Croma - Panjagutta

Electronics store Appliance store Computer accessories store Refrigerator store

One of the Most Reviewed Electronics stores in Hyderabad


Address

No 6/3/664, GF, Prestige Towers, NH 65 Punjagutta Rd, Somajiguda, Punjagutta, Hyderabad, Telangana 500082, India

Website

store.croma.com

Contact

+91 91608 50202

Rating on Google Maps

4.10 (5.5K reviews)

Open on Google Maps

Working Hours

  • Thursday: 11 am to 9 pm
  • Friday: 11 am to 9 pm
  • Saturday: 11 am to 9 pm
  • Sunday: 11 am to 9 pm
  • Monday: 11 am to 9 pm
  • Tuesday: 11 am to 9 pm
  • Wednesday: 11 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: store (18) service (10) good (9) purchased (8) staff (7) experience (7) laptop (7) price (6) product (6) purchase (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Lat R. 1 year ago on Google • 142 reviews
    Went there to buy 65” Led TV and after all the dilemma purchased a Samsung TV. They have all the home appliances and kitchen appliances in this store. I feel that they should offer one day delivery to customers as waiting for 2 days isn’t acceptable as most of the retailers offer one or same day delivery. The people are friendly here and they explain about anything you ask. Good store. 🙂
    3 people found this review helpful 👍

  • 5/5 CA Panav K. 1 year ago on Google
    A one stop for all of your electronic gadgets. Extremely good variety of options. Good interaction with the sales representative.
    3 people found this review helpful 👍

  • 5/5 Mohammad H. 2 years ago on Google
    Located opposite to NIMS bus stand and near to irrum manzil metro station.one can stop and shop everything from a to z electronics at a decent price as (compared to other stores).Chroma brand electronics are also at a great price (try chroma brand once).And the staff is very polite and co operative.
    3 people found this review helpful 👍

  • 5/5 Mohd A. 11 months ago on Google • 299 reviews
    Best Electronic Store at City , Discount offers available, Ground floor available Tvs Washing machine Cooler Fridges Acs Vacuum cleaner Gadgets Power Bank Hard-disk Headphones Nekband Microwave Water purifier Kitchen products
    1 person found this review helpful 👍

  • 1/5 tamizuddin m. 1 year ago on Google
    After sale service very poor; visit by croma technician from punjagutta store hyderabad to give demo for robotic vac cleaner not complied as promised; still waiting; cutomer care number not responding even after several attempts!
    1 person found this review helpful 👍

  • 5/5 Srikanth C. 4 months ago on Google • 193 reviews
    I bought a Macbook Air here in early Jan 2024. They patiently answered my questions over the phone, and Irfan also cut me a sweet deal at the store that I was very pleased about! Very good customer service and follow up.

  • 5/5 UBED S. 1 year ago on Google • 84 reviews
    One of the best store for electrics. But price changes daily. Customer service is good. ... ..... Check online price of product than buy...... Price little higher as compared to online

  • 4/5 Kedar N. 8 months ago on Google • 54 reviews
    I went this store to buy one boat airdopes. But what they are showing in online, those exact items not available in their store. So, I had to return back and purchased same kind from other store. The store was looking good, but not sure why less variety of product exist.

  • 5/5 kartheek b. 6 months ago on Google • 36 reviews
    Excellent Support staff. Good product knowledge. Ali Dell .

  • 3/5 Challagonda V. 4 months ago on Google • 28 reviews
    The experience I had was great as recently purchased a wifi router however there comes a twist as my experience turned to just average as router was not the one I required because the internet provider who I was connecting with updated recently to optic fibre earlier it was ethernet cable internet connection So, went back to the store and a representative was simply saying NO even without asking the purchase details if purchased recently or not and later informed the same and had a talk with the manager and still rejected So, the reason was just opened the seal to check the device if it works for me or not I was completely irritated as this information was not given at the time of purchase like what are the return policies even when I asked they said only you can return if not working 10 - 14 Importantly did not inform that it should not be opened, if they would have informed that it would not have come to this situation

  • 1/5 Anil K. 4 months ago on Google • 9 reviews
    Please take care of your come manager. He is behaving very rudely towards the customers. He is also not giving the proper information about gadgets. He is disrespectful to the customers and not giving the proper services to them. I hope the customers won't and don't go over Croma Panjagutta.

  • 1/5 Sky 1. 4 months ago on Google • 6 reviews
    i called like 5-6 times, no one responds properly, once they picked up, the executive said he'll call back in 15min but did not, i even put a request for call back, no response as well

  • 2/5 Siddharth C. 4 months ago on Google • 5 reviews
    When i visited the store, the sales guy showed me the product and was having chit chat with other salesmen instead of explaining. Worst showroom

  • 3/5 Gurinder M. 1 year ago on Google
    Big size, lots of choices, but staff have to be called whenever you have a query, select yourself and find someone for billing. Bought a tab yesterday, more than brand or variant I called for a staff. In store service can be improved.

  • 4/5 prasad g. 1 year ago on Google
    Staff only helpful if you are buying a tv or phone. Poor customer attention for other items. Wheel chair accessible. Ramp available. Big enough isles for mobility. Less range in other electrical items. Too crowded at the billing area.

  • 4/5 varun k. 7 months ago on Google
    Very nice store, I'm giving it a 4 because of the products availability, they get sold out quick

  • 1/5 Raghavendra K. 7 months ago on Google
    New brand phone not available. Also vehicle punctured from parking location.

  • 5/5 Naresh c. 1 year ago on Google
    It's was great service provided Faiyaz, Veera and team. Best place to buy digital gadget.

  • 5/5 chaitanya k. 1 year ago on Google
    Have been a customer for Croma for quite a few years now. Today bought a smart fitness band here at the store 🏬, what makes Croma special is customer service provided by the staff. I liked a model online and when visited the store though it was not in the display, staff had helped locate it from the store room and provide it. Prices are competitive, service is always a plus.

  • 5/5 Naveen K. 7 months ago on Google
    I made a first laptop purchase here. The staff was really helpful in choosing through different models. The whole purchasing experience was delightful.

  • 5/5 praveena p. 1 year ago on Google
    I really liked the attitude of the sales people. Seems like they had given training for sales (which is so good). They are polite and well mannered. Overall I liked the experience.

  • 1/5 mahaveer s. 1 year ago on Google
    Wast do not purchase from them,i have purchase one plus mobile they added A.c service without informing me.my worst experience, Reliance better than this they say offers and explain the offers and also which offer is better for us at that particular time, better to go Reliance degital banjarahills.

  • 1/5 Ganesh S. 1 year ago on Google
    No professional consultants . Prices and specifications different from their online Tata neu app to store. Stopped Tata neu rewards if you buy from their croma store as per their supervisor . Not happy this visit

  • 2/5 Taufiq K. 1 year ago on Google
    Salesman do not care about the customer they just want to sell their product. One of my worst experience was me and my frnd wanted to buy latops they only had display piece I asked them that i want to purchase 2 laptops they didn't give any discount even on Christmas and new year, I paid them advance they gave me bill in that bill they manipulated the amount of laptop..

  • 5/5 Prabhat Kumar P. 1 year ago on Google
    Awesome place for the electronics items, nice offers and combos. Latest models are available here. They have a free delivery system. All payment modes are available. Well mannered sales executives also having good knowledge about the products. Have a visit once. Thanks Croma (Tata Enterprise). Loved it.

  • 4/5 Pratap S. 1 year ago on Google
    We bought laptop from here,1000 price difference because of the bag, after all everything is good,all electronics product available at very reasonable price. placed near irrum manjil metro station.

  • 5/5 MOHD A. 4 months ago on Google • 1 review
    I have purchased Dell laptop here 3520 Ali gave us a good service and we felt very touchwood to meet him thank you so much to Ali and the croma team
    1 person found this review helpful 👍

  • 5/5 Venom e. 6 months ago on Google • 1 review
    I purchased a Dell laptop here Mr Ali Excellent service

  • 5/5 Raspal S. 7 months ago on Google • 1 review
    Junaid has been really prompt and helpful and made the decision process of buying TV and Washing machine easy for me. Also helped me in finding the right offers

  • 5/5 Bandari S. 4 months ago on Google • 2 reviews
    I purchased Dell laptop7320 here it was a good experience with Ali.....

  • 5/5 Gnan_deep L. 3 months ago on Google • 2 reviews New
    I purchased Dell laptop 3530 Ali has helped us he is a decent and well mannered person thanks Ali and croma


Call +91 91608 50202 Open on Google Maps

Amenities


  • Payments
    • ✓️ Cheques
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

Trends



Last updated:

Similar Refrigerator stores nearby

Last updated:
()