1/5 JE 7 months ago on Google
Queue
was
long
,
but
didn’t
mind
that
.
Took
my
mum
today
14/10/23
around
4pm
as
she
had
not
been
well
so
thought
we’d
have
a
little
walk
and
an
ice
cream
.
So
we
ordered
2
waffles
with
ice
cream
,
sauce
&
whipped
cream
.
Sat
down
&
waited
about
15-20
minutes
before
I
went
to
investigate
where
are
desserts
were
.
I
said
excuse
me
to
one
of
the
girls
and
was
totally
ignored
,
so
popped
around
to
the
little
kitchen
area
where
my
order
was
clearly
sat
on
the
side
.
The
girl
said
‘oh
yes
I
was
just
about
to
bring
them
out’
another
girl
literally
bought
them
to
the
table
,
slammed
them
down
without
a
single
word
,
she
was
extremely
rude
.
It
goes
without
saying
the
waffles
were
cold
.
Today
it
appeared
there
was
some
training
taking
place
so
maybe
this
was
the
reason
for
the
slow
and
unfriendly
service
.
I
shall
not
go
in
again
,
it
was
really
disappointing
.
The
staff
need
to
be
trained
in
customer
service
skills
or
the
customers
will
choose
somewhere
else
to
spend
their
money.
I
did
look
around
for
someone
in
charge/manager
to
voice
this
with
them
,
but
no-one
around
,
so
had
to
put
my
experience
on
here
instead
.