Featured Reviews


Frequently mentioned in reviews: staff (31) hotel (27) stay (26) experience (25) good (21) service (19) rooms (18) Siliguri (17) great (17) Lemon (17)
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  • 5/5 akash s. 11 months ago on Google
    This is an upscale place in Siliguri which wasa little bit costly than other place but the overall experience was smooth. the staffs are courteous and helpful . the in-house dining restaurant is also good; they have a rooftop restaurant which was very pleasant to visit .specially the roof top ambience. The hotel rooms were pleasant and clean. The hotel staff were very polite and helpful. The buffet breakfast was value for money. The roof top restaurant also is aesthetically done. love to go there with my family too. The location of the hotel is just outside the proper Siliguri and the public transportation options are very limited .
    2 people found this review helpful 👍

  • 5/5 vyshnavi p. 1 year ago on Google
    This is the best hotel near bagdogra airport but very costly. Complimentary breakfast is very satisfactory includes all types of breakfast from south Indian to Italian. Toiletries, towels and cleanliness is very impressive.Cost of the room Per day is 6500/- one litre water bottle costs 69 rupees. Cab service to bagdogra airport is facilitated.
    2 people found this review helpful 👍

  • 1/5 Ujjwal S. 10 months ago on Google
    Beware !!! We booked a few dozen rooms and their banquet hall for an engagement ceremony. Our stay was for two days. The property is well made, the housing staff though well mannered is always late, the chef and the dining staff are courteous. The main issue is with people at the reception, especially Mr Kaushik who made this simple family function a really horrible experience. One of our family member's luggage with valuables was left in one of the room's cupboard after our check out. We contacted Mr Kaushik as he was the person who took our event booking, so that we could get it collected. He insisted that after checking out, the luggage left is usually thrown out with the garbage, without making any enquiry with the house keeping department, which sounded fishy and unbelievable. We requested him to follow up, but he was rude and arrogant and abusive which was shocking beyond belief. We had to rush an acquaintance from a nearby town who directly approached the house keeping department and found our belongings. I think few people should stay away from hospitality industry and Mr Patu Keswani should himself take keen interest in staff training and selection. Moreover, the second major issue was the dinner served at the banquet which was nowhere near what was promised when we tasted the sample menu. Also, there was no mechanism in place to verify the plates charged and rectify the bad food served. Hope they improve as they are just humans. But as of now, I suggest everyone to stay away from a lemon tree. It could get thorny at times, you can bleed and it's really painful 😣
    1 person found this review helpful 👍

  • 4/5 Dr. Sramana M. 1 year ago on Google
    The hotel rooms were pleasant and clean. The hotel staff were very polite and helpful. The buffet breakfast was value for money. The roof top restaurant also is aesthetically done and serves delectable food. For business trips or just a short stay at Siliguri before heading to other destinations this hotel would be a very good choice.
    1 person found this review helpful 👍

  • 5/5 Dzongkha 1 year ago on Google
    Awesome Experience, Calm Aroma for me its Smell Free, Service Was Good & Food Was Top Knotch Quality. Clean Washroom & Proper Arrangements. Its good to know that they have both type Suits Somking or non Smoking. For me its a first time I found. Voila, I want to give them 10/10
    1 person found this review helpful 👍

  • 5/5 Pankaj T. 1 year ago on Google
    We had started from Kalimpong at 9 am & wanted to have lunch before boarding the flight from Bagdogra. Found this beautiful hotel on highway around 11.05 am. Went in the restaurant and checked with staff. The staff was very helpful and told us that it's breakfast time and they could provide lunch but it will take 10-15 minutes. We were fine with it. They have quickly prepared delicious food and served us within 10 minutes. We had ordered simple food like Dal , rice, curd, phulka. Everything was good. Thanks a lot.
    1 person found this review helpful 👍

  • 5/5 Nir P. 2 years ago on Google
    Amazing property with really delicious food. They have very rich options in dinner and breakfast. Rooms are very spacious and all the amenities are available. Staff is really cooperative. Room service is quick. We got very warm response from the restaurant staff. Fully recommended.
    1 person found this review helpful 👍

  • 4/5 Tenzin T. 2 years ago on Google
    Good hotel with professional staff and great ambiance. The rooms are quite big and cozy. Food was good too. One can enjoy tea and other drinks at the roof top. The place is situated just near to the vega mall. Overall a great experience.
    1 person found this review helpful 👍

  • 4/5 Madhumanti S. 2 months ago on Google • 27 reviews New
    During my recent visit to Siliguri, I visited Lemon Tree Hotel. I had a wonderful dining experience at their restaurant. The ambiance was pleasant, offering a relaxed setting for a delightful meal. The staff was courteous and attentive, ensuring a comfortable dining experience. The menu had a good variety of dishes, and the food was flavorful, especially their Caesar Salad and the Thai red curry. Overall, it was a satisfying culinary experience complemented by great service.

  • 5/5 Pramit S. 2 months ago on Google • 18 reviews New
    Fantastic ameneties...spacious rooms...very well maintained and professional & helpful staff...Location wise is bit away from crowded part of the city but connectivity with the tourist destinations are convenient...Food quality and breakfast spread is good. Ample parking space may be an add-on for self driven visitors.

  • 5/5 Manpreet K. 3 weeks ago on Google • 4 reviews New
    The staff and the service is amazing at Lemon Tree Siliguri. They leave no stone unturned to make the visit memorable. I was running late and would have missed the flight without Vinodji's assistance. He proactively took the initiative to help me reach on time. Mr Adhir has been a support. I am so grateful for everything. Lemon Tree Siliguri is always a 11 out of 10 because of their behaviour and service of the staff members. Thankyou

  • 4/5 Dattatraya U. 9 months ago on Google
    The hotel is neat and clean. The restaurant has relaxed sitting. The outdoor gallery with garden view. Bar has dance floor. Do plan

  • 4/5 Rajiv C. 1 year ago on Google
    The stay was good. Courteous staff, clean rooms, neatly maintained. Rooftop restaurant is a nice place to unwind in the evening. Breakfast buffet spread is good. Slightly away from the main city area.

  • 5/5 KS G. 1 year ago on Google
    The staff is very courteous and willing to go the extra mile. Location wise is good except that there the traffic sound disturbs your sleep if the room is on the highway side.

  • 4/5 Shakshi A. 9 months ago on Google
    Had a great experience. The food is really great. Loved their mocktails. Starters are amazing too. One of the BEST rooftop places in Siliguri! The live music just elevated the entire experience!

  • 5/5 Devina M. 9 months ago on Google
    We stayed there recently and the stay has been fabulous. Staff are courteous and cordial. Housekeeping was very prompt in service us. Restaurant is lovely and delivers great service. Food is indeed very good. We were very happy with the breakfast spread. Overall, our experience has been nothing but excellent ! 👍

  • 4/5 Niraj M. 10 months ago on Google
    Comfortable Stay with Spacious Rooms and Courteous Service at Lemon Tree Hotel (Siliguri, West Bengal) During my recent stay at Lemon Tree Hotel in Siliguri, I had a pleasant experience overall. The rooms were spacious, providing ample room for relaxation and movement. The room facilities were well-maintained, and the bathroom was clean, equipped with all necessary amenities. The bed size was decent, ensuring a comfortable night's sleep. The room service at Lemon Tree Hotel was prompt and efficient. The staff members were attentive and responsive to any requests or inquiries we had during our stay. Their professionalism and helpfulness contributed to the positive experience. The hotel staff, in general, were courteous and accommodating, ensuring that our needs were met throughout our stay. We decided to have a vegetarian à la carte dinner at the hotel's restaurant, and it was satisfactory. The food was well-prepared, and the restaurant staff were polite and attentive. The variety of dishes offered was decent, and we enjoyed our dining experience. The hotel provided ample parking space, which made it convenient for guests with vehicles. It is worth noting that the hotel is still undergoing some renovations and not fully functional yet. During our stay, some rooms were under renovation, resulting in a slight smell of fresh paint in certain areas. While this temporary inconvenience may be a minor drawback for some guests, it did not significantly impact our overall experience. Taking into account the positives and minor drawbacks, I would rate Lemon Tree Hotel (Siliguri) an 8 out of 10. The spacious rooms, good room facilities and bathroom, prompt room service, courteous staff, and ample parking space contributed to a comfortable and enjoyable stay. Once the renovation work is completed, I believe this hotel will provide an even better experience for its guests.

  • 5/5 Savvy A. 7 months ago on Google
    Great value for money! The rooms, service, breakfast spread, front desk staff and location are all good. Would definitely love to stay here again.

  • 5/5 Kartikaya J. 10 months ago on Google
    Our experience at Lemon Tree Hotel, Siliguri was amazing from beginning to end. Upon our arrival, we were delighted to experience exceptional customer service and a friendly ambiance especially. We had a great experience at the hotel. The staff was very helpful and accommodating. They were always available to assist us with anything we needed. The service provided by the staff exceeded our expectations and made our stay comfortable and enjoyable. The service provided by them was exceptional, whether it was recommending local attractions or addressing any concerns promptly. I was impressed with the spacious, well-appointed, and tastefully decorated rooms at Lemon Tree Hotel, Siliguri. We had a great stay thanks to the comfortable beds and modern amenities that made our experience relaxing and enjoyable. I was impressed with the high level of cleanliness and attention to detail in the maintenance of the room. The dining experience was exceptional and definitely a highlight of our stay. I enjoyed the menu offered at the hotel's restaurant, which had a wide range of delicious dishes. I had an amazing dining experience where the food was prepared with utmost care using fresh ingredients and served with impeccable presentation. The culinary skills of the chefs and the attentive service of the waitstaff were impressive. We had a wonderful travel experience at Lemon Tree Hotel, Siliguri that surpassed our expectations. Our stay was truly memorable thanks to the excellent service, comfortable accommodations, and outstanding dining. If you're looking for a great place to stay in the area, we highly recommend this hotel for a memorable and enjoyable experience.

  • 5/5 Rajarshi C. 11 months ago on Google
    Lemon trees maintain their amenities and food qualities throughout pan india. Lemon tree Siliguri is a unique place in this area which 2 restaurant options and 1 bar. I personally always prefer Amilo the rooftop bar which has a beautiful ambiance and scenic beauty of the surrounding wildlife forest and the hills.

  • 5/5 Siddhesh K. 8 months ago on Google
    One of the best hotels in Siliguri. The rates can be slightly on the higher side. The service is as you would expect from any 4 star hotel. The property is maintained very nicely and has a beautiful vibe to it. Definitely recommend for a short stay.

  • 5/5 jayita p. 1 year ago on Google
    Wow...cozy comfortable room, fantastic food with special mention to wide option in breakfast, nice well behaved staffs and front desk...would like to stay again

  • 5/5 Satyajit K. 8 months ago on Google
    Foods and Services are so perfect that I always prefer to stay at Lemon Tree whenever I visit Siliguri. Infact in terms of service this is best among all Lemon Tree chain I stayed. All Service staffs are very polite.

  • 4/5 Soumyadipta D. 5 months ago on Google
    We had dinner at the Amilo rooftop restaurant. Both food and cocktails were excellent. They had live musicians playing Bollywood songs. We had a nice time.

  • 3/5 Ashan S. 6 months ago on Google
    Very bad food. Only coloured masala. No taste. Ordered chicken tandoori which was very hard to chew, prawn was raw, they served it without frying in the masala, fish curry was given in already old cooked massala. Inspite of instruction to make it fresh homestyle, they gave it in deep colourful tasteless masalla. And the staff kept disturbing overnight explaining their sop for food.

  • 5/5 Sourav D. 1 year ago on Google
    We celebrated a friend's birthday in this restaurant. Loved it. Ambiance was very soothing. The roof top dining experience is awesome.

  • 5/5 Pooja D. 2 years ago on Google
    Actually I have booked this hotel for 1 night stay and all of sudden I came as a covid positive. Somehow I need to cancel the travel. They are very professional and without deducting a single penny they agreed to refund full amount. Thank you Lemon Tree Team for your help and support.

  • 4/5 ANKITA S. 2 years ago on Google
    We had a great dinner there. The quality of the food in Citrus is maintained very well. Must try Dishes : Chef's Special Chicken malai Tikka & Fish finger. Chicken Lolipop was average in taste BUT don't try their Chicken Biriyani.it is not at all a tasty one.rather you can go for other rice dishes or Indian bread. Ambience was pretty good, sober and well decorated interiors. And Strict Hygiene followed.

  • 5/5 Mithu S. 2 years ago on Google
    It was very nice to stay at Lemon Tree Hotel, Siliguri. Food was delicious. Staffs were coordial and cooperative . Rooms were spacious with all modern amenities. We will be eager to stay in future.

  • 4/5 Priyanka C. 2 years ago on Google
    The rooms are good.. tasteful decor, the lounge has great food and drinks. My only issue was that my room didn't have a window..so it was a bit weird for me without it. Other than that, a great place.

  • 4/5 Rishabh “Rishu” R. 2 years ago on Google
    The hotel is situated near to the highway leading to Gangtok and is 500m from Vega circle mall. The rooms are cozy. However, the room that we got didn’t really have any window so no city view.

  • 4/5 Tamoghna D. 2 years ago on Google
    Stayed for just a single night. The front desk people were prompt and helpful. The rooms were good, having all the amenities for business travel with functional Wifi. The food menu had limited options, and nothing from the local cuisine. We had to go early at 7 am for an exam, and the staff were couteous enough to pack a sandwich in a short time for us even before Buffet breakfast timings. However, the food is on the costlier side as they charged us Rs 500 for a single sandwich. No spa is there. Overall a good hotel.

  • 4/5 Pramit Pratim G. 1 year ago on Google
    After getting down at Bagdogra Airport, we were searching for a good place to have lunch, en route to a long, long drive to our destination - Gangtok. The Lemon Tree Hotel right on the highway, turned out to be an excellent stopover for the same. To start with, lovely ambience, great choice of cuisine. The only thing you will have to account for is that service is going to take a bit of time. But for me and family, the time just passed by as we kept exploring the hotel and its surroundings by the time food was getting ready. Hats off to the staff who were extremely hospitable, helped us with a baby chair for our infant son, and ensured we were well fed and ready for our trip ahead!

  • 5/5 dhaval m. 1 year ago on Google
    Very Good Hotel.Very Friendly Staff. Good Service in Restaurant, Room Service and House keeping. Cleanliness up to the mark. Following COVID -19 protocol as per government guideline. Over all Value for money hotel. Very Good Food quality and quantity but to improve little bit test in perticular food items.

  • 5/5 VIMAL C. 1 year ago on Google
    Neat place to stay. A business hotel with a very courteous staff. Location is quite close to bypass as well as the center market place Sevok road.

  • 3/5 Deven K. 1 year ago on Google
    We visited this pace for lunch on our way to the mountains. The dal khichdi was tasty and well made. The chaas was served in a very tall glass. However, the staff was not very friendly as they were requesting us to move from where we had chosen to sit as it was obstructing movement of people in their opinion (although there were no people around at that time).

  • 5/5 karunakar d. 1 year ago on Google
    Pleasant stay and tasty, spicy food. Staff were very polite and caring. Nice ambiance. I definitely suggest this place to others.

  • 4/5 Muralidharan K. 1 year ago on Google
    We had a great location experience. We stayed one night, the rooms were excellent, food was great and they arrangements to give us a full breakfast at 630 in the morning. Clean, good facilities, courteous staff.

  • 4/5 nihan p. 1 year ago on Google
    Very adequate and clean rooms with a pretty decent view. The staff was very helpful and fast. I had requested for an early check-in (which is available as per availability) and it was provided to me. Overall it was a good experience and thanks for taking care of us :)

  • 5/5 Saptarshi P. 1 year ago on Google
    Great continentals and italians are available int he Restaurant. There are Two restaurants located in Ground Floor and in terrace with a great View. Swiming pool and Gym is also available with great facilities. Rooms are Big and Spacious with all essential items in it . A/C rooms and Parking is also available. Best in class Hotel for Foodies and party animals . Drinks , Bar is available.

  • 4/5 Laly J. 1 year ago on Google
    We stayed one night. Staff was friendly and room was appropriate for the price. Even betters would be: better lighting in the room, toilet paper holder placement is not easily accessible, full length mirror would be nice. Breakfast buffet had good options and was tasty. Temperature was comfortable in room.

  • 1/5 SUMIT A. 1 year ago on Google
    The rooms r gud but I found it a bit expensive compared to similar categories ..Basically I am disappointed with the quality of the food they serve .it's very oily and tasteless..I checked in this hotel after reading gud reviews abt the food but wat I experienced was totally opposite. I would rate it negative in terms of food .

  • 1/5 mukesh z. 1 year ago on Google
    The hotel is very unprofessional. I gave a banquet booking and when we gave the confirmation, they did not revert for 9 days. Near tot eh event date they got a big booking so they gave me a sold out mail. They shifted my booking to a bar and gave the hall to the other client. I would not trust this hotel as the team is also unprofessional. At any time they can shift the venue and give you the bar, or lounge area for the meeting. Please do not trust this hotel.

  • 4/5 Rayon K. 2 years ago on Google
    Booked the table before. Ordered drinks in the menu which was not available, ordered another one then the bartender came and told me they don’t have tequila anymore, HD no other option then to order a scotch. On the other hand we wanted something which was not in the menu and I called for the chef and asked to prepare it the way we wanted and we got a finger licking dish, beyond expectations. The staff is courteous and gentle.

  • 5/5 gautam chik b. 5 months ago on Google • 2 reviews
    Overall excellent. Be it front office, room service whatever. I liked the most about the restaurant on the ground floor and the roof top as well and the staff are well behaved, polite and courteous and always ready to help you. Food quality and taste are par excellence. Portion of foods are sumptuous. Enough for two. I am looking forward to stay on my subsequent visit. Room and washroom are spacious, equipped and absolutely clean.
    1 person found this review helpful 👍


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