1/5 Vikramjeet S. 7 months ago on Google
I
totally
understand
and
stand
in
support
with
the
ppl
giving
1-2
stars
and
asking
for
allowing
to
give
0
star
ratings
as
well.
These
ppl,
including
me,
are
repeat
users
that
have
experienced
the
quality
of
service
a
Barbeque
Nation
outlet
usually
provides
and
are
very
easily
able
to
judge,
with
a
very
sad
feeling,
the
quality
of
service,
ambience
and
overall
experience
NFC
branch
is
offering.
Surely,
after
visiting
NFC
branch
I’ll
think
twice
or
even
switch
to
other
outlets
like
BBQ
company,
Castle
barbeque,
etc
for
the
next
time
I
plan
for
a
buffet
outing.
I
know
such
lengthy
review
a
customer
wouldn’t
read,
I’m
writing
it
to
the
management
and
growth
team
of
Barbeque
Nation.
This
was
my
actual
reaction
the
moment
I
entered
and
observer
the
decor
and
ambience
of
NFC
branch
-
“Cost
cutting
yahan
bhi
ho
gyi
kya!?”.
I
see
ppl
criticizing
about
this
place
and
mentioning
that
the
experience
was
pathetic
and
nowhere
compared
to
other
branches
like
City
walk,
Jungpura,
etc,
however,
I’ll
specifically
tell
you
where
NFC
failed
to
compete
with
the
standards
of
other
Barbeque
Nation,
please
see
if
these
feedbacks
could
be
worked
on
as
it
will
jeopardize
your
customer
satisfaction
otherwise;
1.
Cleanliness
sucks:
Tables
were
partially
broken,
rusted
and
dirty.
2.
No
napkins:
This
is
the
factor
that
made
me
think
about
the
coat
cutting.
3.
No
oil/grease/brush
to
put
on
my
barbeque.
4.
Over
friendly
staff:
The
assignee
waiter
asked
me
how
my
food
and
overall
experience
was
10
times
in
1
minute.
5.
Food
quality
has
degraded:
You
no
longer
get
proper
pieces
of
paneer
and
pineapple.
Believe
me,
when
the
waiter
served
me
pineapple
it
took
me
10
seconds
to
judge
what
it
was
actually.
6.
Too
much
light.
7.
Staff:
Though
the
manager
there
was
friendly
and
agreed
to
offer
me
“best
from
the
lot”
set
but
believe
me,
the
moment
he
called
up
for
table
confirmation,
I
knew
my
experience
will
be
bad.
He
sounded
like
a
Dhaba
manager
calling
to
check
and
immediately
cancel
my
reservation,
nothing
generous
in
his
tone.