I went into the Uckfield branch and Josh and his colleague were very friendly and helpful. I had quite a specific brief of what I wanted in terms of budget and they found me a great mattress within this budget so I was very pleased. This is the third bed I’ve bought from the Uckfield store and I wouldn’t shop anywhere else. Always great customer service by Josh.

The staff were really friendly when we walked in and really helpful in suggestions and taking down my preferences, so that they could provide me with a suitable mattress for myself. Lydia was really lovely and made the experience far less awkward and easier overall. I really appreciated all her help!

Our sales advisor was very knowledgeable and helpful. We felt confident with our product choice and what they next steps towards delivery included.

We felt like we got a good deal on two quality mattresses. Rayyan showed us around and explained the mattress categories. He helped us understand the mattress materials and their properties, which was relevant to our needs as my partner overheats. No one was pushy and I felt like we were given space and time to decide. Overall it was a pleasant and fun experience. My toddler really enjoyed being there. Thank you.

Lydia greeted us and served us. She was very friendly, knowledgeable and helpful.

Nice to support local business.

Purchasing a bed is a significant commitment which doesn't happen very often - therefore, it's important to get the decision right! We have always used Sussex Bed Centre in the past and visited this time hoping for the same excellent level of service - and this is exactly what we got! Lydia Robinson at the Uckfield branch provided outstanding customer support. She gave her time generously and was knowledgeable, helpful and friendly. As a result we made our recent purchase with confidence. Many thanks, Lydia - your help was very much appreciated!

Polite, very helpful and knowledgeable. Can't ask for more. Great staff.