Hospital Dr. Nélio Mendonça image

Hospital Dr. Nélio Mendonça

Hospital

😠 It is inappropriate for so many people giving this hospital 5 star because Christiano Ronaldo was born here. A hospital is not a place for jokes. if their performance is not ok we must be able to give the right ratings so people know what to expect and hopefully the hospital administrators can impr... People often mention hospital, doctor, waiting, people, hours, room, born, good, time, wait,


Address

Av. Luís de Camões 6180, 9000-177 Funchal, Portugal

Contact

+351 291 705 600

Rating on Google Maps

3.80 (510 reviews)

Open on Google Maps

Working Hours

  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: (Good Friday), Open 24 hours, Hours might differ
  • Saturday: (Holy Saturday), Open 24 hours, Hours might differ

Featured Reviews


Frequently mentioned in reviews: hospital (19) doctor (17) waiting (14) people (12) hours (10) room (9) born (8) good (8) time (8) wait (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Maggie R. 1 year ago on Google
    It is inappropriate for so many people giving this hospital 5 star because Christiano Ronaldo was born here. A hospital is not a place for jokes. if their performance is not ok we must be able to give the right ratings so people know what to expect and hopefully the hospital administrators can improve. So this rating is pushed up to four stars for the wrong reasons. it is best to read the reviews. ... Unfortunately I don't have a very good review for this hospital. The urgent care has waiting time of over six hours, there are patients brought in in urgent need and are kept waiting and there doesn't seem to be a doctor in sight! A couple of months ago a family whose grandmother ended up being at this hospital was trying to move her out, they couldn't do this for days, not because she wasn't ready to leave, but because the doctor was not available to come and sign the release form! It is ok to have a relaxed attitude in many other businesses in Madeira, but not in a hospital where people's lives depend on it. often there is no doctor in sight! This is bad news!
    38 people found this review helpful 👍

  • 1/5 xxx 1. 2 months ago on Google • 4 reviews New
    endless hours of waiting, zero empathy from most doctors. The little good that is saved are some excellent professionals. There is no justification for the fruit salad that is the waiting room and corridors worthy of a third world country, people on the floor, bedridden in the corridors unable to rest, nurses constantly joking about and with patients taking everything lightly , nurses chatting and laughing near the rest rooms. Outdated and dirty facilities. There isn't even any soap to wash your hands. Too bad. Fewer camps, instead conditions for people. It is also urgent to provide conditions for health professionals, not justifying the arrogant attitude of many. Thanks to some excellent human beings out there. It is regrettable the little or no care regarding mental health, psychology with a long waiting time and a psychiatrist who is non-existent at night. A word of appreciation to Doctor Jorge Velosa, impeccable and empathetic.
    1 person found this review helpful 👍

  • 5/5 Omar N. 1 year ago on Google
    Witnessed Cristiano Ronaldo be born here. This hospital gives birth to goats. If you want your baby to become a goat then I suggest you take your wife here to give birth to the child.
    20 people found this review helpful 👍

  • 5/5 Caner A. 8 months ago on Google
    Cristiano Ronaldo dos Santos Aveiro what a great Hospital that let him born here, thank you very much!
    9 people found this review helpful 👍

  • 1/5 Gynts K. 2 years ago on Google
    My wife had a very bad experience giving birth there just now. If you don’t speak portuguese they will treat you so badly. Por exemplo: My wife tried to explain that the epidural isn’t working properly and they said the word “bs” in portuguese.They wouldn’t believe her. I had to wait for 17 h to get 45 minutes with her…
    8 people found this review helpful 👍

  • 5/5 Soad A. 8 months ago on Google
    Where the goat was born, honestly a good hospital excluding that.
    8 people found this review helpful 👍

  • 5/5 Jose Del R. 1 year ago on Google
    Was in the waiting room about 38 years ago and saw a baby goat running the halls
    7 people found this review helpful 👍

  • 5/5 Danae B. 2 years ago on Google
    We were sent here to get our pre travel home Covid 19 tests. Appointment was for 4pm. We turned up at 3.45pm and were registered and tested within 7 minutes! Staff all very helpful.
    4 people found this review helpful 👍

  • 1/5 NA 1 year ago on Google
    Understaffed emergency room where's no room to move it's almost out of a horror movie. There are people everywhere. Staff treat people like trash especially the elderly. Doctor and nurses seem to have graduated from from a third world country. More than an emergency room it seems like you go there to wait and die.
    4 people found this review helpful 👍

  • 5/5 Feodora k. 1 year ago on Google
    The best service in hospital They dont have the suitable doctor for my problem but they tried their best They gave me a prescription, and i did not need to pay, they said they just help, it’s fine They’re so patient, and asked me to wait while they’re trying to contact any doctor available
    3 people found this review helpful 👍

  • 1/5 Itz Z. 10 months ago on Google
    Stop giving good reviews cause ronaldo was born here
    3 people found this review helpful 👍

  • 5/5 SWARNIM A. 1 year ago on Google
    SIUUUUUUU! The Hospital where the GOAT was born its amazing! keep manufacturing more GOATS in the future.
    3 people found this review helpful 👍

  • 5/5 make- u. 11 months ago on Google
    Always helpfull and kind. I always get excellent service there.Thank you.
    2 people found this review helpful 👍

  • 1/5 Patricia K. 5 months ago on Google
    Worst experience ever in a hospital. We were waiting over 8h in the emergency room without any information given before we left due to exhaustion. Staff didn’t check symptoms on arrival properly and put us in the most long waiting group/category. Even though I went to the staff several times to inform that the condition of my partner visible worsens, people around us where called one by one but not us. The waiting area was full of people, especially old ones, without any treatment for hours. The digital waiting time for all categories changed quickly but when asked how much longer we have to wait no answer was given. When we informed the staff that we can’t wait any longer without any treatment they reacted very rude. After that day we are hoping to find a competent doctor on the island tomorrow.
    2 people found this review helpful 👍

  • 5/5 MOULAY A. 6 months ago on Google
    maggie rose you gave the place 1 star that's weird and all because your a messi fan does not mean you have to hate the place
    2 people found this review helpful 👍

  • 1/5 Susan G. 6 months ago on Google
    Terrible experience at this hospital today I can’t believe how my daughter was treated after a bike accident. Her very bad injury was ignored and not looked at for several hours. Only after I pleaded for pain killers and showed a photo of the injury she was then took to XRay and stitched up. I wanted to stay with her to take her to the toilet and get her water etc and I was told to get out each time even though other patients were allowed carers with them. Please as a visitor to this beautiful country go elsewhere if you have an accident. We were treated with utter contempt today and if I hadn’t made a fuss as she was bleeding through her bandages we would still have been in there several hours more. Very upsetting experience today go to a private clinic if you have insurance
    2 people found this review helpful 👍

  • 1/5 Brian K. 7 months ago on Google
    An absolute disgrace to the medical profession, I arrived there at 3.30 am on a Friday morning and was prepared to wait for whatever time necessary to see a doctor because I accidentally knocked a scab off a wound that was healing up that Thursday evening and it was stinging dreadful that I felt I had no choice but to get it seen to in case of septis setting in Well with one gentleman on front of me I waited only about 20 minutes and was not expecting to be called in so quickly by a lady doctor who asked me what happened while rushing on in a terrible hurry on front of me with me unable to keep up with her, When I got into the next room she turned round and shouted Liar to me and that I wouldn't go to an emergency A&E in my own country or any other country at 4am in the morning and that I was putting other people's lives at risk and while she was screaming at me I thought this can't be happening because 3 minutes is a long time not able to get a word in either way and I asked her was she a doctor and she said she was and I had to tell her she had no right to speak to me or anyone else in that unbelievable manner . With the sheer shock of what was happening I nearly took a heart attack and had to lie down for ten minutes with another doctor taking my blood pressure and clip on my finger but not coming back to me only to take it off without telling me anything.then the original doctor comes back to me and said to me did I want a prescription for the wound I said yes please and told her I had a valid reason to be here and then asked where was the pharmacy to be told there is none I couldn't get the antibiotics fast enough down me when my local pharmacy opened at 9am because of the excruciating pain at this stage. I don't ever write reviews and my belief is only write a good review if you are into writing reviews but this doctor does not deserve to have the taxpayers paying for her wages, she is a racist bully and I have worked all my life and Never been a burden in whatever state or country I lived in . I say racist and bully because if I was a government dignitary or other important person of this island I wouldn't have been treated like this and every other doctor and there were plenty of them there that morning did not want to get involved because of this lunatic Dr S Goncalves disgraceful behaviour
    2 people found this review helpful 👍

  • 5/5 Cris C. 1 year ago on Google
    Just a simple new bandage 8 days after surgery. I found helpful, nice, motivated professionals and happy people working in here
    1 person found this review helpful 👍

  • 1/5 Edmund R. 6 months ago on Google
    I was admitted to this hospital on October 11. After suffering a heart attack on a cruise to Canary Isles. The care and attention I received was incredible, I had a angiogram and two stents inserted, the after care was superb and I am certain they saved my life, Thanks to all the medical and nursing staff, Your's once again with thanks, Edmund Regan, Manchester. England
    1 person found this review helpful 👍

  • 5/5 Flaaj 1 year ago on Google
    Ronaldo was born here so great hospital very good
    1 person found this review helpful 👍

  • 1/5 Mar V. 9 months ago on Google
    What an awfull hospital, never felt like this before. I waited for 7 hours to get some help, but still no doctor could tell me when they would help me. A lot of patients that were being “helped” were screaming their lungs out from the pain. My dog wouldn’t even get this experience at the vet. After the 7 hours I went to the Hospital Particular da Madeira, had an amazing experience there. Was being helped directly by very nice staff unlike at this hospital. I’d be embarrassed to call myself a doctor or nurse here.

  • 5/5 Kasia S. 7 months ago on Google
    Absolutely great service at kids emergency unit!! Very quickly!! Thank you!

  • 1/5 Efartlol 7 months ago on Google
    Gave birth to the best player in the world. Behind messi🤫

  • 5/5 A Google U. 9 months ago on Google
    Ive never been here I just wanna give 5 stars

  • 1/5 Rafaela P. 6 months ago on Google
    Went to the emergency room. The receptionist was very kind but after I waited for 40 minutes I asked if someone could help, literally no one would talk to us. They were drinking coffee and laughing in the back room while I was in a medical emergency! So I left…

  • 1/5 abhisek l. 6 months ago on Google
    one of the worst hospitals out there waited for almost six hours just to wait for another two hours just for a nothing for good check up one of the worst hospital of i could give review in minus point i would give it -10 review

  • 1/5 Sam F. 7 months ago on Google
    I have gone trough all The options on the phone no one seems to answer. If there’s need of someone to work at the phone section, hit me up I am available 🙄

  • 1/5 Alexander R. 11 months ago on Google
    Terrible hospital with rude and unprofessional staff. Really do not recommend!!!!!

  • 4/5 Vera F. 4 months ago on Google
    I can understand negative reviews for this hospital. It took 5 hours for me to sit there waiting for my results. I gave up and went back to the hotel, tired and disappointed. Sorry for all the people there - an unbearable situation. But the help I got there was fantastic (before I was forced to wait for the test results) - the doctor was amazing, explained things for me, bloodtests and X-ray went quickly and smoothly. Today I called the hospital and they promised to send my results by e-mail, it's very nice and kind, I think. It's a lot of people waiting for help in ER, so I can imagine that the lab was busy. Have no solution for how you can make things go faster... So - doctors and personnel are very good, waiting time for results - not so much...

  • 2/5 Aleksandra V. 9 months ago on Google
    I had to go to the ambulance (urgencia) as I had an urgent gynecological issue. And the attitude to patients at gynecological department (4th floor) was the worst I’ve ever met: I was waiting for 30 minutes but doctors were just sitting and laughing and didn’t care that was there working day and they are on duty and obliged to give an URGENT medical assistance to people. That was humiliating! The name of the doctor who was dealing with me is FILIPA ABREU DOS SANTOS, she also works as a private gynecologists at HPA Saude in Funchal. I would not recommend to visit her: unprofessional and arrogant person. Absolute waste of time of mine to have her consultation and no help for my health.

  • 1/5 Ghaith A. 5 months ago on Google
    Transferred me 7 times on the phone to book a simple MRI scan. Eventually got disconnected after this malarkey. This is not serious. Half the phone personal didn't speak English and had to transfer me to their collegues who didn't understand what an MRI is. Embarrassing

  • 5/5 Martin N. 1 year ago on Google
    Administrative staff and clinicians alike are invariably kind, considerate, helpful and most professional in everything they do.

  • 5/5 Dremlix - Brawl S. 2 months ago on Google • 1 review New
    You all know who was born here 🇵🇹🐐
    3 people found this review helpful 👍

  • 5/5 maria r. 2 months ago on Google • 1 review New
    Good evening, my father is hospitalized on the 7th floor and they only give information to his daughter Alexandra de Jesus and the other 2 daughters have nothing to know, since Alexandra does not inform her sisters about the condition of her father Fernando Benedito dos Reis. The law says the family has to understand each other, but with these times, family reality is not like that. INJUSTICE IS FULL AND INFRINGES HUMAN DATA.
    1 person found this review helpful 👍

  • 5/5 Mónica C. 2 months ago on Google • 1 review New
    The whole family and I would like to thank the team of doctors, nurses and assistants on the 7th floor (East) of Hospital Dr. Nélio Mendonça for the care provided to my father. Keep up the excellent work. Well done 🙏🏻
    1 person found this review helpful 👍

  • 5/5 TR S. 2 months ago on Google • 1 review New
    Soooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo


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