Extremely disappointed with the service, as someone that suffers with chronic pain in their joints and have recently twisted my ankle (potentially broken it) I was laughed at and belittled over the phone, as they expected me to walk down the road to collect my delivery. I live in a block of apartments and both the restaurant and restaurant driver accused me of "using the same excuse for months" and that they would not meet me at the door. Once managing to collect my order, the driver again questioned the legitimacy of my injury and laughed. As a loyal customer I would have assumed some sort of understanding/ aid would have been accommodated but apparently not.

Ordered at 7.30pm order arrived at 9.20pm tried to ring and no-one would answer when eventually got food. Which is expensive from here and also have to pay Iver £2 delivery charge. The food was freezing cold even the curry sauce was ice cold to the point I didn't fancy warming it up so had to throw my share away. Rang to complain but as before no one would answer. Would not recommend expensive freezing cold food and take away don't respond either

Order from here regularly as it always tastes great but the past 2 times the beef chow mein in black bean sauce tasted disgusting and there were no signs of any black ears even used, way too much veg and just tasted really bland. Wouldnt return again now as it's a waste of money in my opinion.

Everything tasted as if it had been recooked in more oil. Delivery took over an hour. The veg in the sweet and sour was raw and hadn't even seen a pan, there were zero signs of them being cooked. Overpriced, 70% went in the bin

Over an hour after accepting my order, Golden Wok then cancelled it without explanation. If you're too busy and can't commit, it's very simple- don't accept an order. You don't wait over an hour and then decide to cancel it. Appalling service.

Have ordered several times over the years, but not enough to class myself as a regular. Food has always been okay. Not Great, just okay when you're hungry. I decide to place an order for Prawn Toast starter and a quarter duck with pancakes. time was 19:29. I called them 80 minutes later to see where my food was and got the obligatory "it's on it's way and will be with you shortly". No apology. 10 more minutes pass and food arrives. So 90 minutes total to deliver just 2 miles away. I appreciate you have busy times, but 90 minutes and the food was barely warm, let alone hot. Took one bite of the prawn toast and it was soggy and luke warm. Thankfully, the duck and pancakes can't really fail with that, as just heated up the duck and was okay. Lost customer and had I known about the low hygiene rating I saw in other reviews, I'd have not bothered tonight. Save your money and go elsewhere. Please. Terrible, terrible, terrible.

I ordered chicken chop suey, the only other ingredient apart from chicken was bean sprouts, the sauce was very jelly-like. Chips were over cooked and exceptionally dry. Rice was fine but not good enough to salvage this awful, expensive meal. I won’t be using this takeaway again.

Thought would try as it was buy 1 get one free. It wasn't good. Chicken curry was like soup, only 3 chicken wings per portion (although best part of meal tbf) first impressions and all but its not to my go to...ever again

Wow - probably some of the worst food, I have ever tasted. Ordered this evening. Half the food was cold. Chips taste like they had been re - heated multiple times. Chicken balls were just greasy and disgusting. Would not recommend save your money. We spent £30+ and almost all has gone in the food waste

Gutted... this was our regular place for Chinese, consistently delicious food. Then it seemingly closed for a while and when we noticed it was back online this week we made an order. The food was cold, the rice was dry and tasteless. Proper gutted.

I've been eating here a lot and when i say alot i mean alot.... but i just can't stop. usually i'd order to home but today i decided to collect and the staff inside were so kind such a great place, seriously recommend also the spring rolls here are just amazing they taste so good hot and cold

Nice food but was a little expensive for what it was. Was delivered fast though.

Discovered this gem as a Keele student back in 2007 and I cannot thank them enough for all the delicious vegetarian options I was able to eat and then my sister enjoyed during her time at Staffs uni. You rarely find vegetarian friendly places but to have mock meat options for everything since 2007 is incredible. Whenever we are passing through SOT, we make sure to take an order home!! Thanks for the memories and the delicious dishes.