It was good... There really are two good dentists for me, Dr. Frederico Menezes and Dr. Rita. However, lately they have had completely unjustified attitudes and no respect for the customer, from not respecting insurance companies' tables, to wanting a deposit to schedule root canal treatment. I am very unhappy and unhappy with the service. The doctor who performs root canals, which is not one of the ones I mentioned, does not, according to the clinic, do root canals without a microscope, which costs 130 euros in addition to the root canal, this on any tooth, which makes no sense. Furthermore, to restore it you have to see another doctor, and you have to pay separately. On this side, they will lose many customers. They have two good professionals for me, as I already mentioned, but they are providing terrible service and disrespect for the customer. It's called greed. I give two stars because at the moment the only good thing is the professionals I mentioned. For me. I would also like to add that currently it is not possible to choose the Dentist you want. It seems to me that they still intend to take more money from the customer. Recently, a relative of mine went to a Dr. At the clinic, unfortunately on my recommendation, as there were times when they worked reasonably well. However, now he was surprised by the issue that the Dr. does not treat teeth and was told after being seen, that there was repair but it would have to be with a colleague, I am sure that in other times the Dr would fix the tooth without any problems . Having to go to another Dentist at the clinic, the latter mentioned that there was nothing to do. It was about pulling out and putting in an implant. The interest in making money is interesting. If this had been necessary, the other doctor would have given this advice as his specialty. This just shows the lack of professionalism and the interest in trying to find problems to spend money. Furthermore, of course, after this the person in question did not accept, as it was not with this information that they made an appointment and they still charge €25 and this is because they have insurance. They should be ashamed. For me and everyone else, this clinic has already lost all possible credit.

On 02/23/2022, I attended an evaluation consultation for my 9-year-old daughter, where we were attended to promptly by the team present, however, one of the factors that led to my low rating was the reason they did not provide the evaluation budget in an appropriate manner. need, that is, the attendant said as follows, "I'll give you the value + or -" Finally, I left the office without a precise quote and I didn't get any printed documents that I could calmly evaluate with my wife. Furthermore, the office chose to charge €5 for the dental PPE kit fee without even using it on my daughter. I contacted my health insurance company to understand better about this fee, and I was informed that as it was a government decree related to COVID19, by law the practices would have the right to charge this charge or not. Anyway, I don't feel comfortable returning to the same thing. Still, I appreciate your attention.

There is no better clinic in Setúbal and surrounding areas. The treatment given to us is completely personalized. When we call to make an appointment, they know our name and medical history without us needing to remember. They make us feel important and that no longer exists in other clinics nowadays. I know people from the north bank who come to Gandum Clinics on purpose because of the care and friendliness with which they are treated. I advise everyone to go and you won't regret it. We have a wonderful smile not only because of the quality of the treatments but also because of the way we feel when we leave the clinic. Thank you and see you soon!

(Translated by Google) I love both clinics, both in Setúbal and Palmela and the service and friendliness of everyone is exceptional. I have already been observed and treated with several doctors, always depending on the specificity of my problems, and always with excellent service. As I have already had several treatments, I can say that I was always informed of the values ​​practiced, with and without insurance, and the final decision was always mine. I have even referred many friends and family to the clinics. Congratulations on the excellent work and professionalism!! (Original) Adoro as duas clínicas, tanto a de Setúbal como a de Palmela e o atendimento e simpatia de todos é excepcional. Já fui observada e fiz tratamentos com vários médicos, dependendo sempre da especificidade dos meus problemas, e sempre com um atendimento de excelência. Como já fiz vários tratamentos, posso dizer que sempre fui informada dos valores praticados, com e sem seguro, e a decisão final foi sempre minha. Inclusive já encaminhei para as clínicas muitos amigos e familiares. Parabéns pelo excelente trabalho e profissionalismo!!

(Translated by Google) My family and I are very happy with Dr. Vanda Gandum over all these years because we have always found a very friendly and personalized service and, in general, a very professional, understanding and attentive team. (Original) Eu e a minha família estamos muito felizes com a clínica Dra. Vanda Gandum ao longo destes anos todos porque sempre encontrámos um atendimento muito simpático e personalizado e no geral uma equipa muito profissional, compreensiva e atenciosa.

Excellent service with excellent quality and kindness from entry to exit.

5 star service. top top

(Translated by Google) I come to share with you my experience in this dental clinic... Having a special child, it is necessary to surround myself with exceptional professionals and that's exactly what happened here from the first telephone contact to the aforementioned consultation, all without defects that I could attribute... Friendliness and professionalism at the highest level... My thanks to Dr Rita Ramos and Ana Prego, her assistant, both were absolutely exceptional... Hugs to the whole team... (Original) Venho partilhar convosco a minha experiência nesta clínica dentária... Tendo eu um filho especial é necessário rodear-me de profissionais de excepção e foi mesmo isso que aqui aconteceu desde o primeiro contacto telefónico até à dita consulta tudo sem defeitos que pudesse atribuir... Simpatia e profissionalismo ao mais alto nível... O meu muito obrigado à Dra Rita Ramos e à Ana Prego sua assistente ambas foram absolutamente excepcionais... Beijinhos para toda a equipa...

Booked an appointment before Christmas to have a cap fitted, my appointment was at 11.30am, I arrived on time gave the receptionist my name and waited, people were coming and going before me, which is not my issue, my issue is dont advise me to attend your practice at 11.30 and I have to wait till 12.35 and still nothing, my time is as valuable as the dentist who was supposedly seeing me, from my personal experience avoid this place, poor customer service, poor customer relations and poor communication with clients. Money hungry establishment, it's as if they are paying me to attend and have my teeth repaired.

I had a great experience with Dr Rodrigo Ramos and Dr Teresa. I had 10 veneers done in America in May and unfortunately they have caused me tremendous pain and headaches, particularly on the right side where the veneers were not planned properly. The teeth are clashing at night when I sleep and when I eat. After America, I came to Portugal, and was desperate to find some relief for the pain. It was an issue of occlusion that Dr Rodrigo was able to help with in reducing the pain caused by problems with an irregular bite, however, the muscle pain under my tongue and neck muscles persist. He referred me to Teresa who is a physiotherapist, and she is working with me to rehabilitate my muscles. I have only been to one session but I definitely felt the difference. Both Dr Teresa and Dr Rodrigo are great at listening to your issues and they do whatever they can to help. I really believe the physiotherapy is important because when you make changes in the mouth, it no doubt has an effect on the muscles surrounding the teeth which have to adjust as well. In fact, the majority of the pain was muscular and therefore the physio was crucial to addressing the problem. I'm looking forward to my next appointment!

(Translated by Google) Service of Excellence, emasculated service, From the reception to the final greeting through the Director Sandra Gandum to the great professional Dr Frederico Meneses Everything was perfect Thank you very much! (Original) Atendimento de Excelência, serviço emasculado, Desde a recepção ao cumprimento final passando pela Diretora Sandra Gandum ao grande profissional Dr Frederico Meneses Tudo foi perfeito O meu muito obrigado!

(Translated by Google) I am a user of this clinic, my daughter is a special care girl and they advised her to go to a consultation with Dr Rita Ramos. I was satisfied with the result, the dr is spectacular, it couldn't have been better, I loved it, she's an extremely attentive person, she knows what to do and a very valuable professional. I recommend Dr Rita Ramos to all parents and friends. I would also like to mention all the other employees who are excellent, congratulations on your services and a big hug. (Original) Sou utente desta clínica a minha filha é uma menina de cuidados especiais e aconselharam a ir a uma consulta com a dra Rita ramos. Fiquei satisfeita com o resultado a dra é espectacular não podia ter sido melhor adorei é uma pessoa extremamente atenciosa sabe o que fazer e uma profissional de muito valor . Aconselho a todos os pais e amigos a dra Rita ramos. Faço ainda questão de mencionar todos os outros funcionários que são excelentes parabéns pelos vossos serviços e um grande abraço.

I have been a client of this clinic for many years and I can say from experience that ALL dentists are human and professional. I leave here a note "don't come and wash dirty laundry and bring personal problems here" you don't have to dirty the clinic's good name or denigrate the excellent professionals that ALL of them are.

Is very good

Impeccable service, very friendly at reception, always available to the patient, it's a shame I can't say the same about the doctors, but one in particular, Dr.Ana Rita, really loved the service. As for the others, I didn't like it very much because I left in pain and didn't notice much concern, they did the job in the best way of course but it could have been better, the girls at the reception helped me a lot, I left the doctor's room crying and the reception calmed me down, they were very calm. They were helpful and were always on my side. One of the best receptions in Setúbal. I will return for Dr.Ana Rita and the reception. Otherwise I wouldn't come back. Thank you for your patience and professionalism.😊

Bad clinic. I went with my father to treat a tooth that had a cavity. In addition to not having had any treatment, they charged 45 euros plus 30 euros for the x-ray. Great scam, I don't recommend it to anyone, unless you want to waste your time and money.

Good service and impeccable results. I recommend it, although the prices are a little high, but it was worth it.

I hereby apologize for the criticisms made in May 2023 about your collaborator Mário André Batista Martins. João Manuel Farinha Martins