months ago on Google • 56 reviews New
    Charming staff and great selection of products

  • 4/5 rppbelgique chasseur de f. 3 months ago on Google • 45 reviews New
    Small but complete we find everything there for our 2 or 4 legged friends as well as fish rodents etc even for NAC... Food and accessories have their place in the shelves

  • 2/5 Pat 6 months ago on Google • 30 reviews
    1/4 hour before closing, you cannot buy a fish. In my opinion they catch it with a fishing rod...

  • 5/5 Raphael 3 months ago on Google • 24 reviews New
    Super professional Pleasant saleswoman and good advice.

  • 4/5 Zelie D. 7 months ago on Google • 18 reviews
    Never disappointed with this store for all the years it has existed, I have always found my happiness there

  • 5/5 GALEA 2 years ago on Google • 15 reviews
    Nice people!

  • 5/5 Pol D. 7 months ago on Google • 6 reviews
    Correct, great staff, attentive, good products

  • 5/5 annette l. 11 months ago on Google
    C'est dommage bien souvent ils manque pro plans pour gros chiens au saumon. Et pour mes chihuahuas je n'ai pas trouvé pro plans saumons. J'ai du prendre au poulet

  • 3/5 Frédéric F. 1 year ago on Google
    Bon magasin avec tout ce qu'il faut pour tous les animaux.....

  • 5/5 Florian D. 9 months ago on Google
    Très bien reçu et bien achalandé.

  • 4/5 nelly c. 9 months ago on Google
    Personnels disponible Beau choix de produits

  • 4/5 Patricia Van de W. 10 months ago on Google
    On y trouve pratiquement tout ce qu'on veut pour toutes sortes d'animaux. On peut y entrer avec son animal. Certains prix sont un peu plus élevés

  • 4/5 Marine R. 1 year ago on Google
    (Translated by Google) Store very good for animals even if it remains more or less expensive on certain products (Original) Magasin très bien pour les animaux même si il reste plus ou moins cher sur certain produits

  • 4/5 pastekbe 1 year ago on Google
    (Translated by Google) Nice store, staff. Parking not always easy (Original) Chouette magasin, personnel. Parking pas toujours facile

  • 3/5 andre L. 1 year ago on Google
    (Translated by Google) The employees do not all have a good knowledge for example we asked if he had food for ferrets we were directed to the department for rodents when it is carnivores ???? (Original) Les employés n'ont pas tous une bonne connaissance par exemple nous avons demandé si il avait de la nourriture pour furets on nous a dirigé dans le rayon pour rongeurs alors que c'est des carnivores ????

  • 5/5 rudy w. 1 year ago on Google
    (Translated by Google) Always attentive to customers, good advice and a super friendly team.... Thank you (Original) Toujours a l'écoute des clients , bon conseils et une équipe super sympathique.... Merci a vous

  • 4/5 JB Y. 1 year ago on Google
    (Translated by Google) Very nice store and good team. Store a bit small 👍 (Original) Très chouette magasin et bonne équipe. Magasin un peu petit 👍

  • 5/5 Rene B. 1 year ago on Google
    (Translated by Google) Absolute competence .... The new regulations in force in Wallonia will cause great harm to all pet shops ....... otherwise nothing to reproach (Original) Compétence absolue ....La nouvelle réglementation en vigueur wallonne portera grand préjudice à l'ensemble des magasins animalerie.......sinon rien à reprocher

  • 1/5 Alain S. 1 year ago on Google
    (Translated by Google) Three saleswomen at the first cash register chatting with a customer about a harness, I pass and position myself to pass on my purchases. The saleswoman who seems to be the manager looks at me and politely asks me if I was before or after the customer. I answer him afterwards and to pull the rug out from under him I tell him "you know, you have a second box and there are three of you". She answers me surprised "oh yes" and surprised by my remark, registers my purchases. For the record, this brand rounded up to the next penny even if you pay like me with a credit card. It was my last visit. (Original) Trois vendeuses à la première caisse enregistreuse qui papotent avec une cliente à propos d'un harnais, je passe et me positionne pour faire passer mes achats. La vendeuse qui semble être la responsable me regarde et me demande poliment si j'étais avant ou après la cliente. Je lui répond après et pour lui couper l'herbe sous le pied je lui dit "vous savez, vous avez une deuxième caisse et vous êtes trois ". Elle me répond étonnée "oh oui " et surprise par ma remarque , enregistre mes achats. Pour la petite histoire, cette enseigne arrondi au centime supérieure même si on paye comme moi avec une carte bancaire. C'était ma dernière visite.

  • 3/5 eric h. 4 years ago on Google
    Correct

  • 3/5 alain f. 3 years ago on Google • 5 reviews
    Correct


Call +32 4 337 77 31 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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