My partner and I were really disappointed by the clinic especially the quality of service we received. A gynaecologist recommended this clinic and after some research about success rate we were comfortable using them. However, the staff were pretty rude, especially the finance team (chasing you for money with very little information about the process and what you're paying for, we had to do our own research...). The nurses are great though! The doctors don't have time to guide / advise you and you really feel like just a number (again, you have to do your own research). We had to reschedule half of a doctor consultation because their phone kept interrupting them during our first call... We did 2 cycles with own eggs and no embryo (male 40 healthy, female 39 healthy). We have started with London Egg Bank / London Women Clinic and we are really impressed by the quality of service and the level of commitment from the staff (inc. doctors, nurses, finance, patient liaison etc), the facilities are also excellent! Now hoping for great outcome, fingers crossed.

We went to CRGH after 7 years of trying to conceive, and using another fertility clinic. We were not sure if our miracle baby would ever become a reality. Now that our baby boy has arrived, we cannot describe the gratitude we feel. Our consultant, Ms Seshadri, is exceptional. She tailored an individual treatment plan for us, explaining in detail the rationale backed up by the latest research available. She was always available to answer questions promptly. The nurses and support staff at the clinic were amazing. We felt so supported throughout the process.

I’m now happily pregnant after my first frozen embryo transfer attempt at CRGH and couldn’t be happier. My consultant Dr. Saab was so lovely and attentive all the way through and the care and attention I got at the clinic was consistent. They went above and beyond to check everything to bring peace of mind. I’m 39 now and have more embryos in the bank so will definitely be returning to CRGH to complete my family.

After a long fertility journey and facing some unfavourable odds, we are now the proud parents of a beautiful and healthy baby girl. We are overjoyed and have Dr Ali Al-Chami and the CRGH team to thank for this. Dr.Ali is patient, kind and honest and was supportive every step of the way. He went to great lengths to individually tailor our treatment and give us the best chance of becoming parents. Our experience at CRGH was overwhelmingly positive and we can recommend them without hesitation. Good luck to anyone seeking fertility treatment, you’re certainly in good hands with CRGH.

I had been through four cycles elsewhere before seeking help from CRGH. After so many failed rounds I had lost hope. Dr Al Chami went above and beyond our expectations to help us to conceive. He genuinely cares about his patients and is always available to answer questions provide guidance. He is a wonderful person and he listens to his patients. Overall very good experience at CRGH. Deborah at Reception was very helpful and welcoming. We now have a beautiful baby boy thanks to CRGH. Would highly recommend.

After a journey that took us 2 years from our initial consultation, we welcomed our little boy last month with the help of the whole CRGH team. All the staff at the clinic were excellent, from the nurses right through to the receptionists. They were always on hand to answer any questions but more importantly offer support during the challenging times. Our consultant, Mr Serhal was excellent and was always ready to adapt my treatment plan for the best possible result. I would not hesitate in recommending this Clinic to anyone. Thank you again to the whole of the CRGH team.

We were extremely impressed with the empathy and treatment we received from CRGH, from my first appointment i felt like they treated me as an individual. The communication cannot be faulted… i often sent messages with questions and would get a reply within an hour! Even outside of office hours i would get a reply! It took us 2 cycles to get our gorgeous baby boy, i was offers support throughout, after my failed cycle i had a counselling session and my consultant gave me some tough love which is what i needed and it got me ready to go again! The nurses, sonographers, doctors, admin are all genuinely interested! I can’t recommend CRGH enough, i recently recommended it to a friend who transferred from another clinic and she has also been very impressed and couldn’t believe the comparison in the 2 clinics…!

CRGH is rather pricey (there are a lot of appointments) but their treatment does work. We went to CRGH when we started trying for a second child. We chose this clinic last Autumn due to the short waiting time and efficiency. Last month, I gave birth to a beautiful baby boy!

As my consultant throughout my 2 years of treatment at CRGH, I cannot rate Dr Duran highly enough. Looking to get pregnant as a singleton, I felt that the treatment options that I was offered at each stage were very measured, and were appropriate for my age and my fertility status at each point. With each treatment, Dr Duran was able to get more information about how my body reacted to different drugs etc and each subsequent treatment was adjusted in line with those learnings. My consultation meetings were never rushed, and I always had ample time to get the information that I required ahead of each round of treatment starting. This was invaluable as in a couple of cases, I was given contradictory information by the nursing team, so was able to correct them with the information that Dr Duran had given me. Whenever I had additional questions, I was always able to get quick responses through Dr Duran's PA. In summary, although clinics can often feel like a fertility factory, with the nursing team at CRGH being a particularly mixed bag, the care I received from Dr Duran always felt very genuine, caring & supportive.

I have been a patient now for well over 10 years due to freezing my eggs as an insurance policy, which was well needed. I was in disbelief when my first embryo transfer was successful and my little boy arrived 12 months later and feel so lucky to have him. So after all this time I think I am well placed to comment on CRGH as a whole. Paul Serhal (my consultant) and his entire team have been absolutely amazing from start to finish. I highly recommend this clinic if you are considering fertility treatment.

We cannot thank Dr Saab and all the doctors and nurses at CRGH enough for helping us grow our family. After 5 failed cycles at another clinic, we came to CRGH and Dr Saab gave us hope again. He was so helpful and knowledgeable. We were successful on our first FET and we now have our beautiful 3 month old daughter, Gabriella.

Where do I start when I talk about CRGH, for us they have given us our beautiful family after 4years of heartache from miscarriages and ectopics. From our first visit back in 2016 when we got pregnant with our daughter all the staff were fantastic, so friendly, reassuring and provided endless support. Our consultant Ms Seshadri and her team that cared for us were lovely and always happy to chat with us when we had any worries and nothing ever seemed too much trouble. It was without any hesitation that we then returned to them in 2021 for our next journey to have our now son, still the same fantastic team and full of positivity and support the whole way through. To anyone starting their own unique journey I couldn’t recommend the CRGH team highly enough, I wish u all the luck in the world but I truly believe you couldn’t be in better hands.

The 4 star is for CRGH in general but I would certainly give Dr Duran 5 stars! The journey of fertility treatment is a tough one, and what helps is if you have a really good consultant. It makes all the difference. I had an amazing consultant, Dr Duran. Usually, people say they don't get to see or speak to their consultants. That was not my experience with Dr Duran. I was able to email Dr Duran through her PA when I had urgent queries, and I got immediate responses to my queries. I also had video calls with her when required. Dr Duran carefully explained the available options to me and my husband, the treatment plan, and its pros and cons. She was very transparent and was open to our views on my treatment. I didn't feel like she was shoving a treatment plan down my throat. She basically carried me along the journey and took my views and concerns on board at each stage of the treatment. With Dr Duran, I didn't feel like just another patient the fertility clinic was trying to treat and get off the conveyor belt. I felt she genuinely cared, and was committed to giving me the best chance of success. My last treatment was successful, and I want to thank the entire CRGH team. More importantly, I want to thank my amazing consultant, Dr Duran for her support during the journey. Thank you Dr Duran!

My partner and I moved from another fertility clinic in London, partly due to logistical issues, but we also felt the service wasn’t great. We’re so glad we did, as our experience at CRGH was brilliant. We had reciprocal IVF and everything went smoothly and worked the first time. The staff were lovely at every stage and wait times were low; it was rare that they were running late, and we had a lot of appointments! Our treatment also started at the beginning of the pandemic, which is extra credit to them. I have recommended CRGH to friends looking for fertility treatment and will continue to do so.

Myself and my partner first came to Dr Ali Al Chami and the CRGH team in 2017. We were very lucky to have an NHS-funded IVF cycle and even luckier that with the brilliant expertise of Dr Ali and the team, our IVF/ICSI cycle worked first time and our son was born in May 2018. When we decided to try for another baby in 2020, we had no hesitation in returning to Dr Ali and CRGH. With the full Covid 19 lockdown in place, however, we had to wait until June to begin our treatment. Being two years older (I was 42) and with an ever decreasing egg reserve, I was nervous to say the least. We were definitely feeling more pressure this time, in terms of finances (we were no longer entitled to funded treatment) and time (both of us were older and because of that, our chances of success were slimmer). Dr Ali was honest with us from the start about our chances but promised to do everything he could to give our son a sibling. He recommended we do two treatment cycles back to back (called batching) and also PGS (which screens any embryos for genetic abnormalities before transfer) to maximise our chances of success. There's no getting around the fact that this was a gruelling six months of treatment, physically, emotionally and financially. Dr Ali and CRGH staff were there every step of the way, however, offering help and advice and encouragement. When my first cycle yielded three eggs and two embryos, I was disappointed even though Dr Ali kept reassuring me that two embryos from three eggs was a good result! For the second cycle, he decided to change things up and I was given Clomid to take alongside the stimulation drugs. It proved to be an excellent call because my second cycle yielded seven eggs, six of which were mature. Three fertilised. Now we had to wait to see how many of our five embryos made it to day 5 to be eligible for biopsy for the genetic screening. In the end, we had two, which seemed so few and I was so worried that we'd end up with nothing after all the months of treatment. But Dr Ali and all the nurses and embryologists I spoke to kept telling me to be positive. Trying to remain positive throughout the IVF process can be so difficult but it definitely helps when your doctor and clinic staff are positive and encouraging. Getting a call from the embryologist to talk about the results of the genetic screening was probably the hardest phone call Ive ever taken - but he had good news! One of our embryos had come back 'normal' and so it was full steam ahead for transfer! Thankfully, it implanted successfully and at the age of 43, I find myself looking at my three-week old son sleeping (somewhat noisily!) in his crib and his three-year-old brother playing with his trains and cars and chatting away. I honestly cant express how grateful I am to Dr Ali and all the staff at CRGH. If it wasnt for them, we wouldnt have our beautiful family. Dr Ali wasnt just brilliant in terms of his medical expertise in master-minding my treatment, he was (is!) a thoroughly kind and caring doctor for whom nothing was too much trouble and who was so considerate and patient whenever I had any questions or was upset or disappointed about anything. I can honestly say he was the absolute best. I cant recommend him and team CRGH enough and thank them from the bottom of my heart for the amazing things they have done for me and my family.

From the moment you meet Dr Yasmin you will be reassured and captivated by her presence. Compassionate and pragmatic she provided us not only with world class care but care that was appropriate to our journey. We never felt pressured to go down a route that was unnecessary. Although our path was not a smooth one she was with us every step of the way, which resulted in the birth of our first child this year. The facilities and staff at CRGH are second to none. After seeing a number of other clinics before making our choice, it was clear to see that CRGH puts the patient first.

I have had a really positive experience at CRGH so far. My consultant Dr Saab always answers my questions with such intelligence and patience. Dr Nicky and Nurse Margherita have also been particularly kind to me and have gone the extra mile. Also, whenever I have had an embryo transfer, Nurse Victoria has been supportive and caring towards me and has held my hand to give me support and to make sure I am okay. We have not yet had our miracle baby but have gotten very close twice and I do believe that the lab, embryologists, doctors and nurses at CRGH are second to none. I have seen so many parents go back to CRGH with their toddlers following successful treatment and CRGH clearly holds a special place in their hearts. We have been very happy with our experience and will be even happier when we do achieve a healthy pregnancy. If it will happen anywhere, it will be at CRGH!

I thoroughly recommend CRGH. In particular, Dr Seshradi was absolutely wonderful through my IVF journey that led to me having my beautiful baby daughter. Whilst IVF is a daunting prospect, the team at CRGH were amazing at putting my mind at ease each step of the treatment even in pandemic times. I would like to thank Dr Seshradi for all her professional guidance as well as all the help and support through my ivf journey together with all of her colleagues, the nurses and all the staff at CRGH who were very supportive of my ivf treatment.

Excellent experience at CRGH. The staff, every member we encountered throughout the process were all amazing, helpful, understanding and kind. Thanks to them all we now have a beautiful baby girl.

Dr Ali Al Chami and the team of nurses at CRGH were incredible throughout our IVF treatment. We are proud parents to 2 boys (3.5 and 6 months old). We came to CRGH after 3 failed frozen transfers and had success straight away at CRGH, our first son was born in December 2019 and then our second son was born in April 2023. We only ever encountered professionalism, empathy and kindness from every member of staff. We will be forever grateful to Dr Ali and his team for helping to create our family.

CRGH have been brilliant during our IVF. They are easy to reach, the quality of their clinical procedures are fantastic. The nurses and doctors are knowledgeable and kind. My only slight criticism is that I was told I could do lots of my treatment in Canterbury clinic but this was often not the case as they aren’t open and there is only one doctor who can do the scans and she wasn’t always available. If promising a Canterbury clinic it needs to be better set up for at least simple scans and blood tests to take place regularly. The extra travel cost for frequent trips to London was frustrating.

We had a very good experience with CRGH. From the initial meeting with our Doctor, to the nursing team who were always very patient when I rang with queries about medication! There was an awful lot to take in but advice was always well given and we felt supported throughout our journey. We are now the proud parents of a beautiful baby girl and we thank all those people who played their part in helping us as long the way.

Fantastic service from start to finish. You feel like an individual, rather than a number. The staff are outstanding and really listen to your concerns. I was most impressed by my consultant Dr Duran, the young receptionist called Nick and the lovely nurse who was in the room during my embryo transfer. Thank you so much for giving us a family.

CRGH were very friendly and welcoming at all our appointments. The nurses and Dr Duran in particular made us feel very comfortable and kept us informed throughout the whole process. The reception team were also very helpful. Our first attempt was successful but which was down to positive thinking and we felt reassured in the expertise of those looking after us at the clinic. Would recommend to others looking for their little miracle.

From the start we’ve had the most informative and pleasant experience. I found the doctors and nurses extremely helpful and very pleasant with dealing with. They are happy to answer any concerns you may have regarding your treatment. I most definitely recommend this clinic.

We chose CRGH because they partner with UCLH where we had already had some treatment. My consultant also works at the hospital and I'd spoken with her already under hospital care so the handover felt very smooth. The treatment we had was brilliant v- very professional, efficient and caring. The nurses explained everything clearly and Dr Khanjani came up with a good plan which suited us and helped us to feel positive about our chances, and then our treatment worked on the first attempt and we are now elated to have a gorgeous alert baby boy. Many thanks to everyone involved, you have given us real joy.

My wife and I have done 2 separate fertility treatments with the CRGH. Both treatments ended in successful pregnancies and live birth (both in the 1st round). We can’t thank enough the amazing work and support from Dr Ozkan Ozturk and his team, who helped us to create a perfect family with outstanding care and attention to detail at every stage. We would recommend this clinic to any couple considering fertility treatment and particularly for Dr Ozturk’s invaluable advice and expert guidance during the process.

My consultant was Dr Ali Al-Chami and he was excellent. What we really appreciated was his honesty: when we saw him, my fertility was low and he did not sugar-coat anything or offer us false hope. He laid out our options. At first, I was resistant to the idea of a donor egg but as I turned 43 during our 2 IUI treatments, we really did not have much hope if we wanted a baby. Dr Al-Chami had mentioned a donor egg as an option at our initial consultation, but after I rejected the idea, he did not mention it again. However, we came to him about it, seeking information. He was again clear and helpful. We took a big breath and took the step to sign up.And now we have a wonderful little boy, a miracle. I was lucky to fall pregnant with our first embryo transfer. CRGH looked after us at every stage of treatment and I could not recommend them more highly. During a pandemic, CRGH the staff were professional and kind and I felt very safe with their protocols. We were pleased that they resumed treatment as soon as possible, too. Another fantastic part of the service is the counselling offered - Carmel, our counsellor, was wonderful and helped us talk through our fears and anxieties, and our stress and past fertility tragedies. Dr Al-Chami is a great consultant and I'd recommend him very highly to anyone seeking fertility treatment.

Our experience at CRGH was excellent. Dr Seshadri, gave extremely thorough and reasoned advice backed up by recent academic studies that made us fully informed about our medical situation. Her knowledge and timely advice have meant real results. The secretaries and nurses at CRGH have also been amazing, responsive, experienced and easy to deal with. We can’t recommend CRGH enough.

Thank you so much to all at CRGH. We are thrilled to be 9 weeks pregnant as I write this review. Throughout our journey you have been caring, professional and considerate to our needs. Mr. Theodorou (our consultant) we thank you from the bottom of our hearts. Your knowledge, experience and compassion helped us make informed decisions about our treatment, that were right for us and this made all the difference to our experience. Megan (consultants secretary) thanks for your prompt and detailed responses and being a great support throughout the journey. CRGH team, we would love to be able to thank you all personally. Just know we believe you are the best in the field, you put the patient first and there was always someone available to support us. Your expertise, passion and understanding shines through. you are all stars!

Brilliant clinic – Dr Saab always listened to my MANY fretful questions and gave considered, evidence-based answers and the nurses always provided excellent care and compassion. After 5 years' trying to conceive, we finally have our much-longed-for daughter and we'll be returning to try for baby #2. I've recommended this clinic to anyone going through fertility struggles and so far there are 7 CRGH babies among my friends (as well as plenty of future siblings in the freezer too, hopefully!) Thank you so much to everyone at CRGH for making our dreams come true.

I want to say a big thank you to Dr. Wael Saab and everyone at CRGH for helping me so much with my dream of becoming a parent. Before coming to CRGH, I tried IVF three times at another clinic, but sadly, it didn't work. When I came to CRGH, things finally started to look up, and I got pregnant. I'm so grateful to Dr. Saab and the whole team at CRGH. They were always there for me, answering my questions and giving me hope. They really know what they're doing, and they do it with a lot of care and understanding. Thanks to them, I didn't give up, and now I'm expecting a baby. I can't thank them enough for making this possible and for being with me every step of the way.

Dr. Seshadri was absolutely wonderful. I saw several specialists before coming to her and I wish I had seen her first. She was reassuring, warm, optimistic and ultimately right! I gave birth to a beautiful baby boy last January and am so grateful to the CRGH team for guiding me through those tough early days.