Radisson Liège City Centre image

Radisson Liège City Centre

Hotel

😠 We got scammed. The hotel was overbooked, despite us having a prior reservation and paid ahead of time. We've been made to wait until almost midnight before a good soul working there drove us to a dirty Park Inn room at the outskirts of town (at his own expense, hotel didin't ever cover it). Throu... People often mention hotel, room, staff, good, city,


Address

Rue des Bons Enfants 12, 4000 Liège, Belgium

Website

www.radissonhotels.com

Contact

+32 4 230 40 50

Rating on Google Maps

4.30 (216 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: hotel (17) room (16) staff (9) good (7) city (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Nico N. 1 year ago on Google
    We got scammed. The hotel was overbooked, despite us having a prior reservation and paid ahead of time. We've been made to wait until almost midnight before a good soul working there drove us to a dirty Park Inn room at the outskirts of town (at his own expense, hotel didin't ever cover it). Throught the whole process the staff was super apologetic and ensured us a dozen of times that any extra costs and differences will be refunded. 2 months, 3 phone calls and 5 emails later we keep getting ghosted or told "we'll deal with it next week for sure". We had to pay for the taxi back to the city, we only had access to our room for 9 hours, we lost half a day of our trip waiting in a lobby and we've been scammed out of nearly a 100 bucks. The management here is out to scam you.
    3 people found this review helpful 👍

  • 2/5 Naveen K. 1 year ago on Google
    This place knows how to spoil your vacation. No hot water supply when you need it. And rude staff. Don’t expect a typical Radisson experience.
    2 people found this review helpful 👍

  • 2/5 Hans L. 1 year ago on Google
    Improvement needed. No replacement of coffee-pods or kleenex in room. Room cleaning very late -after 1600 in afternoon. Hotel offers a glass of bubbles if you post a pic on Instagram - but when you do that > there is no bubbles in the bar when you ask for it. But when other customers ask for bubbles - suddenly a bottle appears. Check in - improvement needed. They dont know how to charge a room that has been booked with points and cash. And the welcome ….. ”You are too early” when arriving at 1400 - while Radisson Rewards members can check in early if the room is ready. I guess this is all flaws of a new hotel. I hope. But room was nice. Upgraded to a superior room with kitchenette.
    1 person found this review helpful 👍

  • 1/5 Christian F. 9 months ago on Google
    This hotel gave me a really bad experience. I made a booking in November. The booking was confirmed shortly afterwards. Two months later (in January), the hotel writes that I have to cancel the booking due to a system error. Without offering me an alternative, apologising or anything else. I then complained to the hotel accordingly - and did not even receive any feedback! This shows what incompetent staff with 0 respect work there. The booking was also for the Formula 1 race. Today it is not possible to find a comparable room for the same price within a radius of 40 km (!!!!). What a mess.
    1 person found this review helpful 👍

  • 5/5 Wieslaw G. 5 months ago on Google
    Very good location, friendly staff, professional service.

  • 5/5 thenext 1. 6 months ago on Google
    Very clean and good Hotel, close the liege city center. My experience was for a worktrip and everything went smoothly and easy from booking till checkout. The breakfast buffet was nice with many choices.

  • 5/5 Plamen H. 8 months ago on Google
    Nice, fresh and quiet hotel, 5 min walk from the city centre. Right next to the city bus stop. I'm also impressed from the collaborative staff.

  • 5/5 John Paul P. 9 months ago on Google
    The Staff are amazing. They make you feel like home.

  • 4/5 Ivy M. 9 months ago on Google
    City trip fun. Historics and nice coffee spots

  • 4/5 Luigi 11 months ago on Google
    Good location. OK breakfast. Access to gym. Rooms nice feel. Short stroll to city centre

  • 1/5 Caylor E. 11 months ago on Google
    On November 25, I booked a room directly on Radisson Liege City Centre's website for a trip this summer. Now, over 5 months later, the hotel just cancelled my reservation with no reasoning nor justification, leaving me scrambling to find a hotel at a significantly higher rate just weeks before our trip. Do not book a room at this hotel unless you want to risk having your room cancelled for no reason.

  • 3/5 Mateusz J. 11 months ago on Google
    Somebody forgot to put any wardrobe to the room, but the standard is good. Tasty breakfast and very helpful staff. No parking at the facility - guests can leave their cars at the remote Place Lambert parking - which is awful for longer vehicles (narrow alleys, high kerbs, sharp curves, where long cars can stuck). With this price for room, paying additionally for such poor parking option is ridiculous.

  • 5/5 Konstantin M. 1 year ago on Google
    good hotel with good location. friendly staff, parking is nearby with discount from hotel

  • 5/5 Jyri S. 1 year ago on Google
    Good hotel in good location. Small parking place in the near 20€/24h

  • 5/5 Pavel K. 1 year ago on Google
    My stay at this hotel was perfect. The staff was always friendly and supportive. I am especially grateful to Albana, who was very helpful. Thank you.

  • 3/5 Matteo C. 1 year ago on Google
    Clean rooms, great staff. Poor sleep quality, no one in our group could sleep well because of small square pillows and synthetic bed sheets.

  • 5/5 Maciek “Wuj Matt w p. 1 year ago on Google
    Good value for money hotel. Early check-in possible. Close to city centre as well as located just next to public transportation (bus & train) stops.

  • 3/5 Bogislav W. 1 year ago on Google
    Had a room with breakfast. There was no juice, and upon request they served juice in bottles that was spoiled and over its best before date. Uncool.

  • 4/5 Fafa 1 year ago on Google
    Newly built hotel. Beware the earliest check in time is 3pm and they reinforce it heavily. This has never happened to me anywhere in the world. You show up early on a not so busy day? Sure, c’mon in! Or, we’ll already put your luggage in your room when you come back. Nada. Concerning the new build of the hotel, it looks like the pictures, but of course it’s all build from the cheapest AliExpress materials. The bathroom appliances in our room were already falling apart.


Call +32 4 230 40 50 Open on Google Maps

Trends



Last updated:

Similar places



Similar Hotels nearby

Amon Nanesse image
1
Amon Nanesse
Restaurant
👍👍 Edgar Allan Poe Furniture Style ... Simulacrum Horror in Food Paradise !
4.20 (3.1K reviews)
Van Der Valk Sélys Liège image
2
Van Der Valk Sélys Liège
Hotel
Upmarket hotel in a medieval mansion with terrace dining & a bar, plus an indoor pool & a spa.
4.20 (2.3K reviews)
Van Der Valk Hotel Liège Congres image
3
Van Der Valk Hotel Liège Congres
Hotel
Refined hotel offering 3 restaurants & a cocktail bar, plus an indoor pool, a spa & river views.
$84/night
4.20 (2.3K reviews)
Pentahotel Liège image
4
Pentahotel Liège
Hotel
Fashionable hotel with a cosmopolitan vibe & sleek rooms, plus a hip restaurant with a 24/7 bar.
$64/night
4.30 (1.4K reviews)
Hotel De La Couronne image
5
Hotel De La Couronne
Hotel
Warm rooms in a polished hotel with a sleek bar & lounge, plus a covered patio with seating.
$81/night
4.20 (908 reviews)
Last updated:
()