Hotel Swastik Residency image

Hotel Swastik Residency

Hotel

👍 Pretty good hotel, rooms in affordable price, but foods are not too good, I suggest you to order food from outside, or you can go outside for food, there are many good restaurants near hotel. People often mention hotel, good, room, staff, night, manager, price,


Address

Bus Terminus, Lokenath Bal Sarani Rd, Opposite Tenzing Norgay Central, Ward 3, Pradhan Nagar, Siliguri, West Bengal 734003, India

Website

www.hotelswastikresidency.com

Contact

+91 353 251 1963

Rating on Google Maps

3.80 (575 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: hotel (18) good (14) room (11) staff (8) night (7) manager (7) price (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Bisombi B. 2 years ago on Google
    Pretty good hotel, rooms in affordable price, but foods are not too good, I suggest you to order food from outside, or you can go outside for food, there are many good restaurants near hotel.
    2 people found this review helpful 👍

  • 1/5 Vivian Mark C. 2 years ago on Google
    Worst place I've ever stayed in ...Staff are not professional at all ...instead of calling their guest , ma'am or sir ,they use hello as a gesture to call their guest which is very inappropriate...the hotel looks good from outside but its not worth it at all ..They don't allow outside food ,they have a long rule book which is supposed to be adhered by the guest ...ITS NOT A HOTEL !!!!! THE RULES MAKE IT A PAYING GUEST ...If we cannot enjoy freely what's the use of booking such a hotel ...they don't even allow you to go to the terrace ...you cannot wash and hang clothes ...parking is very small ....I would suggest Hotel Apsara Siliguri as a better option ...Swastik needs to teach their staff how to serve their guests ..very unprofessional ....People comming to siligui ,please don't book this hotel ...ITS AN ADVICE FROM MY END IF YOU DONT WANT YOUR MONEY TO GO TO WASTE ....." WORST HOTEL EVER ...I WISH I COULD GIVE THEM A 0 RATING ....
    1 person found this review helpful 👍

  • 4/5 Abijit B. 9 months ago on Google
    Location is good, very near to the Siliguri Junctiona and Tenzing Norgay Bus Terminus. Rooms are also good as per price. However cant comment on room service as the same was not availed.

  • 4/5 Angshuman S. 5 months ago on Google
    Good hotel.. for staying in siliguri

  • 5/5 R&R K. 5 months ago on Google
    Cheap and best hotel in siliguri for a night stay. Staff are friendly, located next to bus stop.

  • 1/5 Roopal J. 3 months ago on Google New
    Worst in Hospitality. Manager and staff behaviour inappropriate.

  • 2/5 Kallol M. 1 year ago on Google
    Staffs r not friendly. Tea n coffee quality r worst...

  • 5/5 Santanu B. 10 months ago on Google
    Good rooms and service. centrally located

  • 1/5 Anirban B. 1 year ago on Google
    So bad don't ever come here they do like all verification without telling us any proper reason and their behavior is so bad i just felt so weird and uncomfortable

  • 1/5 Gyanesh S. 10 months ago on Google
    Too bad it was in comparison of payment, no service ,no proper response and unpunctual. Please avoid to stay

  • 5/5 Mohd Amin A. 9 months ago on Google
    Nice hotel and fair price room n nice location

  • 1/5 ASHISH J. 10 months ago on Google
    Hotel manager was third class they don't give any service and always ready to misbehave guests when they are complaining

  • 1/5 Nemai N. 10 months ago on Google
    Bad Bad Bad. Very very much bad behaviour of staff and manager. Yesterday night i said i will leave tomorrow 5am. Now 5am a boy said no bill available here, bill is with manager and he will come 9am. I call manager , manager said why you not received bill yesterday night, then i leave Hotel without bill. this is manager.

  • 4/5 Pinak S. 1 year ago on Google
    Good place to stay at siliguri. Allows couple. Rooms are okay. Service is also okay. However didn't liked the washrooms. Medium price. Good place to stay near siliguri junction/ bustand.

  • 4/5 Pusker S. 4 years ago on Google
    I am staying here from last 8 years, neat and clean very hygienic rooms. Service is slow but staff behaviour is gud. There are two hotels just in front of each other new building is preferably gud. Food quality for a frequent traveller like me is very good because I prefer home type food. For spicy food lovers u can get so many restaurants around this hotel.

  • 2/5 Ibrahim h. 6 years ago on Google
    I have been there in 2012. Stayed for just 2 night. Old hotel. Rooms are not satisfactory. Need renovation and better maintenance. Price is very reasonable.

  • 5/5 Arup D. 1 year ago on Google
    Awesome experience.. awesome ambience.. awesome staff behaviour

  • 3/5 Pradip M. 5 years ago on Google
    The hotel location is good. But the room (206) i get is just average. Some smell is all around the room. Some helper is good. But some is not. According to the rate chart the room i get semi deluxe. But it's not. toilet is too small. But u can get all time hot water which is required for winter season.

  • 4/5 Debabrata D. 2 years ago on Google
    Good service, room and bathroom are very clean hotel staff behaviour awesome. And the last thing is important "You don't go out allowed after night 8 o'clock, otherwise its good "If this comment is helpful for u then give 👍"

  • 4/5 Rajib Kr. C. 1 year ago on Google
    Complete family lodge near Siliguri Station and Tenjing Norge Bus terminus.

  • 3/5 Nawang B. 1 year ago on Google
    It's was bad experience. Rooms were not clean. Bathrooms were dirty at all.

  • 5/5 Rhitam C. 2 years ago on Google
    Very good hotel..staff behavior is very good...kunal their manage is extreamly good and helpful.he is from mirik...room quality..guijer facility with ac also avialble all the time ..bathrom also very clean... Most economic (pocket friendly) neat and clear hotel to stay at siliguri... At first I booked hotel mount embasy..I went and left after watching their rioom condition.. I mover to hotel VIP olive...extreamly bad behabiour of their staff ... I chosed an AC room but they have shown me non ac room with ac room tariff.. I entered this hotel swastik regency almost in mid night after being frastuted of getting a good quality hotel at reasonable price... Their manager gladly accepted me to allot an ac room at most reasonable price..their dining was closed due to late night..for me they arranged dinner as well...very helpful yMr Kunal is.. This entire review honest review.and I am not provoked by anyone to gve this review... ,


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