Hotel Ganpati image

Hotel Ganpati

Hotel

Warm rooms & suites in a relaxed hotel featuring a restaurant & a juice bar, plus a gym & a sauna. People often mention room, hotel, good, service, staff, experience, breakfast, Ganpati, stay, Hotel,


Address

Bidhan Rd, near Maa Bhawani kali MandirSiliguri, Ward 12, Hakim Para, Siliguri, West Bengal 734001, India

Website

ganpatihotels.in

Contact

+91 76999 98590

Price rating

$21/night

Rating on Google Maps

3.90 (634 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: room (24) hotel (22) good (20) service (19) staff (17) experience (12) breakfast (11) Ganpati (10) stay (10) Hotel (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Anne E. 1 year ago on Google
    Versatile ambience and great experience. Food quality was good too, with great customer service.. looking forward to come again πŸ₯°
    2 people found this review helpful πŸ‘

  • 1/5 Kumar J. 9 months ago on Google
    Very bad service. Even after booking in advance staff are least bothered about the guest. I had a very bad experience. Took the money in advance. The roo 201 that was offered to me is n very bad condition, stinking smell, walls are swollen by water dripping. In 2nd room that they offered was not ready , very untidy condition . When asked for refund staff argued like not refunded. Very Bad choice....
    2 people found this review helpful πŸ‘

  • 5/5 Saikat S. 8 months ago on Google
    We had a very good experience with Ganpati hotels, travel with friends. .. Food was excellent, service has exceeded my expectation so we are comming again in 30th July. .. Thank you team Ganpati for warm hospitality. ..
    1 person found this review helpful πŸ‘

  • 1/5 nishant v. 1 year ago on Google
    Worst, The worst!! The management is hell! The rooms are dirty as hell, had to change 3 rooms to get one where it was a bit clean but had to again help the boy to clean it and change the blanket and linen as there were patches all over it. They make you feel like you are staying there for free and not paying them. Further, I booked with breakfast included and had to leave at 9 in the morning. Asked many times the staff about the breakfast timings the night before and they did not have any answer So, in the morning I called again at 7 AM and they told me at 8 it would start, went to restaurant at 8:45 and they denied that breakfast is not ready yet as their chef had just arrived and had to leave without breakfast and the worst is they denied compensation later on. I booked through Agoda and after contacting agoda for help they lied that everything was clean and well. Moreover, the owner with his friends drinks and enjoy in the open at the check-in not really one feels secured with family with this kind of attitude. DO NOT BOOK THIS HOTEL WORST WORST WORST!!!
    1 person found this review helpful πŸ‘

  • 1/5 Mohammed J. 1 year ago on Google
    Worst hotel I have ever stayed in. Rooms too small, sticky floors, dirty bedsheets and blankets, and the price they are charging like 3 stars . No amenities even a bottle of water was not provided. They served welcome drink with flies on it. Restaurant was he'll all tables were dirty no menu, no service food was tasteless. I would never suggest this hotel to anyone. Last the management was he'll when I complained about the issues they don't even bother to apologise. This is not a hotel it can be a lodge.
    1 person found this review helpful πŸ‘

  • 1/5 Rupali P. 1 year ago on Google
    Hi! I booked the hotel from Kolkata through watsapp, paying 2000/- as booking amount n the room rent was 3200/- with complimentary breakfast. N our stay with hubby n my 14yr old son,booked 4 bed room, but unfortunately when we reached by traveling from Kolkata by road i our car,the horrible experience began!! Our room was 206, when we entered the room, surprisingly it was totally dirty, not even broomed. Rhe door mat was so dirty.i don't know,for how many months the room was not cleaned. Moreover in the bathroom, there was not evena single hangers in the bathroom for hanging cloths. The room was too small that aftr the bed hary any space was left to walk. Aftr i told the room service to change the door mat he changed it.The amount we psid fir this room was really worthless for double bed was really waste of money coz the beds were 2 single beds. And the most importantly the next morning, when they promised us to come fir complimentary bfast at their restaurant, sharp at 8am, coz we had been promised by the manager the night before that he will be keeping the bfast ready by 8am. But when we reached the counter for the bfast next day at 8.30am, then the answer came ftom them was shocking. Nobody was there ,n chef too.so hav to to wait for bfast.so we left without bfast.n when i shouted at reception, he returned me the change amount, and charged 3000/- instead of 3200/- for one day. At night around, 11.30pm, we felt a huge noise of people jumping at above floor, and complained also,but nothing has been taken care. But i couldn't sleep coz again at night 2.30am, again i got awaken by the people running around n throwing utensils on the floor, i don't know, what yo do, n tried my best to sleep. But could sleep...it was a horrible, n worst ever experience!!!!!. Pls its my request not to book that hotel strictly. I don't know, whether it was some ghost or not, coz came to know from them that all 3 boyed were stayed on above floor n booked the room, but they slept early. πŸ€”πŸ€”πŸ€”πŸ€”πŸ€” Worst!!! Worst!!! Worst!!!!
    1 person found this review helpful πŸ‘

  • 5/5 VISHWAMANITH J. 7 months ago on Google
    It was a great stay. Highly recommended for people travelling with their pets. Cooperative and responsive staff. Clean rooms with all ne essay amenities. Overall we had a good stay at the property
    1 person found this review helpful πŸ‘

  • 1/5 Laxman K. 3 years ago on Google
    Worst hotel according to what I faced. The hotel staff are not changing the duvet cover and blanket. I saw one case infront of me. I asked them to change my duvet since it was not cleaned and they informed me that it is out of stock. A couple checked out from the room just near to me. I was standing out I saw couple leaving the room and then the staff rearranged the room with the old duvet and blanket without replacing and that room they were trying to assign me as I request for a room change. Not at all hygienic, I will suggest to visit another hotel. Look for hotel Tania which I went after leaving the hotel.
    1 person found this review helpful πŸ‘

  • 5/5 Sudip S. 10 months ago on Google
    Buffet breakfast is grand and has many choices. Staffs are polite and welcoming. Rooms are neat & clean, with all the amenities in room,tariff is quite economical comparing to other hotels of my experience. Beautification work especially the plants & floral arrangement at reception lounge is amazing.πŸ₯°πŸ₯°
    1 person found this review helpful πŸ‘

  • 5/5 Anirban M. 1 year ago on Google
    Anubhav puri and Robin chetri is a very good staff.we are staying bz this two person

  • 5/5 Haider A. 1 year ago on Google
    It was an amazing experience with Hotel Ganpati, we really enjoyed our stay, food was superb, all the team were coperative and friendly...

  • 4/5 candy f. 10 months ago on Google
    Room is good according to price because breakfast is complementary. Good breakfast service. In room should keep coffee ,tea but coffee is missing. Room service is too slow, I have to called many time for a single service. Otherwise good.

  • 5/5 gurpreet j. 9 months ago on Google
    We were roaming on the streets and we saw this hotel Ganpati and it looked nice from the outer view. We thought of giving a try. We took their suggestions before ordering a Food and they suggested us their special Mutton khazana and we ordered dal makhani along with that. Words can't describe the Taste of the Food that we ordered that we end up ordering 3 Dal Makhani. The must try is Lacha parantha. The entire staff was very courteous and kudos to Golden their star employee. Thank you to the entire staff for the mouth watering food and the hospitality extended during our visit. Gurpreet Singh Jaggi

  • 5/5 AMI I. 9 months ago on Google
    Amazing stay with sumptous breakfast plush interiors loving management and pet friendly staff just they take Care like our own family members ! They are extremely hospitable staying in siliguri for last few times in diff hotels this was a homely and amazing experience they serviced at 3 am in night they took care of my room since my puppy was also there like own house just too great and all of all they have amazing air-conditioning and powerful one in Siliguri summers

  • 4/5 vinod m. 11 months ago on Google
    Very Good Comparing all nearby hotels and cheap then other hotels I suggest to please visit. All hotels near by are higher rates and that to without AC and no cleanliness. Also I had left my charger and after contacting it was returned by the staff through courier

  • 4/5 Arpita M. 9 months ago on Google
    Service not good. Rooms are very small for 2 people. AC not working well. Hotel interior is great. Restaurant is good & pet friendly, food is upto the mark.

  • 1/5 TANMOY R. 1 year ago on Google
    It is first time with family staying at this Hotel, which is horrible. Geizer, AC, TV, Intercom, Mobile number does not work properly. Complementary breakfast is horrible and nothing is available without Toast and Puri. Double bedroom charging 2500, without normal things as mentioned. It's a horrible experience and never recommend if not changed and updated in future. No Corporate discount is available. Experrienced like low budgeted hotel. Poor and compromised management without F&B manager. Very unprofessional and did not used GST bill on compromise. Trying to avoid discussing with owner for such feedback. Very bad

  • 1/5 Taruna tom t. 4 months ago on Google
    NOT VISIT VERY BAD PEOPLE ........I was today for lunch with my French friend ... and Horrible experience. Such rude behaviour wasn't expected at all. They don't even know how to communicate properly with guests. Even after reminding multiple times about cleaning they forgot to do so. When the receptionist was informed about the same, we got harrassed. Even they not want to say sorry .. They have really DOG 'S CAFE ..SO IF YOU WANT TO TREAT AS DOG MUST VISIT ...

  • 1/5 Mousuz K. 4 months ago on Google
    Horrible experience. Such rude behaviour wasn't expected at all. They don't even know how to communicate properly with guests. Even after reminding multiple times about room cleaning they forgot to do so. When the receptionist was informed about the same, we got harrassed.

  • 5/5 Sumit K. 8 months ago on Google
    Excellent service ,food quality. Was awesome, specially Ganpati Special Biryani and Chicken Delight πŸ• Pizza, Housekeeping and Reception staff are very cooperative, they are always ready to help, Overall stay was comfortable and memorable one, will visit again and recommend Hotel Ganpati to my friend and family. Kudos to Ganpati Team, Keep up the good work... 😊

  • 5/5 lata b. 5 months ago on Google
    They have their own parking Their food is good specially momos Their rooms are good Nd the best part they are pet friendly nd location is in in main market πŸ‘ŒπŸ‘ŒπŸ‘Œif u have fur baby just google nd go for this only

  • 5/5 Mira rani R. 6 months ago on Google
    Excellent Budget Hotel in Siliguri. Specially Reception and Service is Outstanding. One Little advice :Please recruit experience Staff in restaurant and Housekeeping . Never mind It's my 7th visit in this hotel. So Nice Hotel.

  • 4/5 SAGNIK SARKAR (. 4 years ago on Google
    Hotel is good. Restaurant not managed professionally.

  • 5/5 AMIT S. 1 year ago on Google
    Good rooms nice to stay cheap rates well decorated food quality was excellent room service staff was to good well behaved reception staffs were welled behaved Operational manager was to good gentle polite kind enough to help me in the restaurant his service was to good I really like the hotel I will recommend my friends to come and stay in hotel ganapati siliguri

  • 5/5 rahul d. 1 year ago on Google
    It's my first time here, The people are quite friendly and well coming. The food and the staff were both pleasant.

  • 1/5 Fact F. 1 year ago on Google
    I was stayed there four nights, but the kind of service I got it was never expected...nothing is good in this hotel 1) Room size is very small..can't have a place to sit. 2) They don't have require HK staffs. My room was not cleaned for two consecutive days. 3) No guarantee for TV. Most of the connection going out and hardly resume despite given multiple calls to helpdesk. 4) Food quality and varience is very poor. Breakfast menu is horrible . They don't have fruits, coffee in their menu and also limited of Paratha or anything 5) Behaviour of manager/management is very rude 6) Refund/Reschedule/cancellation policy is very poor. They will ask full booking money if you check out early date despite inform to the team during check in. OVERALL EXPERIENCE IS VERY BAD.

  • 1/5 Jeebandeep M. 2 years ago on Google
    Recently my checkin was denied here.Most importantly they don’t know how to behave with their guests.Mark my words there is a black guy present in the reception and he needs to be thrown out from this service.Why the customers have to suffer always.The hotel should be named as Mahisasur instead of Ganpati. Its better to sleep in a tent than in this hotel. My honest review - 0/10

  • 2/5 rad 2 years ago on Google
    Need lot of improvement in ambience and customer service.. however the owner is good person but staff behaviour have to be improved.....

  • 5/5 Aarpa B. 2 years ago on Google
    Room was cozy.but the room was to compact and small.. A bit expensive compared to the services.! Check out time is 12 but it is negotiable.. Located in bidhan market.

  • 1/5 Andranik D. 2 years ago on Google
    I was denied check-in, the receptionist (man) was very rude. If they have tarif issues why they put their low prices on display? The customer always has to suffer. Booked through OYO.

  • 4/5 Shailendra S. 4 years ago on Google
    Decent place to stay.Clean and well appointed rooms.value for money.Location is central

  • 4/5 Saifur Rahman S. 1 year ago on Google
    Location is good, near with Hong kong market & bidhan market. rooms clewn, but bed is too small. we chek in in a familly room with rs. 3000.

  • 1/5 Abhimanyu D. 4 years ago on Google
    Most third class category hotel I have ever seen. They are really bogus and cheater. They cheated us very badly, please don't go there.They make our tariff twice while we checked out. Their staffs were laughing that time on our situation.

  • 2/5 Lalit T. 1 year ago on Google
    Hotel 🏨 is good, most of the rooms smells with cigarettes 🚬 smoke. If you’re sensitive with smoking smell than you must avoid this place or request them prior to give you a room accordingly. They have in-house restaurant with variety menu, Automatic lights πŸ’‘is also a issue at this place πŸ˜… As soon as you grab menu you’ll find yourself in a trouble as the menu is like a puzzle πŸ§©πŸ˜…. God be with you πŸ˜‚

  • 1/5 Subhranil S. 1 year ago on Google
    Third class service, literally the worst fooding place I have been to, the staff in the roadside food stalls are better then these people, the staff was clueless how to serve food to the guests, it took hours to prepare food, they served desert first, while we were asking for rice...lol seriously the worst restaurant in siliguri! Disgusting.

  • 5/5 Rabin C. 1 year ago on Google
    The dog villla cafe was amazing please to chill out with the friends and family,, And the food was totally delicious 😍and the service was totally amazing with a great respect,, I love this place and it's was a great amazing cafe,, And the structure of that place was very nice

  • 5/5 Amit L. 1 year ago on Google
    Awesome service. Breakfast was ultimate. Very good behaviour by all staffs and reception. My fixed place for staying at Siliguri. All rooms were excellent.

  • 5/5 SUJOY S. 1 year ago on Google
    Pet friendly and very clean hotel.Good service.Food is little costly.Complimentory breakfast is very Nice.Just opposite of Bidhan Market Auto stand.

  • 5/5 nirmal d. 1 year ago on Google
    Stayed with my family here in #401,we have booked this hotel as one of my friends Soumyadeep Das from Hindustan Unilever Ltd used to stay here since 2019 ,and has referred to me , service is an excellent here, hospitality was awesome,location Prime Location just a 3mile away from Hongkong Market, This hotel is ideal for every type of travellers, I recommend Hotel Ganpati to all fellow travelers who vist Siliguri. Thank you Hotel Ganpati, we will visit again very soon.


Call +91 76999 98590 Open on Google Maps

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