Chick-fil-A image

Chick-fil-A

Restaurant Fast food restaurant Breakfast restaurant Family restaurant Catering service Chicken restaurant Delivery service

One of the Most Revieweds in Glen Burnie


Address

7831 Quarterfield Park Dr, Severn, MD 21144, United States

Website

www.chick-fil-a.com

Contact

+1 410-969-8272

Price rating

$ $$$

Rating on Google Maps

4.60 (3.7K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: order (24) Chick-fil- (12) location (11) service (10) chicken (9) line (9) staff (8) time (7) salad (6) drive (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Alima C. 1 year ago on Google • 154 reviews
    Chick-fil-A franchises are all consistent with its core values, customer service and food taste. It takes a lot for a company to deliver the same kind of service at every location. Chick-fil-A restaurant have the same outside looks, I got Mac & cheese, salad and chicken strips. I swear the food looks the same and have the same taste I remember from other chick-fil-A. Then the warm greeting from the cashier at the door of the drive through, the speedy order placing and delivery. It’s clean, warm, easy and fast check out. To top it off the food is delicious . Thanks Chick-Fil-A. It’s always a pleasure to visit Chick-fil-A 😃
    6 people found this review helpful 👍

  • 5/5 A.A. McDaniel H. 6 years ago on Google • 1496 reviews
    I came by here to grab a sandwich and all was as expected, great food and service. I stopped by this location for a quick evening snack. There were many cars in the Drive-Thru so I decided to go inside instead of the drive thru service. When I went inside I stood in line for a few minutes and then was assisted by a new cashier and another who was assisting her learn the register. They were very efficient and friendly with me while taking my order. I paid using my phone and the new cashier was pretty excited about me using my phone to pay for the order since she didn't have to do much. I ordered the chicken Deluxe spicy and it was really good. The cashier gave me the ordering pylon and I went to sit down at the table. I enjoyed a cup of lemonade and the fries with my order. I had to use the restroom to wash my hands upon arrival. When I went into the restroom, it was clean, orderly, and no bad smell in the area. This was a pretty good meal and the service was quick even though they were full of people. This restaurant location deserves a recommendation to anyone to go by here at any time to place their order.
    2 people found this review helpful 👍

  • 5/5 Steven 1 year ago on Google • 270 reviews
    Probably one of the best run and serviced Chick-fil-A I have been to . Very organized very pleasant atmosphere . Quality staff with a very professional helper JOE DINOTO thumbs up to staff and managements quality service . yes great hot correct goog
    3 people found this review helpful 👍

  • 1/5 Christine K. 1 year ago on Google
    Why does this Chick-fil-A always take forever! Over the past recent months, on 6 separate occasions, I’ve waited for my food more than 20 minutes in the curbside pickup. I never wait this long at other locations. You’re better off going to the Pasadena location and not wasting your time here.
    3 people found this review helpful 👍

  • 5/5 OleFlyGuy 1 year ago on Google
    I was amazed at the efficiency of this place. Coming from an automotive industry career, they ran a massive quantity of drive through cars like an assembly line! Impressive. This was the Thursday lunch crowd, likely from nearby shopping centers and Kohl's, like me. I'd used the online ordering leaving Kohl's and was again impressed by their site and efficiency at handling so many customers efficiently. I used the dine-in option and went right in to a nice clean table, put the table number in the app and my food was delivered shortly. Never had to get in line! Great! Loved the grilled chicken club meal in a very clean facility. Outstanding place overall!
    1 person found this review helpful 👍

  • 5/5 Bribowser G. 1 year ago on Google
    I love the options for fried or grilled chicken allowing a diverse customer base. This location is always clean, and will run after you if they forgot your drink, LOL! I wish they would start making mobile orders when you place them instead of when you get there to speed things up, but that's nothing against this location, just protocols. We need honey roasted BBQ in bottles!!
    1 person found this review helpful 👍

  • 5/5 Brandi B. 8 months ago on Google • 67 reviews
    Is there ever anything bad to say about Chick Fil A. Quick and efficient as always. Food is hot and ready at almost the speed of light. Run like a well oiled machine!

  • 5/5 Scott H. 9 months ago on Google • 54 reviews
    This is my favorite Chick-fil-A. Easy to in and out. The staff are always The Best! Never had a wrong order. I will pass other Chick-fil-A restaurants to get to this one!

  • 5/5 KijoLuna 8 months ago on Google • 14 reviews
    I always do drive-through, and the people who take my order are always super friendly. They've never made me feel like i had to rush or anything along with the people at the window. The food itself is always hot, and fresh. Can't really complain about it.

  • 5/5 Zee N. 8 months ago on Google • 11 reviews
    Love this Chik-fil-a although sometimes I have to get my Sunjoy made multiple times..finding out it depends in whose making it..sad..Sunjoy=1/2 tea, 1/2 lemonade (.) I'm sure my fellow Sunjoy drinkers will understand what I mean. Sometimes it's 💯 and other times I just choose my battles...overall enjoy the food.

  • 2/5 Ria L. 9 months ago on Google • 9 reviews
    $5.19 for this…. I was still super hungry after. Chic fil A, please do better with the portions. It’s not going to cost the company anything by adding more portion.

  • 1/5 Jerri “Medic4Purple” T. 1 year ago on Google
    Ordered 1/2 sweet/unsweet tea, received all sweet. After literally sitting in line for 15 mind just to get to window, had to wait another 5 to leave line as I sat for 2 cars to get their items in front of me. You can't exit the line and go around those waiting in pick up area because there is a curb???? Never again!!!

  • 3/5 A_World _Full_Of_ L. 1 year ago on Google
    Twice, I ordered curbside and my food never came out. They took my money from my account. I had to go inside. For a second time, they couldn’t find my food. I gave them my order number, and thank God I took a picture of it. Manager was nice and gave me my food and a gift card. Why does this happen, I have no idea. It’s very inconvenient.

  • 5/5 Eric H. 2 years ago on Google
    My Chickfila restaurant of choice. Even when I am closer to a different CFA location, I often will choose to go out of my way to visit here. The staff is friendly and the service is quick and accurate. The very few times I've had an issue with an order it has always been handled professionally and timely. Curbside pickup is a great way to speed things up if the drive through is busy and you are unable to go inside.

  • 5/5 K The F. 1 year ago on Google
    Chick fil A is just the best! Finally tried their grilled chicken nuggets and they were good! Zero weight watcher points for them! I got the side salad and threw on the crispy peppers and well, don't do that if you're on WW. That TINY little bag is 3 points! I would have rather had a cookie!

  • 3/5 Leonard Z. 1 year ago on Google
    The market salad had only 2 blueberries. 😢😞 l love my blueberries. We were on the road and I didn't turn back for more. Maybe I'll remind them next time or double check my order.

  • 5/5 Lynn W. 6 months ago on Google
    Always good customer service. They do it all right including proclaiming a day of rest honoring the Lord leaving that day for people to be able to worship without restraint.💕🫂

  • 3/5 victoria c. 1 year ago on Google
    Love the chicken salads but it's 10 dollars- for a salad. The container size shrank. Tea is almost 3 dollars I believe. ..Can't really go here unless I really have extra money to spend:( 20 bucks for salad and nuggie meal.

  • 3/5 Emily M. 1 year ago on Google
    This chickfila used to be great but within the past couple of months I've noticed this location has been declining. I went from having 0 issues every time I came to having problems almost every other trip. Order's not being fulfilled accurately, employees being confused, and a slow down with the drive-thru speeds. It's really disappointing to see as I've always loved coming to this chickfila and favored it over other locations. Not sure what's causing these issues but they can definitely do better.

  • 2/5 Nicole L. 1 year ago on Google
    This is my local chik fil a and I come here often. For the past few months I’ve been experiencing what does not feel like a typical chik fil a. My last 4 orders have been wrong like paying for large fries and getting small or ordering a salad with fried chicken and then no chicken comes. Today’s episode is just ridiculous. I ordered through the mobile app like I normally do and sat in my curbside parking spot for a good while and no food. I called the restaurant and they said they didn’t have my order. So I had to pull my receipt and get the order number then they found it and then I got my order. I got home and the sauces were wrong. I love chik fil a and this one is sadly just not up to par.

  • 4/5 Rob H. 1 year ago on Google
    This is always a very busy location. We had the breakfast burritos but didn't know they changed the way they made them. The food was okay but as with most of anything taken or eaten out expensive for what you actually received. The service is always great and place is always clean thus the reason for the 4 stars. I would advise not going to this location during breakfast, lunch, or dinner hours or you'll definitely be waiting unless you order ahead.

  • 3/5 Shannon F. 11 months ago on Google
    EVERY TIME I order a large fry on the app, it's delivered with half of the fries. This happenes every.single.time. I might as well order a small.

  • 5/5 Meloney S. 11 months ago on Google
    I reside in Nebraska, but I'm from Maryland. Whenever I come "home" and have a hankering for Chick-fil-A, I ALWAYS drive a little extra to come to this one, even though there's one a little closer. The staff have ALWAYS been exceptionally friendly and helpful. This is probably the most efficient Chick-fil-A that I've come across in my travels. My elderly mother adores their milkshakes (she adores them with extra cherries even more!), and whenever I ask the staff for extra cherries for her, they are always so polite and accommodating. ALL of the staff are wonderful, and the fact that quite a few of them have worked there for YEARS, says a lot about the management. In the food and retail industry, to have this kind of retention with staff PLUS having a waiting list to be hired there, really sets the bar for other franchises. I'll keep driving the little bit farther to come to this particular Chick-fil-A, EVERY SINGLE TIME!

  • 5/5 Jessica 11 months ago on Google
    Vicki helped me with my pick-up order. She was very kind and helpful. The food was perfect and fresh. I'll definitely be coming back here. Thanks!

  • 5/5 Kasey T. 1 year ago on Google
    Best Chick-fil-A around! Daryl is such an awesome person! So helpful, pleasant, and down to earth. We never have a problem with our order when we come here.

  • 2/5 Leigh 1 year ago on Google
    Something at this restaurant changed over the last few months, possibly the owner and its been going down hill since. All employees speak Spanish, half of them are working while the others stand around, twice now I didnt get all of my food and once the chicken sandwich bun top was upside down and stuck to cheese - don't waste your hard earned Chickfila money for McDonald's quality, go to another location. Play place is closed and was filled with boxes as if it is now a storage place. Just lazy and shame on them for turning such a great place into such a disappointment.

  • 1/5 Melissa M. 1 year ago on Google
    I sat in line from 10:15 to 10:35 waiting to get my order in today. The line I was in was going three times as slow as the other line and when I got to the lady to order breakfast at 10:32 she told me I could not get breakfast. So mad right now. Do better Chick-fil-A do better!

  • 5/5 Charron O. 1 year ago on Google
    This place never disappoints. I'm always greeted with a smile when they take my order and there's rarely a long wait. Their version of busy is so overly organized it always worth the wait. I wish all restaurants operated with the logic of Chic FIL A.

  • 5/5 Michael B. 8 months ago on Google • 1 review
    It's like a NASCAR pit crew at the drive through. Very fast and effective service. 2 people greeted me at the pickup counter and happily assisted me carry a ton of food to my car. I didn't even say anything. I just walked over, pointed, and then confirmed it was my order. We'll be ordering from here more!

  • 1/5 Brittany J. 9 months ago on Google • 1 review
    Food was fresh and good. Cassandra, however, was incredibly rude. I ordered at the drive-thru. She cut me off while ordering and I was unable to tell her the correct cheese for my sandwich leading to an incorrect order. Had she taken the time to at least listen to my order all the way through maybe the mistake wouldn’t have been made


Call +1 410-969-8272 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Healthy options
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Breakfast
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through
    • ✓️ Outdoor seating

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