So heart broken and shocked and distressed. I'm a patient at the hospital at present. They treat you like a dog. Many times they have ignored me when I want to speak to them. Go to hell all you ignorant staff. You approach people and listen to people whose faces you like. I pray to god your own families go through the same. Faheem at oakburn

Our mother was admitted to the Dementia Assessment Unit the middle of July from the Nursing Home she was at. The care our mother received at Lynfield was above and beyond any care we could have wished for. She was sadly put on end of life the middle of August; the staff on the DAU were so caring to her and all the time kept her dignity. They were very supportive to me and my sister explaining everything to us. The staff were all angels to our mum and thank them from the bottom of our hearts to every single member of staff who looked after her; you all deserve a medal ❤️❤️

Without this hospital, I am convinced my younger brother wouldn’t be here anymore. My mother has been emailing back and forth and we are grateful to know he is being cared for and they are doing what they can to help him positively. I know he doesn’t have a vape, I know he doesn’t have his comforts but he is safe and taking the help. Only 4 stars because 5 would be absolute perfection and it took a while to get an email address to speak with someone. Phone calls have never worked for us anywhere. Thank you to this team, especially Jessica the ward manager.

My sister has psychosis and she is having one of her episodes now and they have left my disabled mum to deal with her at home when she's just getting worst it's disgusting when my sister has asked to be taken in and she's been told there's not beds. Your staff are trained to deal with stuff like this and my mother isn't SORT IT OUT!!!

Terrible hospital some staff were lovely but some were just pure rude I got locked up in seclusion for 10 days and they wouldn't let me shower have a wash brush my hair or teeth couldn't even have a book and they lost my cloths

Having spend a short time there i found the staff plesant and friendly. The food was amzing, home made and cooked fresh each meal time. The hosptial (Ashbrook ward) was clean and tidy for the most part. Paticents where rather messy. The staff listened to you and did their best to accomidate your needs within hosptial guidelines. My room was very large with a sink and window. 2 outdoor areas that you had free access to one non smoking. Nice lounge, working tv. Activity room needs a good sort out and re stock. Other areas for those granted with leave i did not visit. These places are not nice too go to, my stay was necassary and it helped, it is a good hosptial. 4 stars due to being short staffed however this was soemthing that could not be helped. the whole country is short staffed.

My son is there locked in a room with nothing to occupy his mind no access to a vape to help with nicotine cravings, his quran has been taken off him and no visitors. Its more like a prison than an actual. hospital to help sick people. Some of the staff (the night staff mostly)have zero comcompassion. Terrible place

Don't even deserve 1 star... Never met a more ignorant therapist. Double standers with every patient Tey are rediculous

Unprofessional. Receptionist don’t know where you need transferring. You’ll be on the phone to this hospital everyday. Staff are mentally unwell. No staff member can actually help. They will always say you need to speak to someone else. Worst place to be.

This place is terrible. Staff are awful. This is not a mental health hospital this place is 100% prison.

Not the best hospital, only good thing was a few staff members who actually cared but other than that u was left to struggle

A place which actually where people help you to go nuts. They defoe a mad house. I mean not the poor residence but the people that run the show

Disgusting, should be closed down. Patients treated with contempt and ridiculed. No attempt to engage with patients. Do not go here.

Terrible hospital. Not all but most of the staff have bad attitudes towards patients and family. If I had my way the place would be closed down. Lack of funding and lack of care

What a horrible place going by the reviews the staff here should be lined up against the wall If you get my drift

Gave me a lot of trauma and anxiety stil suicidal thoughts but not that much support