1/5 Fazia H. 1 year ago on Google
Worst
shop
I've
ever
been
to.
Avoid
at
all
cost.
My
sister
ordered
her
bridal
jewellery,
the
guy
insisted
he
wanted
full
payment
but
after
a
lot
of
argument
we
settled
on
80%
deposit.
No
receipt
was
given
at
point
of
sale
and
a
receipt
via
WhatsApp
was
promised
on
the
same
day.
Waited
3
days
for
receipt
and
then
tried
to
contact
the
shop.
Me
and
my
sister
phoned
the
store
around
25
times
before
we
got
through.
A
young
girl
answered
the
phone
and
asked
us
why
we
weren't
given
a
receipt.
She
said
she
was
going
to
send
it
immediately
via
WhatsApp.
Waited
for
another
2
days
before
the
receipt
was
sent.
This
was
a
very
distressing
experience.
When
ordering
the
jewellery
the
guy
said
ur
jewellery
can
arrive
either
the
next
day
or
6
weeks
later
which
was
very
strange
but
we
just
took
his
word
for
it.
Close
to
the
delivery
date
we
messaged
the
shop
and
were
told
the
jewellery
had
arrived.we
travelled
1.5
hours
to
collect
only
to
be
told
it
wasn't
here
and
we
could
have
the
ex
display
for
the
same
price.
I
knew
instantly
that
these
guys
were
completely
unethical
and
fraudsters.
Originally
the
guy
was
selling
the
set
at
the
same
price
even
when
we
had
removed
4
items
from
the
set
and
couldn't
understand
why
we
weren't
going
to
pay
the
full
price
as
we
were
only
buying
half
the
items!
We
also
asked
for
2
kareh
which
we
hadn't
paid
for
and
were
told
he
was
going
to
order
them
and
we
could
purchase
them
if
we
wanted.
We
tried
on
a
2.6
from
the
shop
which
was
OK
for
size.
When
we
finally
went
to
collect
the
jewellery
the
lady
was
absaloutely
vile
gave
us
the
worst
customer
service
just
wanted
to
get
rid
of
us.
When
I
asked
about
the
kareh
she
pulled
a
box
of
bangles
from
the
shop
and
said
they
were
£200.
These
were
normal
plain
bangles
the
same
ones
that
sell
for
£5
with
4
kareh.
I
was
collecting
the
jewellery
for
my
sister
as
she
was
too
upset
with
the
customer
service
and
quite
frankly
did
not
want
to
set
foot
in
the
shop.
I
ended
up
telling
the
girl
in
the
shop
that
we
only
asked
for
2
Kareh
and
she
said
that
was
fine
and
gave
them
to
me
for
£45.
The
Kareh
were
not
ordered
in
they
were
just
picked
from
the
store.
When
my
sister
tried
the
kareh
on
they
did
not
fit.
They
had
given
us
the
wrong
size.
We
have
tried
to
exchange
them
and
have
been
refused
plain
and
simple.
We
were
not
after
a
refund
just
an
exchange
for
a
bigger
size
so
that
she
could
actually
wear
them
on
her
big
day.
We
live
in
hope
that
Allah
swt
serves
these
awful
human
beings
with
exactly
what
they
deserve
in
sha
Allah!
I
hope
no
one
else
goes
through
the
horrific
experience
that
we
had.