Berry's Jewellers image

Berry's Jewellers

Jewelry store Jeweler Watch store Jewelry repair service Watch repair service

One of the Most Reviewed Jewelers in Leeds


Address

45 Commercial St, Leeds LS1 6EX, United Kingdom

Website

www.berrysjewellers.co.uk

Contact

+44 113 201 0500

Rating on Google Maps

4.90 (255 reviews)

Open on Google Maps

Working Hours

  • Sunday: 11 am to 4 pm
  • Monday: 9:30 am to 5 pm
  • Tuesday: 9:30 am to 5 pm
  • Wednesday: 9:30 am to 5 pm
  • Thursday: 9:30 am to 5 pm
  • Friday: 9:30 am to 5 pm
  • Saturday: 9:30 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: watch (57) service (40) experience (29) helpful (23) watches (21) recommend (21) knowledgeable (20) store (20) purchase (18) Berry (15)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Will B. 6 months ago on Google • 36 reviews
    Great experience, love my new watch. Got a great deal saving £900!!
    2 people found this review helpful 👍

  • 5/5 Elaine M. 1 year ago on Google
    A lovely buying experience. Peter was friendly and very knowledgeable on the item we purchased. There was no pressure and we were shown various watches to help us make our decision. We would definitely recommend a visit to this store if your considering making a jewellery purchase, customer service at its best.
    2 people found this review helpful 👍

  • 5/5 Jane H. 2 years ago on Google
    What a wonderful shopping experience from the moment we walked in, we were made to feel at ease and relaxed. Rod talked us through the omega watch selection and through the features available. Making the whole experience relaxed and easy, feeling valued with a glass of champagne to celebrate my purchase. Will definitely go back for all my future purchases.
    2 people found this review helpful 👍

  • 5/5 Martin A. 1 year ago on Google
    Fantastic customer service making the whole buying experience a 10/10. I'd asked to see 4 watches and when I arrived Danielle had them all ready to view and try on. Danielle and Rod could not have been any more helpful. Great job both of you and thanks.
    2 people found this review helpful 👍

  • 5/5 Andrew F. 1 year ago on Google
    What can I say but thank you for giving me a first class buying experience. Very friendly and knowledgeable team, especially Rod and Danielle. I walked away with my purchase with confidence that I had bought from the right jewellers. Many thanks for making my Birthday purchase a pleasant one!
    2 people found this review helpful 👍

  • 5/5 Rob P. 1 year ago on Google
    What a fantastic experience visiting Berry’s. The staff were absolutely amazing, with a wealth of knowledge. Nothing was too much trouble. Thanks for everything, I love my new watch. Will definitely be back, if I get the chance.
    2 people found this review helpful 👍

  • 5/5 Nick C. 2 years ago on Google
    I've visited Berry stores in Nottingham and Leeds, the staff are always welcoming and very helpful. Been in the Leeds store today where Rod and Debbie were fantastically helpful, the store has the best selection of watches that I've seen anywhere, not stuck up like you can find in some high class jewellery stores, really relaxed and easy atmosphere. If you are looking for something special then you've got to give Berry's a go, highly recommended.
    2 people found this review helpful 👍

  • 5/5 Hannah P. 6 months ago on Google • 4 reviews
    Lovely experience, Louise was a great help and very accommodating answering all our questions in store and queries over email post purchase. Will be recommending Berry's to friends and family!
    1 person found this review helpful 👍

  • 5/5 Ruth F. 2 years ago on Google
    Having searched for months for a ladies Omega for my 50th Birthday present I finally found my dream watch at Berry's in Leeds. From first entering the store the customer service was excellent from Rod and Hazel. They made the whole experience really special and I would highly recommend this store for such a luxury gift purchase
    1 person found this review helpful 👍

  • 5/5 Peter H. 1 year ago on Google
    Very impressed with Berry’s : Louise the Assistant Manager responded quickly to my e mails and sourced a lovely IWC Pilots watch and did her very best to meet my trade in price for my Tudor watch. Alas, Berry’s could not quite reach my trade in price and we could not finalise a deal. However, I have been very impressed with the level and professional service provided by Louise who went out of her way to help me. I totally recommend Berry’s as a first class jewellers with a high level of service. I am sure I will be paying Berry’s another visit in the future.
    1 person found this review helpful 👍

  • 5/5 Nicola H. 1 year ago on Google
    What a wonderful experience from start to finish. Danielle who dealt with my sale was very knowledgeable and there was no pressure to buy - but I did and now I’m the proud owner of a beautiful watch . Danielle made me my purchase a lovely experience and all the staff were very welcoming. I’m sure we will be back very very soon. Thankyou
    1 person found this review helpful 👍

  • 5/5 Owen H. 1 year ago on Google
    Dealt with Danielle. Bought a new Omega Speedmaster. Great knowledge of the brand and history. First class service and a friendly feel to the experience. Highly recommend dealing with this business.
    1 person found this review helpful 👍

  • 5/5 Rudi I. 1 year ago on Google
    Purchased a new watch from Berry’s Jewellers online and I can’t praise them enough, the customer service was second to none. The price was extremely competitive, the delivery and packaging was excellent and every member of the team I communicated with went the extra mile to assist me. I would highly recommend this jewellers without hesitation.
    1 person found this review helpful 👍

  • 5/5 Northern R. 1 year ago on Google
    What an absolute wonderful all round experience and well worth the journey over the Pennines from Liverpool to Leeds. Bought a brand new Omega Speedmaster Moon Watch. Thank you Rod.
    1 person found this review helpful 👍

  • 5/5 Julie B. 2 years ago on Google
    Absolutely fabulous service by Rod. My husband was looking for a new watch for his birthday and Rod was so helpful. He had great product knowledge and the watch we got is amazing. The free gift is a lovely touch too. Thank you
    1 person found this review helpful 👍

  • 5/5 Oliver T. 1 year ago on Google
    Brilliant service from start to finish. Troy was extremely helpful in ordering in the exact watch I was looking for, which no other shop had availability with, very quick to get in touch with me to tell me the watch had arrived and reserve it for me to view. Picked up the watch and was very happy with the entire service from enquiring to buying.
    1 person found this review helpful 👍

  • 5/5 mark w. 1 year ago on Google
    I visited the store with my brother looking to buy an Omega Moonwatch The sales team were all very friendly and professional. The salesman Rod who served us was very knowledgeable about the watches and he went above my expectations in gifting me a bag full of goodies to go with the watch. My brother was so impressed he too also bought the exact same model. If you’re looking to buy an Omega I would recommend giving them a visit . I traveled 60 miles to get there and the experience was worth it.
    1 person found this review helpful 👍

  • 5/5 Jamie B. 2 years ago on Google
    I have to say that my experience at Berry's was fantastic Danielle helped me find my dream watch and the customer service was excellent from both her and Louise was outstanding. I couldn't thank them more. A fantastic experience leaving me with an amazing time piece.
    1 person found this review helpful 👍

  • 5/5 ste m. 1 year ago on Google
    I can’t speak highly enough of our experience in Berry’s, Leeds. The Omega specialist, Rod was helpful, didn’t put any pressure on us to buy anything, but was full of advice about the watch we decided on. Wouldn’t hesitate to recommend Berry’s to friends, or to shop there again. Thank you
    1 person found this review helpful 👍

  • 5/5 Stephen G. 11 months ago on Google
    I was looked after by Danielle and her colleagues. My partner and I felt comfortable when viewing the watches for sale, with no pressure from Danielle to speed up our decision making process. Information about the watches was communicated in a very helpful fashion. We were given every opportunity to ask questions, which were answered comprehensively. Danielle and the other staff were all professional, courteous, well informed and helpful. A very enjoyable shopping experience.
    1 person found this review helpful 👍

  • 5/5 Lee 1 year ago on Google
    Excellent experience at Berry’s. I bought an engagement ring, and dealt with two members of staff - Troy and Emma. I’m not usually a fan of speaking to people in-store, but both were very knowledgeable and easy to talk to. Great selection of rings, and I left the shop having learned a lot! Almost a shame I only intend to buy an engagement ring once, but I would definitely go back if I needed something else, like a watch. Highly recommended.
    1 person found this review helpful 👍

  • 5/5 Gemma Critchley (. 4 months ago on Google • 25 reviews
    Thank you Roona and the Berry's team for helping me with my watch. Your knowledgeable and kind service really was appreciated and I felt like a valued customer. Thank you Roona, I will be back!

  • 5/5 Andrew B. 4 months ago on Google • 8 reviews
    Firstly I have to say how appreciative of the excellent service received and advice given whilst purchasing a watch from Berry's Jewellers. Troy the sales consultant was extremely patient and knowledgeable about all the watches and advised on the particular model that would meet my requirements. All the staff were very friendly and helpful especially Troy. Absolutely delighted with my watch and will definitely visit the store again.

  • 5/5 G M. 3 months ago on Google • 5 reviews New
    Me and my partner went to Leeds to celebrate my birthday. We decided to mark the celebration by looking for a nice jewellery piece or watch. We went to a few shops within Leeds city centre. We ended up at this jewellers. Myself and my partner never really review, but praise is given when due. We were greeted by a young gentleman named Troy. He was so knowledgeable about watches and different types of jewellery in store. His customer service was exceptional. He was very well mannered and professional. We ended up purchasing an omega watch and he was a main driver for the purchase. Troy is a great asset to the business and a pleasure to meet. Thank you Troy !

  • 5/5 emily g. 5 months ago on Google • 3 reviews
    I had the pleasure of buying my first ever watch from sales consultant, Lucy. She was welcoming, friendly, attentive, and clearly had an abundance of knowledge about the products she was selling. The process was efficient, and now I own a beautiful watch, thank you Lucy!

  • 5/5 Julie P. 1 year ago on Google
    We returned to Berry's Leeds to part exchange a watch we previously purchased in store against a new model. From the moment we entered the store, we were made to feel welcome and comfortable. The whole process, from the valuation of our trade-in, through to the purchase was a positive experience and the staff were really supportive and informative throughout. It was also testimony that the member of staff we dealt with had originally sold us the watch we were part exchanging, probably 12 years ago!

  • 5/5 Peter B. 1 year ago on Google
    Today I purchased a beautiful watch from Berry's in Leeds.All the staff were friendly and polite. I was served by Rod who was very knowledgeable and friendly without a hint of the snobbery you find in some shops like this. A really great experience. Thanks!

  • 5/5 Mark M. 1 year ago on Google
    Emma was a fabulous assistant. Very knowledgeable of the Breitling watch which I purchased. Was really helpful with our other Breitling watches which we had.

  • 5/5 Chris T. 3 years ago on Google
    Cannot recommend highly enough. A special thank you to Chinda, its been my pleasure to buy a few pieces from him, if you are looking at watches, he's the man to speak to. Thanks again for all your help, 1st class as always

  • 5/5 Trevor C. 10 years ago on Google
    Had several watches in the past, can't do enough for you, very helpful with no pressure at all. Took a watch in last week with a minor repair, was expecting it to be sent away but they took the time to sort the problem there and then even when the store was busy which surprised me. Would recommend anytime.

  • 5/5 Alan H. 6 years ago on Google
    Great service, fantastic stock range and superb value for money

  • 5/5 D 6 years ago on Google
    Great jewellery and very helpful professional service. Staff concentrate on the personal touch here, but it can take a long time to complete transactions, especially if you intend to haggle. The quality of the product is worth it though, particularly if you want something personal and different.

  • 5/5 Kate R. 5 years ago on Google
    My husband and I shopped all over Leeds for my engagement ring and ended up purchasing at Barry’s due to quality & selection of their sapphire rings and the attention to detail & service. The selection was easily twice a large as other stores and the quality was immediately apparent. Our salesperson was very attentive and knowledgeable. All in all, a wonderful experience.

  • 2/5 Alex B. 4 years ago on Google
    Pushy staff felt very uncomfortable

  • 5/5 Alys G. 3 years ago on Google
    I went in over the weekend with my son to look at watches for his birthday. Jacob was incredibly helpful and we left with a watch - there was no pressure to buy and was happy to show more products until we were happy. Thanks

  • 4/5 Paul H. 3 years ago on Google
    Excellent experience, good price for part exchange, professional service and well looked after by Dominic who has vast knowledge on Omegas. Extremely happy with new watch.

  • 5/5 David s. 3 years ago on Google
    The purchases i have made at berrys have been excellent time pieces, this has been complemented by Rod who has been fantastic, a true ambassador for berrys, Our calls have always been returned and Rod has been very attentive and polite when we are in the shop. We wouldn’t hesitate to recommend Berrys and Rod to our friends.

  • 5/5 Timpani 3 years ago on Google
    Very well presented store, all the staff friendly, we were served by Chinda Jim, helped us choose a Breitling from the large selection displayed in their shop in shop, the selection of products was representative Of the entire catalogue for all the brands and allowed an easy choice to be made, Chinda was excellent in his approach and highly knowledgeable on the products we looked at and very professional too, would thoroughly recommend a visit if you are in the market for Breitling, Omega, Iwc, bremont or the large selection of fine diamond jewellery Would happily shop at the store again in future

  • 5/5 Reegan Campion W. 3 years ago on Google
    Dominic from the Leeds Branch was really Professional and made the purchase of my Breitling super easy and would definitely go and visit him again. Watch arrived to my house the next day!

  • 5/5 Paul H. 3 years ago on Google
    Excellent service whilst buying watches for my wife and I. Highly recommend

  • 5/5 Dave D. 3 years ago on Google
    Good service and helpful staff willing to help while I decided on what to buy

  • 5/5 G M. 3 years ago on Google
    Great service, Jacob being particularly helpful in the purchase of an IWC

  • 5/5 K K. 3 years ago on Google
    Berry's have been an absolute pleasure to deal with. Dom spent a lot of time with us, answering all our questions and generally being helpful. We would most definitely make Berry's our first port of call for our next purchase.

  • 5/5 Jack E. 4 years ago on Google
    Very good service always a pleasure to shop at Berry's 5*

  • 5/5 diane m. 3 years ago on Google
    I visited this store yesterday with my husband to buy a watch for his daughter and would highly recommend Berry’s. We had very satisfactory service and such a great choice. We bought a beautiful Omega Constellation for my step daughter and even ended up buying a ring for myself.

  • 5/5 S B. 3 years ago on Google
    I was recently on the search for an Omega Speedmaster but my local stores in Edinburgh were not particularly helpful and over priced. Chinda from Berry's came recommended via a colleague and I have no regrets. Not only was the watch priced extremely competitively, He was able to arrange tracked next day delivery at no extra cost. Regardless of where you live in the UK, If you are after a watch I'd highly recommend picking up the phone to this store. Chinda was very knowledgeable and his level of customer service is something that is hard to find these days.

  • 5/5 Phil B. 3 years ago on Google
    Perfect service - I enquired about the availability of a particular watch, and as promised, as soon as the watch was in the shop I was contacted to let me know. A mutually convenient time was arranged to view the watch and it was very well presented and exactly what I was expecting. The whole purchasing process was extremely simple and the functions of the watch demonstrated perfectly. From start to finish the process was seamless and I cannot recommend Berry’s highly enough. I will be purchasing more watches over time and will definitely be using Berry’s again👍

  • 5/5 James 3 years ago on Google
    Saw a well known watch appear in the shop window when passing and decided to enquire.. Served by Dom who was exceptionally friendly and knowledgeable. Walking in to enquire, it was clear I wasn't an existing customer but I was treated well, nice atmosphere and not uptight like 'undisclosed competitors'. Was given the opportunity to inspect and wasn't pushed for a sale at all. Given contact details if I wanted to complete the purchase to hold the watch which was a nice touch. Phoned up later that day, gave a holding deposit over the phone and watch was removed from the window and polished up for collection the next working day. Complete box, paperwork etc.

  • 5/5 Nick Y. 3 years ago on Google
    Went in to drop a watch for service. Ended up spending £3500 on a new watch!!! Great service from Jacob. Really great. Nice atmosphere, not at all uptight. Manager went above and beyond to help get me an extra watch link there and then. Can not recommend highly enough.

  • 5/5 Robert O. 3 years ago on Google
    Went in with a shortlist (longish) of watches to try, Jacob the shop assistant was only too willing to help with no pressure. After trying a few models settled on a watch which I absolutely love. Great all round service in a relaxed atmosphere, thanks Jacob 👍.

  • 5/5 Craig E. 3 years ago on Google
    Excellent customer service throughout! No pushy sales, knowledgeable about the watch and brand. I will definitely be a returning customer to the Commercial street boutique. Thanks to Rod, Louise and Paul for the great shopping experience.

  • 5/5 Kate J. 3 years ago on Google
    Exceptional service

  • 5/5 Jatty L. 4 years ago on Google
    Excellent customer service...don't be afraid to ask for discount, you don't ask you don't get 🤓👍

  • 5/5 Declan S. 4 years ago on Google
    We purchased our wedding rings from this store and we absolutely recommend them. They went above and beyond, were refreshingly friendly and down to earth. Thank you for making our experience fantastic!

  • 5/5 Jamie D. 4 years ago on Google
    Excellent selection of watches and helpful, knowledgeable staff. Recommended.

  • 5/5 Andy D. 4 years ago on Google
    Went in today to collect Breitling from service, served by Kirsty and Dominic A real pleasure to be served by professional, freindly and polite consultants I was deliberating on another Breitling nothing was too much trouble, very patient and full of knowledge Many thanks

  • 5/5 Shazzy J. 4 years ago on Google
    Staff were great and very helpful. Louise was a pleasure to speak to and would highly recommend. Manager was also very nice and welcoming.

  • 5/5 William B. 4 years ago on Google
    Chinda was really helpful without putting on any pressure and helped us by a beautiful watch. Good experience, couldn’t be more helpful.

  • 5/5 Moosa M. 4 years ago on Google
    Big thanks to Chinda for all the help, extremely helpful, very knowledgable and not pushy when purchasing my watch. He took his time and also patient with us

  • 5/5 PAUL D. 4 years ago on Google
    I was very impressed with the service my wife and I recieved on a recent visit to this branch of Berry`s.We were met by Chinda Jim and made to feel very welome, we viewed an extensive range of watches and were both impressed by his enthusiasm and willingness to impart his extensive knowledge of all the leading watch brands on display. I would certainly have no hesitation in recomending Berry`s commercial street to anyone in the market for a new watch.

  • 5/5 Ben 4 years ago on Google
    Great shop with well informed staff. Jacob, who helped us, was very helpful. thank you

  • 5/5 Lee M. 4 years ago on Google
    Absolutely fantastic service from Chinda. Extremely knowledgeable on all products - especially watches. I’ve purchased multiple items over the years from him and cannot recommend him highly enough.

  • 4/5 David B. 3 years ago on Google
    Bought a lovely Colibri fountain. Great value.

  • 5/5 Abbie M. 3 years ago on Google
    Great experience. Chinda was very knowledgeable and provided excellent service

  • 5/5 Elise N. 3 years ago on Google
    Professional consultants, enthusiastic service from Chinda, my Omega Seamaster watch is sent here for repair, very satisfactory service experience.

  • 5/5 Steve H. 3 years ago on Google
    A most efficient and professional service. Sound advice and knowledge from Dom with robust support from other team members. Very reassuring for those significant purchases.

  • 5/5 Neil B. 3 years ago on Google
    Fantastic services, spent a little more than I wanted to. But walked out a very happy man. Large deposit down, and 4 years to pay the rest o% interest👍

  • 5/5 Nadiah S. 3 years ago on Google
    I just got married last week and I called up the store to see if they had a specific Tag watch I had had my eye on for over a year. Deciding to treat myself, Chinda explained that they do not do Tag watches in that particular store however he could get one in for me to have a look at. I was beyond pleased and excited to visit the beautiful store and see the watch. Having made an appointment with Chinda he went above and beyond to make sure I was happy with the Watch. It looked absolutely beautiful and the service was so exceptional. If you you wish to order anything it is worth calling and seeing if they can get it in for you!!! Thank you to Chinda and the team for being patient and literally making sure I had everything I could ever want in terms of adjusting it and presenting it beautifully. I will definitely be back again :-)

  • 5/5 Stuart E. 7 months ago on Google • 1 review
    Visit Leeds Berry's with my wife with regards to a new Omega Constellation was attended to by Rod Young , what a gentleman , put completely at ease and no pressure whatsoever to purchase, Rod was a very patient and knowledgeable man and my wife and I were very impressed. We returned the next day as Rod was due to go on leave and purchased the watch. I will definitely be promoting Berry's to my friends. Thank you Rod Young an absolute gent. Regards Mr & Mrs Stuart Eaton

  • 5/5 Eddie n. 6 months ago on Google • 1 review
    I called in today to purchase a watch by appointment, with Emma. The whole experience was excellent from start to finish. I was shown a selection of watches as well as the one I purchased, which was very well presented. I had the watch sized, and Emma took me through the purchase process. The level of professionalism was very high, and Emma was clearly very knowledgeable. I would highly recommend Berry's and would definitely purchase from them again.

  • 5/5 kev r. 6 months ago on Google • 1 review
    My wife & I were made very welcome, to browse the great range of Omega watches on display. We were able to purchase two of the newly launched models which we were interested in. Which they had in stock. Great staff, great price,with a couple of omega freebies thrown in. Thanks to Rod. Well worth a visit.

  • 5/5 Jim M. 6 months ago on Google • 1 review
    Excellent service and made to feel very welcome. Woukd definitely recommend on anyone looking at buying a high end watch


Call +44 113 201 0500 Open on Google Maps

Amenities


  • Payments
    • ✓️ Cheques
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

Trends



Last updated:

Similar Watch stores nearby

Last updated:
()