4/5 Gijs van S. 5 months ago on Google
Al
Jazeerah
Signature
Bali
is
a
sprawling
Middle
Eastern
restaurant
nestled
in
the
heart
of
Seminyak,
Bali.
With
its
impressive
ambiance,
extensive
menu,
and
promise
of
authentic
flavors,
it
has
garnered
a
reputation
as
a
must-visit
destination
for
discerning
diners.
However,
a
recent
dining
experience
revealed
a
few
shortcomings
in
the
service
department
that
detracted
from
the
overall
experience. Upon
arrival,
I
was
immediately
impressed
with
its
sheer
size
and
grandeur.
The
restaurant
boasts
a
spacious
dining
area
adorned
with
intricate
Middle
Eastern
décor,
creating
an
atmosphere
of
elegance
and
warmth.
Ample
parking
ensures
a
hassle-free
arrival,
and
the
efficient
front
desk
staff
sets
a
welcoming
tone.
Unfortunately,
our
initial
enthusiasm
was
dampened
upon
being
seated
next
to
a
fountain.
Water
droplets
from
the
fountain
kept
landing
on
our
table,
creating
an
unpleasant
and
unhygienic
experience.
We
politely
requested
a
different
table,
and
while
the
staff
was
apologetic,
we
directly
got
an
alternative
seating
arrangement.
The
service
hiccups
continued
with
the
dessert
course.
Within
minutes
of
placing
our
order,
our
desserts
arrived
at
the
table.
This
seemed
odd,
considering
our
main
course
had
not
yet
been
served.
Upon
inquiring
about
this,
a
waiter
told us
he
will
check
on
our
main
course.
However,
the
timing
was
clearly
off,
as
we
were
left
with
our
desserts
on
the
table
while
waiting
for
our
main
course. Our
main
course
finally
arrived
approximately
15
minutes
after
our
desserts.
To
our
dismay,
the
table
had
not
been
cleared,
and
we
were
left
to
eat
our
main
course
amidst
the
empty
plates
from
our
desserts.
This
oversight
was
a
significant
letdown,
especially
in
a
restaurant
of
this
caliber.
And
there
were
enough
waitresses
being
busy
around
us.
Despite
the
service
lapses,
it's
worth
noting
that
this
restaurant
excels
in
other
areas.
The
restaurant's
ambiance
is
indeed
impressive,
creating
a
captivating
dining
experience.
The
food
is
also
noteworthy,
with
authentic
Middle
Eastern
flavors
that
tantalize
the
taste
buds.
The
tea,
in
particular,
was
served
in
a
beautiful
pot,
adding
a
touch
of
elegance
to
the
meal. While
Al
Jazeerah
Signature
Bali
has
the
potential
to
be
an
exceptional
dining
destination,
the
service
shortcomings
highlighted
in
this
review
tarnish
the
overall
experience.
The
restaurant's
management
would
do
well
to
address
these
issues
to
ensure
that
the
service
matches
the
impressive
setting
and
delectable
cuisine.
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