UPS Sevilla image

UPS Sevilla

Logistics service


Address

Polígono Industrial, C. San Nicolás Uno, 24, 41500 Alcalá de Guadaíra, Sevilla, Spain

Website

www.ups.com

Contact

+34 900 102 410

Rating on Google Maps

1.60 (342 reviews)

Open on Google Maps

Working Hours

  • Friday: 8 am to 8 pm
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8 am to 8 pm
  • Tuesday: 8 am to 8 pm
  • Wednesday: 8 am to 8 pm
  • Thursday: 8 am to 8 pm

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 super 2 years ago on Google
    Never would have used UPS myself, but Amazon in the US keeps using it. Can't get parcel for a month now, stuck at customs in Seville. Tracking reports that UPS is contacting me every day, but this is a hoax. Phone support can't resolve anything. They don't reply to emails. It's a vicious circle. Just no one wants to work. UPS, when are you going to sort out your mess. I'd get my package by horse mail quicker.
    5 people found this review helpful 👍

  • 1/5 Aya P. 2 years ago on Google
    Worse company. They lie to you with no shame, take weeks to deliver and assume zero responsibility. Laughable.
    3 people found this review helpful 👍

  • 1/5 Mike C. 3 years ago on Google
    Completely useless company. My parcel has been in Sevilla UPS since the 23rd November and should have been delivered 2 days later, it’s now the 16th December and my parcel has not moved! I have spent countless hours emailing and calling but get nowhere, no one seems to know what’s going on and there is no communication whatsoever! Do not use this company!!
    3 people found this review helpful 👍

  • 1/5 Rahul L. 2 years ago on Google
    So unethical they classify your package wrongly and then it's out in a country with duty and import charges!! Their customer service is sickening it's condescending and demeaning I don't understand how they survive as a business! None respond to their emails and their advisers are so rude and hang up the phone as soon as they hear the word import duty - it's like it's too complicated for them to deal with
    3 people found this review helpful 👍

  • 1/5 Cristina C. 3 years ago on Google
    Awful and frustrating. Sending 7 parcels to Spain. My own personal stuff. They were Picked up 8th of March 2021,last update 16th March. Since then, I have been on the phone EVERY SINGLE DAY FOR MORE THAN 40 MINUTES. Departments do not communicate well among themselves. Stanford Le Hope does not have a phone number nor an email to contact to directly. Agents keep repeating there is an invoice missing. I printed 3 copies of the invoice to each of my parcels. Then they asked me to complete a different invoice, which I sent online. No one ever replied. They also requested a Power of attorney for me. Unnecessary hazard. And 25th of March they started an investigation. Too late!!
    2 people found this review helpful 👍

  • 1/5 scott g. 3 years ago on Google
    DO NOT USE. THEY REFUSE TO DELIVER, LIE CONSTANTLY, FAIL TO PASS ON THE INFO TO THE REQUIRED PEOPLE. WORST DELIVERY COMPANY IN SPAIN
    2 people found this review helpful 👍

  • 1/5 Peter De B. 3 years ago on Google
    Horrible Service with EXTREEM UNFRIENDLY Staff
    1 person found this review helpful 👍

  • 1/5 Gonzalo A. 3 years ago on Google
    UPS lost my paperwork after coming to my house twice to pick it up.

  • 4/5 O. D. 6 years ago on Google
    Google maps shows the location in the wrong place, but took package in to send and everything went great. It arrived in London the next day with zero damage.

  • 1/5 Mohamed T. 4 years ago on Google
    Very bad services slow shipping and the company not contact with you for you order :(

  • 1/5 imran K. 2 years ago on Google
    Today my my packet reaches but delivery man not coming and he put staus on ups that man not at home but i am hole day in home and home also is correct...its bad ups not good 😐


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