My better half loves the products from here and for her birthday I bought two rings. There are plenty of choices for you to view and the service quick and friendly. My only downside was that no one came up asking if I needed help (when I was lost at first) but they were helpful once I had decided upon my choices.

Ordered Online & everything was terrible, Item cancelled email recieved 1day later but no one could tell me why it was cancelled!? Obviously spoiled my plans. Extremley poor customer service given by advisor on phone & overall just one of the worst customer service experiences of my life - no one was bothered in the slightest!!! would have expected much, much better from such a large company! Will never use again!!! 👀👎😤

Bought a valentines present her. Good choice of jewellery. Very helpful as I wasn't sure what to get. I can get charms in the future for other special occasions.

Really good shop staff are very pleasant and helpful

Good service. Nice stuff. Not cheap. Worth a visit once a year.

Vistied this morning , was served by a lovely lady called Channel . Exchanged an item that was too small , and how to sort out an ring with a stone missing .This lady was so helpful . Came away feel reasurred .Thankyou for taking your time to explain ( safety chain) and explaining how my app works , i am one pleased gold member .

I find Pandora stores quite overwhelming best of times with how bright they are and sometimes so busy. Went to pick up an online order and was served by Taylor, in Westfield Bradford. She was so helpful and patient because we wanted to exchange one of the orders we had and ended up purchasing an additional charm. The store was getting busy but she took her time with us. Will be going back to the store for future purchases.

Very good staff, gave me help making my choices, store environment also good.

Loved the jewellery as it was a gift for my mums 40th birthday the people were nice at first but then they got annoyed because I said no thanks to a 5 pound gift box and 5 pound piece of cloth just for jewellery and got annoyed when I picked the free box and bag but I will be coming back just wish the people there wasn’t as rude all over a an item I didn’t want 😐

The lady was really helpful on finding my charm and the customer service was amazing best bracelet is high quality

I was very kindly helped by Molly today at the Broadway Pandora, she was so lovely and great. I left the store very happy.

Great customer service for an exchange on a defective Christmas gift

Such stuck up staff in the Bradford branch. Always have a slapped face on and mad rude. Nothing compared to earnest jones or h.Samual or warren James!

Very poor service. Staff seemed like they didn't want to be there. The women serving us didn't even ask if we wanted the earrings and ring in a box, didn't realise she had put nearly £100 worth of jewellery in cheap tissue paper until we gave the items as a gift. Felt very embarrassed when it was opened in front of everyone, made the gift seem very cheap. Will not be returning.

Bright clean shop and brill staff

Excellent service, very helpful.

Shocking service and very poor staff wont be visiting that hole again

Very very slow serving! Better customer service in Leeds!

Nice place to get quality Jewelry

Very good customer service

Staff are lovely and theres plenty of jewellery to choose from

The customer service was wonderful really good

Great customer service,welcoming,helpful.It was a great experience buying at pandora broadway.

Lovely bright clean crisp shop. Staff are very helpful. I like that the staff are not too pushy they give u space and time.

Got to love pandora. I love all my charms very pretty. Great for any occasion. Never disappoint

Went in to buy a ring for my friends birthday but it was out of stock. The staff were friendly and offered an alternative which was as pretty

They have got some beautiful new pieces in went with my granddaughter for a present for her friends birthday ihave to go again for my charms I have seen for my bracelet now and the assistant was very helpful great shop