2/5 Shannen H. 1 year ago on Google
We
have
been
ordering
from
shake
dog
for
a
long
time.
This
is
normally
where
we
order
from
if
we’re
in
the
mood
for
a
milkshake
with
our
food.
But
I
have
to
say
we
are
really
disappointed
with
how
the
restaurant
has
handled
our
order
tonight.
A
few
weeks
ago
we
ordered
food
and
there
were
items
missing,
which
is
fine
mistakes
happen.
We
called
the
restaurant
and
the
guy
who
answered
the
phone
was
really
helpful
and
refunded
us
for
the
missing
items.
But
tonight…
same
thing
again,
missing
items.
Called
the
restaurant
and
a
girl
answered,
the
call
ended
mid
conversation
so
I
call
back,
call
ended
again.
I
call
a
third
time
and
this
time
she
asks
me
to
call
back
in
15
minutes
so
she
can
speak
to
her
manager.
Not
ideal
but
fine.
I
call
back
for
a
fourth
time
15
minutes
later
only
for
the
manager
to
tell
me
I
have
to
call
just
eat
in
order
to
get
a
refund,
no
number
for
just
eat
available
so
I
have
to
send
an
email.
Why
was
the
restaurant
able
to
refund
me
the
first
time
but
not
the
second
time?
Who
knows,
maybe
the
manager
just
didn’t
feel
like
it.
Giving
2
stars
for
the
milkshakes,
okay
food
and
positive
experience
with
the
first
issue.
If
you
made
it
to
the
end
of
this
very
long
review,
I
wouldn’t
say
don’t
eat
here
at
all,
just
be
prepared
to
not
receive
your
whole
order,
the
rest
depends
on
who
answers
the
phone
in
the
restaurant.
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