Absolutely amazing shop, staff and jewellery. From the moment we walked in we were welcomed and looked after. My mum can't stand so they got her a chair and served us with the best customer service one could ask for. We have bought some beautiful things and we will be back soon. Thank you so much xx

I have been going to this store for a number of years for all my Pandora items. I find the staff are very helpful, extremely polite, their service and customer care is extremely good. Over the years a couple of items have had to be returned, and there have been no qualms at all. I was once in there and mentioned that one of my bracelets seemed a bit funny, the owner took a quick look and said she would give me another, there was no thinking about it, no saying she would have to return and I had to wait, straightaway she gave me a new bracelet. Cannot say better than that. The staff are so good that I always spend more money than was my intention. Lol.

We recently bought two gifts for two members of our staff as they have been working brilliantly this year. The ladies in the shop were more than helpful. Shop is full of all types of quality jewellery for all budgets. Highly recommended and will sure to visit again. Thank you for the brilliant service.

Lovely ladies extremely helpful thank you will be using the shop again

I never send a review but today's experience left me completely satisfied and happy! I'd searched the whole pandora network to find the exact charm I was looking for and found it here. This was like the yellow pages advert for flight fishing by JR Hartley. The staff here are absolutely 'amazing very professional, very happy, thank you Megan! You're a star!! ☆☆☆☆☆

Had my ear pierced today the lady Adele was so nice and made it a good experience definitely recommend

A lovely shop with lovely people who are very helpful , I definitely recommend them .

Wonderful customer service from Megan and Adele. Kind, knowledgeable and amendable making my experience a great one. I shall certainly be continuing to use them.

Great jewellers with friendly, knowledgeable staff.

We both had bespoke rings designed and created from scratch with the personal support of Megan. Great service and superlative quality. Absolutely recommended.

This fab jewellers was recommended to me by multiple people. Megan and her team were very welcoming, knowledgeable and friendly. Makes such a big difference to have the personal service and we left feeling very happy with our purchases. Beautiful jewellery and a great selection. Would 100% recommend. Thank you all so much

Great place to shop for my pandora Parking most of the time and very helpful staff Will continue to use evens xx

What lovely experience extremely helpful and pleasant staff. Have been visiting this shop for a few years and always welcoming and helpful.

I love, love this shop, the staff are so friendly , excellent products so much choice I will definitely be returning.

This is a difficult one, as our previous experiences in this shop have been lovely, welcoming and pleasurable, and that is exactly why myself, my partner and family members have kept returning to buy Pandora products. sadly this time I left the shop upset. Yesterday was my birthday, and I left work early, excited to visit the shop and treat myself. my partner had bought a voucher from evans for me, and I had a fair amount of cash to spend too. I wanted to make the most of the 3 for 2 offer on Pandora products. I was told that I could not use the gift voucher against the offer. The lady was apologetic but stood firm and said this was pandoras policy not theirs ( bearing in mind the voucher was an evans one) I left the shop with nothing. I have since sought advice from 3 sources of the Pandora company, and so far had 2 conflicting answers, I have no clue where I stand on this. My feeling is that the cash is in your till, yet it cannot be spent how people wish to spend it! There was also another issue before this one, which is too long to explain. I respected and understood part of it and said fair enough, but the rest was confusing. My partner has stated he will never buy vouchers from you again, or any products. The voucher I had, I am giving away as I do not wish to visit your shop again. Generally I am an easy going person, and don't complain much at all, but I was genuinely upset yesterday and felt strongly enough to post this review. This is very regretful because like I said before, previous visits have been very positive and pleasurable.

Great service today from this shop, they exceeded my expectations massively. Very impressed with both staff members I met today, the overall customer service, the range of stock and the procedures in place to prevent the spread of COVID-19, distancing, sanitisation etc etc. I realised today that these smaller businesses need our business more than ever right now and this company deserves that business more than most. Brilliant customer service from my initial email last night to leaving the shop this afternoon 100% satisfied I can't thank you enough. Oh and Grace thinks the shop is in her words "proper proper cool"

Very happy with my purchases. Megan who served me was just wonderful. Thanks.