The staff Rafal & Sam are very friendly, they take our orders in their heart and remember what I am allergic to. They would recommend different drinks or snack accordingly. Excellent service, best cafe in town.

always an amazing experience, never misses. they treat you so well the more you visit, remember your order (makes me smile uncontrollably when they do, partly out of embarrassment) and have a small chat with you. they’re very inviting, from day one. despite there being different people who work there in different times (i usually go 2-4 times a week), they all seem to have a moral duty to treat others nicely and with a smile — so it is incredibly heart-warming. i’ve been visiting since february without really missing an entire week!

What makes this branch so great is the warm welcome from the staff. Dennis, Adrian and Sam. It is always a joy to walk in and place an order before opening my laptop. Whether writing afresh or editing a previous chapter I can just drop into a happy routine here at Cafe Nero in Bradford.

The only decent joint left in this awful city. Exceptional staff with the highest standard of customer service and a new quirky, eccentric and funny manager, Raf'. The three lads Sam', Aidan and Chris' not only make the best coffee in Bradford but are friendly, respectful and always brighten up my day with their humour and positive attitude and warm welcome. Keep up the great work gentlemen.

My go to place for coffee! I love the ambience, service and friendly staff. Came to Bradford for the first time in Oct 21 and this was right opposite to the place I was living in. And now it is the regular spot that I come in alone, with my partner or with friends.

Coffee’s great but what is going on with the staffing waited over 30 mins just a trainee making coffees poor soul this is a human right violation every week it goes from bad to worse!!!! Just close your store if your can’t find people to work!

Went in for the first time. Staff was lovely. Had a latte. Sat by the window. Watched the world flow by listening to easy music on the in house stereo. I was so relaxed. I've never felt it in other coffee places. Got up to leave and staff said thank you. If you need time out go to this place. A+ from me.

Love this place, one my favourite coffee shops to visit in Bradford city centre to socialise/work. All the baristas are so friendly, I have never had a bad experience. Customer service is brilliant, the atmosphere is wonderful and the coffee is lovely.

Best carrot cake I've ever tasted was delicious and the cappuccino was beautiful too....love it in cafe nero there always so polite and friendly .

The young chap was polite and friendly. I got a fresh and warm pain au chocolate with a large Cappuccino at 7:50am. I took a short walk to city park where I sat down and enjoyed the combination. Update: great service as always and their coffee is just the best IMHO with a blueberry muffin.

The best coffee I've had in ages! Decaffs are often weak but this was well made and full of flavour. Decaff extra hot latte. Love the counter design here, quite art deco and very Italian.

Standard Nero Branch. Coffee ☕ always good.

A lovely coffee shop right in the middle of town. Not too loud, amazing coffee and defo one to saviour

Blonde guy with tattoos and piercing is the right person in the right place- very polite, such a nice person and me and my partner received the best customer service. Milkshakes were lovely, 100% recommend ! X

The wheelchair facilities could improve I had to wait for a member of the public to go inside and ask a staff member to bring out a ramp the disabled doorbell did not work.

Not the best experience but maybe because it was too busy and closing soon

Bought a large coffee and muffin to sit and catch up on some work to be kicked out before I was half way through my coffee. Would have been easy to say when I bought the coffee that they were closing soon and I could have gone elsewhere.

So convenient as we were out of shopping mall n looking for a cafe. Perfect location, clean with plenty of seatings. Nice n cool staff. Ordered couple of things in cakes, bars & muffins section as well as coffees, quick respond. Lovely time we had there. Thanks to the staff

Great coffee and always amazing staff, always sure to brighten your day. Went in on a lunchtime rush today and was served by Aisha, despite the long cues and busy rush, she made perfect coffee with excellent customer service 😊

While I'm glad Cafe Nero now provides multiple food options for vegans, I was disappointed with the quality of the quality of the food and the prices. I bought a vegn mince pie which was good. Unfortunately, the vegan sausage roll which cost £3.35 was bland. A Greggs sausage roll has more flavour and is three tes cheaper. Also, prices for sandwichs are between £4 and £5 which I think is overpriced. I've given 5 stars for service becuase the staff were friendly and efficient. I've given 5 stats for atmosphere because the cafe is designed well with warm lighting and nice furniture. I won't be coming back.

Staff are friendly, food decent but quite expensive for what it is worth, very small interior and feel there are less tables than a previous visit, I don't understand why there isn't upstairs seating as it is a fairly busy shop? Sat down to eat and was met with the most foulest stench, the smell coming from the toilets absolutely stank of pee! I wondered why nobody was sat in that particular area and I'm not surprised as you could wake the dead with the stench! It left a very unpleasant feeling for me whilst trying to eat my food and drink that we had spent over £30 on even after we had mover tables and I will not be coming again just for this reason.

Very nice coffee, good range of food. Vegetarian and vegan options. Range of seating and tables including plug sockets. Friendly helpful staff.

Ok so the milks were sitting on the counter (multiples of the various types) but I didn’t think anything of it. My partner and I got coffees with my partner having regular milk and me having an alt milk. We also had some sandwiches from the fridge that they heated for us. Anyways, we’ve both come home with very upset stomachs and a lot of pain. Either the milks were out and shouldn’t have been or the place is unclean or something. Anyways, I’ll never be going and will certainly be telling everyone else to avoid it as well.

Lately this place has gone down hill, and is continuing on the same trajectory after my visit today, a massive UK COFFEE brand, with no Cream to put in a coffee? I mean come on NERO, seriously, this has happened twice within the last 2 weeks at this branch.

Nice little coffee spot!! Coffee cake is delicious, would definitely buy it again.

Great place enjoy a drink or a snack all served with a smile. Lovely service from wonderful friendly staff.