Rossette Jewellery image

Rossette Jewellery

Jewelry store

😠 Went into the shop at one utama. Was greeted and attended to by a humble and soft spoken elderly lady. She did a good job explaining to me the different sets they have. I arrived at the cashier counter and saw a birth stone chart. With stones on it. As I was reading and looking at the stones beside... People often mention good, staff, shop, service,


Address

F102C First Floor, 1 Utama Shopping Centre,, Lebuh Bandar Utama,, Bandar Utama, 47800 Bandar Utama City Centre, Selangor, Malaysia

Website

www.rossetteoutlet.com

Contact

+60 3-7611 4614

Rating on Google Maps

4.60 (18 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 10 am to 10 pm
  • Thursday: 10 am to 10 pm
  • Friday: 10 am to 10:30 pm
  • Saturday: 10 am to 10:30 pm
  • Sunday: 10 am to 10 pm
  • Monday: 10 am to 10 pm
  • Tuesday: (Nuzul Al-Quran), 10 am to 10 pm, Hours might differ

Featured Reviews


Frequently mentioned in reviews: good (7) staff (6) shop (6) service (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Sepet K. 1 year ago on Google • 18 reviews
    I came here and bought a hand brace, the staff name corsena is very nice and friendly, she from philippine woman. tq treat well ;)

  • 5/5 Terrance L. 3 years ago on Google
    很喜欢你们的店面设计风格,高档中的低调。5星的服务态度,员工都很有耐心的服务我将近2小时。最后我买了一个首饰给女朋友当作提前的圣诞礼物,她很喜欢!!!
    1 person found this review helpful 👍

  • 5/5 Mai M. 5 months ago on Google • 7 reviews
    Corsenna was the best sales assistant! Super helpful for my fiance and i to find our rings :)

  • 5/5 YVONNE CHOI CHEE S. 11 months ago on Google • 6 reviews
    Such a excellent purchase experience at this Jewellery shop! Their inhouse design was so unique and won't cause me allergic. Also, the SA good in product knowledge and confident to advice when I'm totally have no idea on the mix & match things! Highly recommended~

  • 5/5 Lai Peng N. 3 years ago on Google • 5 reviews
    The staff has a very good customer service and he is explaining very well to me. He even recommended what I should buy and why. Excellent customer service. I will recommend more people to come

  • 5/5 Mok C. 3 years ago on Google • 3 reviews
    Very good service

  • 1/5 liru0315 11 months ago on Google • 3 reviews
    Product quality 0/10 Excellent customer service but it can't save the poor quality of the product. 1 day after wearing the product then it got broken, came back for an exchange since it was a manufacturing defect. Within 1 month, the exchange one broke again. The product wasn't even worn on a daily basis and was taking with extremely good care since it has broken before. Came back again, was informed that no refund or exchange can be done due to 2 weeks policy issue, they can just try to fix the broken part.

  • 5/5 jenny t. 3 years ago on Google
    (Translated by Google) I really love the jewelry in this shop. Friendly staff, great quality🥰 (Original) 超爱这家店的首饰。员工友善,品质棒棒哒🥰

  • 5/5 Kent S. 3 years ago on Google
    (Translated by Google) The waiter is very good (Original) 服务员态度很好

  • 5/5 akmal zaki s. 3 years ago on Google
    (Translated by Google) Salesgirl is friendly and very helpful. I went to the store to buy a present for my wife's birthday. Not sure what to buy, luckily the salesgirl is very patient and kind. Will come back when I want to buy another gift! (Original) Salesgirl peramah dan sangat membantu. Saya ke kedai ingin membeli hadiah untuk birthday isteri. Tak pasti apa yang nak dibeli, nasib baik salesgirl sangat penyabar dan baik. Akan kembali bila nak beli hadiah lagi !

  • 5/5 Alston C. 3 years ago on Google
    Will come back. Good explaination how important jewelry is

  • 5/5 Guan J. 6 years ago on Google
    Nice and Affordable Jewelry

  • 1/5 Vimalan S. 4 years ago on Google • 1 review
    Went into the shop at one utama. Was greeted and attended to by a humble and soft spoken elderly lady. She did a good job explaining to me the different sets they have. I arrived at the cashier counter and saw a birth stone chart. With stones on it. As I was reading and looking at the stones beside each month, the girl behind the counter, a young "ah lian" looking girl with a pink top and a brown skirt rudely pulled the chart and hid it behind the counter. The look on her face was as if I were to steal that cheap price of plastic with crystals on it. I didn't bother maybe because she wanted to do something with it. But as soon as I moved to the display section beside, she put it back to normal and gave me a disgusting look. Just kept my cool and kept looking. Then I heard her giggling and talking to her friend which was inside a closet just beside the counter. Disgusting attitude by your staff. Looking down at people and judging them. FYI. I wanted to spent quite a lot of money in your shop since I did actually find something nice and expensive among the pile of silver for my wife, but sadly her attitude made me so irritated I decided to never ever go to your shop again nor recommend it to any of my acquaintances. Keeping a staff like that Is gonna make you regret soon. Never judge a book by its cover. Let it be an expensive lesson to an idle shop.
    3 people found this review helpful 👍

  • 5/5 terra s. 8 months ago on Google • 2 reviews
    Ohh my.. Thanks my dear YURI.. Im so happy for your service... U treat me nicely.. Love u.. I got my custom own ring... Good quality.. I happy for that... Thanks ROSSETTE...❤️ One utama...
    1 person found this review helpful 👍

  • 5/5 張曉涵 3 years ago on Google • 1 review
    I am not a girl who likes to wear jewelry. But I was completely attracted by this store! It inspires me to want to go in~ The decoration is elegant and the staff are very friendly~ The point is...I actually spent money here! ! (It’s been a long time since I bought a necklace!) I highly recommend the jewelry here. The design is simple yet elegant.. When in doubt, The salesperson will also give sincere suggestions (Unlike most store employees who will call you all-inclusive >"<) Even if you pay for it out of your own pocket, take it with you! **Boys who don’t know what to buy for Christmas~ I really think this store is really good! Believe in professionalism! I believe in girls’ judgment~~ I am very satisfied with the jewelry I bought** I hope my husband can read this review~😄

  • 5/5 yii x. 4 months ago on Google • 1 review
    Great customer service. Satisfied with my purchase👍🏿👍🏿


Call +60 3-7611 4614 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Service options
    • ✓️ In-store shopping
  • From the business
    • ✓️ Identifies as women-owned

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