Featured Reviews


Frequently mentioned in reviews: fish (32) staff (18) shop (17) good (16) animals (13) tanks (13) store (11) stock (9) bought (9) tank (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Caitlin B. 5 months ago on Google • 5 reviews
    Very rude almost aggressive staff downstairs in the fish bit. The whole place STINKS of damp and mold. Most products have dust on them. All animals look poorly and depressed. Don't support this place. Don't go here - feel like I've shaved 10 years of my own life in this animal graveyard.
    5 people found this review helpful 👍

  • 1/5 Linda B. 2 years ago on Google
    I'm being generous giving it 1 star, that's for the fact it's got plenty of stock. But what a dump. Dirty fish tanks. A dumping ground downstairs for stock and boxes alongside the fish. Leaking roof, water dripping onto boxes, mouldy and smelly. A shop to avoid.
    4 people found this review helpful 👍

  • 5/5 Ray C. 2 months ago on Google • 135 reviews New
    Loved this place, it was huge and plenty of variety and stock including live stock, such a shame to lose this pet shop, it's been running for over 25+ years and started as a small shop that expanded to what it was, it closed its doors for the last time 2 weeks ago, best of luck for the future to all the employees and to the bosses.
    1 person found this review helpful 👍

  • 5/5 Darren V. 2 years ago on Google • 27 reviews
    Very knowledgeable staff, reasonable prices, wide range of products. I bought almost everything in my aquarium from this shop
    3 people found this review helpful 👍

  • 1/5 Aamer M. 3 months ago on Google • 79 reviews New
    Please don't visit this shop. Extremely unsanitary shop, found dog poo on the floor. Very bad smell as soon as you walk into the shop. Staff look like they're waiting around to die, as are the fish. Seems like a very unhealthy place, I couldn't leave quick enough
    2 people found this review helpful 👍

  • 1/5 Tracey H. 1 year ago on Google
    Came today and bad experience in the aquatics department. The man who served us was very unfriendly, didn’t let my child choose his goldfish, made no conversation with my son let alone any advice of what to do or ask about our set up at home. I wanted to leave but my little boy was so excited, such a shame customer service skills were zero here.
    3 people found this review helpful 👍

  • 1/5 Emma W. 1 year ago on Google
    Absolutely disgusting place. Windows all smashed in, mould everywhere including carpets and for sale tanks. The smell of mould and animal urine was very strong. The aquarium area was dark and falling apart. Tanks were filthy and the man was very unfriendly. Upstairs, no member or staff spoke to you or seemed interested, just stood on their phones. The live animal room was covered in webs, mould and dirty enclosures. Sad looking animals. Very high prices and I don't think I'll ever step foot in there again.. I could not leave fast enough.
    3 people found this review helpful 👍

  • 1/5 John M. 1 year ago on Google
    Came here to buy a marine aquarium. Was told by the man downstairs I shouldn't buy one due to the energy crisis. I purchased one elsewhere. Came back 4 months later to pick up accessories. The guys upstairs were helpful. Unfortunately the man downstairs huffed when we asked for service and told us to wait. Again I refused to buy from him. Never have I seen such a poor excuse in a customer facing role. After 20 odd years of using this shop I will no longer return. Not only did they lose around £2000 in sales but also a handful of customers. There are plenty of pet stores around Leeds who are happy to help and actually want to sell goods to their customers. Its just a shame one bad apple has damaged their business.
    3 people found this review helpful 👍

  • 4/5 Kris W. 6 years ago on Google
    Good pet store but not as good as at York Road. This one seems to have it's great days behind them. Still nice selection of birds and tropical fish, not so much in saltwater and animal food. Place worth visiting.
    2 people found this review helpful 👍

  • 3/5 A G. 3 months ago on Google • 108 reviews New
    The shop itself had so many tanks that I've never seen before! It was let down by the lack of parking, the graffiti on the outside and what felt like a building site in and outside. It's a pity because the shop is well stocked.

  • 1/5 Tazwunax 7 months ago on Google • 8 reviews
    An absolute eyesore. The pictures online showing both inside and outside are clearly very old as this place is one massive dump. I wouldn’t go back here again even if I have to pay slightly more elsewhere I’d prefer a much cleaner shopping experience.
    1 person found this review helpful 👍

  • 5/5 LEELEE_1989 D. 1 year ago on Google
    I got my Rabbit son from there last year I took him to get his cherry's removed at the vets and all the vets was coowing over him and when I went to collect him they said he was very well behaved and a pleasure he's lovely I can't thank them enough
    1 person found this review helpful 👍

  • 5/5 Sian G. 1 year ago on Google
    Went today with my sister, I bought an aquarium rock and some live plants for my tank. Both reasonable prices and great quality. My sister bought a corn snake and vivarium, the guy was very informative, snake came with a full feed and shedding diary from hatch date to today. Snake very tame and in well condition as were all the other animals we saw in the store. Fish tanks were not dirty like in some of the reviews we read before going and the place didn't smell like mould at all. The only thing that was true was the smashed windows but there is a problem with vandals in armley but the place is secure and reasonable presented for the area.
    1 person found this review helpful 👍

  • 5/5 Halina W. 1 year ago on Google
    Bought some budgies and the staff there recommend what cage to get and what things were crucial for them. Really kind staff and happy, healthy budgies
    1 person found this review helpful 👍

  • 5/5 Jenna M. 1 year ago on Google
    We have been buying our fish here for 13years, I have moved area now but still drive up to purchase my fish here. They really can’t be beaten in terms of stock, price and the variety. I’ve never had issues with the fish I have purchased, they’ve always been happy to check my water for me and give advice. As other reviews have said the building is run down and access isn’t good but the advice/stock is great.
    1 person found this review helpful 👍

  • 1/5 Shields 2 years ago on Google
    The building is incredibly shoddy, the fish tanks were unclean with plenty of dead fish remaining in tanks and the tanks for sale were unclean and/or damaged. Add to this that bizarrely the price of all the retail tanks I checked were actually much cheaper online.
    1 person found this review helpful 👍

  • 1/5 Aj Spirits L. 2 years ago on Google
    Walked into this store, and felt as if my soul was ripped out of my body. That atmosphere is shocking, so quiet I could hear the dead animals that died of boredom booing in the air of this godforsaken pet store. The smell of the store is absolutely rancid, the plants look as if they’re fighting for their life even though they’re artificial, the animals that unfortunately ended up in there look sad and depressed. The only thing thriving in that store is the black mould on the walls. Not to mention the water damage on the stock, along with the store having little to no shelves, having to place their items on the floor, along with having to spread it out to look as if the shelves are full. I’m appalled at the condition of this store. Flies inside fish tanks they’re selling, cigarette buds on the stairs that were built in the 80’s and stuck together with toothpaste. One gust of wind and that store is falling apart. The only good thing I can say about living (dying) world is the pets have toys etc, but it’s not enough to give this rating a higher star than one.
    1 person found this review helpful 👍

  • 5/5 Adrian D. 2 years ago on Google
    This is a huge pet superstore, it has everything you need BUT, it is so run down. It is in need off a really good clean. However that said I still really enjoy visiting!!! It could be and absolute gold mine, it has ample parking, very reasonable prices and wonderful knowledgeable staff.
    1 person found this review helpful 👍

  • 1/5 HL S. 3 months ago on Google • 48 reviews New
    Surprised that people still buy from here seeing how neglected the animals and the building is. It is known as Dying World for a reason.

  • 4/5 Michaela C. 2 months ago on Google • 6 reviews New
    Always friendly and happy to help. It's closed down now which is a shame. Prices were reasonable on lots of items.

  • 5/5 Hanis E. 2 years ago on Google
    Would highly recommend spoke to a lovely man who was very patient with me because I was asking for lots of advice, will definitely be going back very soon.

  • 1/5 iris c. 1 year ago on Google
    This shop is getting worse windows all smashed. No disabled access plus the steps are disgusting unwanted takeaway thrown onto them wouldn’t take much to remove it. The staff are paid for standing about doing nothing they didn’t ask if we needed any help or even say good morning when we went in. The only staff member who was friendly was the young lady in the bird part she answered our questions this made us feel she really cared for the animals in her care. I went in to buy fish tank artificial plants and wood they are reasonably priced but would never buy fish the last time I went downstairs the tanks were disgusting dirty and full of algae I have never see the man in charge cleaning any of the tanks.he just stands reading a newspaper. The shop smells it’s dirty and mouldy with stuff just strew everywhere.i don’t know who owns this shop but he should be ashamed at the state of it. I remember when it first opened it was amazing oh how its gone down hill. I’m amazed they have not been closed down years ago it’s a shame it could be made amazing once more.

  • 1/5 Lexa H. 1 year ago on Google
    Absolutely hideous excuse of a pet shop. How they make a penny is beyond me. Walked in ready to spend some serious money on a fish tank for my salon and the muppet sat on his phone with air pods in couldn't even be arsed to get off his backside and literally wouldn't move. I insisted I had a tank ready to go and I needed indicating which fish would be OK in a 400L cycled cold-water tank and he was just hideous. Walked out. So so rude. He will single handedly send you under, him and the unbelievable stench.

  • 5/5 Holly Jones (. 1 year ago on Google
    I'm giving the 5 stars as the shop was huge, with a wide variety of products. For all household pets. A few live animals like rabbits, guinea pigs, reptiles and different birds. I didn't get to fish as they were downstairs and with the pram, I didn't think it was worth looking at as it wasn't why I was there. Reasonably priced.

  • 5/5 Kian B. 11 months ago on Google
    DOSE NOT SMELL LIKE MOLD OR URINE the staff are very helpful and THEY DO LET YOU PICK THE ANIMAL THAT YOU WANT they are bad reviews . I got my budgie from their and he is great also got tips form the staff there witched help me get a bond with him within 6 weeks

  • 5/5 carrie-ann w. 10 months ago on Google
    Really good. The staff are so good for advice on everything.I always go there. it doesn't look good on the outside as someone had smashed all the windows. But we'll worth going in. But you can't judge a book by it's cover...

  • 1/5 Bruce J. 10 months ago on Google
    This place clearly had potential but just seems really old and dated inside. The broken windows outside don’t really help first impressions. Lots of dry goods for every type of pet but relatively high prices especially on some of the older stock, you can really tell the age due to the sun bleached packaging and water damage. Lots of empty enclosures in the animal section, but the animals do seem healthy thankfully. The fish section downstairs needs a lot of TLC, they did have a few more interesting species like Geogohagus and Dovii, alongside a small marine section but not sure I’d trust buying anything without a quarantine tank at home. Lots of empty tanks aswell. No sign of anyone doing maintenance either. Saw three staff members during my visit and non greeted us, or asked if we were doing okay. Shop clearly has potential but would need a fresh start I feel.

  • 5/5 Parviz A. 1 year ago on Google
    Great shop, always buy from them, much cleaner these days as well.

  • 4/5 Ben S. 1 year ago on Google
    I just wish they were a bit busier, good selection my staff. I just feel they're not making the profit they deserve

  • 5/5 Muny M. 1 year ago on Google
    Very big place, with lots of live stock, tanks and equipment. One of the best specialist stores around. They have all the little things that make all the differences in the hobby, pipe fittings, clips, big tubes of silicon, it's like a real Amazon shop of aquarium staff.

  • 5/5 Voodoo O. 1 year ago on Google
    Always friendly helpful and professional staff Has a wide range of products for all pets.

  • 5/5 V. Scryhoun S. 2 years ago on Google
    Always a joy visiting, and always my first choice when getting a new pet

  • 5/5 Helena D. 2 years ago on Google
    Love the fish here,always have. Been coming here years. Liam is always helpful and knowledgeable

  • 4/5 John B. 2 years ago on Google
    I remember when this was living world many moons ago, I visited to purchase a light for my tortoise and the staff member advised me perfectly on the light requirements I needed. I give it only 4 stars as I also bought some meal worms of which some were already beetles!

  • 2/5 Mark A. 2 years ago on Google
    As others have said store is very run down and could do with a good update.A wide variety of products is on offer though although I personally thought a bit pricey. A good selection of animals that looked in good shape.

  • 5/5 Kane E. 2 years ago on Google
    It has plenty of animals that are well kept with plenty of guides and lots of accessories to help you look after your animals the best way possible . There is lots of fish and it is all very clean and the staff members are very kind to ensure you get your pet and are very approachable

  • 3/5 Naveed A. 2 years ago on Google
    loads of pet items and nice aquarium inside is very dated and could do with refurbishment

  • 2/5 Julie L. 2 years ago on Google
    Smelt really damp and bad. Dirty. Sorry was a disappointing experience. The only good thing was there was a good selection of water pumps and aquatics.

  • 3/5 Neil E. 2 years ago on Google
    Nice n friendly..theres just something about going in there am not sure of ....

  • 5/5 Zenn22 2 years ago on Google
    This zoo is great, been about 20 times and never bought a thing

  • 3/5 Robyn B. 2 years ago on Google
    I don't highly rate this place as there pets are in poor quality

  • 1/5 Hakim H. 2 years ago on Google
    I asked about a certain fish medication and how much to add to a 60ltr tank they said add a teaspoon roughy 5ml when I looked at the bottle said something like 10ml per 800ltrs so teaspoon would have been way too much for my tank and would overdose and kill my fish if I bought it and added that much to my tank I wouldn’t take their advice

  • 4/5 francis w. 2 years ago on Google
    Friendly helpfull staff with good service. keen to help you get a good start with fish, Whether you are a novice or experienced getting back into fish.

  • 4/5 Lou J. 1 year ago on Google
    Giving 4 stars as the female hamster I bought from here under 2 weeks ago is healthy and tame and i love her.... however she is now heavily pregnant and only a baby herself, I can't blame the store for this as clearly the babies they got in weren't separated when they should have been, female hamsters can get pregnant from 4 weeks so I know this isn't the shops fault and the hamsters do have space and are looked after here.

  • 5/5 Paris C. 2 years ago on Google
    I got a budgie from these guys a few days ago. He's settling in well now. Meet Taurus!

  • 5/5 Jordan D. 1 year ago on Google
    Large range of products for pet supplies, great location.

  • 5/5 darren b. 1 year ago on Google
    I've bought several birds from here my latest last week a cinimon conure. All birds in superb health every time. Conure bought in July 2022 was super hand tame aswel. I recommend these, past reputation has gone in my eyes.

  • 5/5 Kim H. 1 year ago on Google
    Good variety lady helped me get the hamster my daughter wanted very quick and effective 😀 xx

  • 2/5 Andrew O. 1 year ago on Google
    Staff selling fish didn’t know which fish kribensis fish where Over charged for fish Gave less plants than asked for But charged for full amount Check your items and bill

  • 1/5 Jane P. 1 year ago on Google
    Tanks r dirty..fish look unhappy ..not a place I would buy from..but qss aquatics in bradford best place great place brillent custom ..one of the best in Yorkshire and I've been to alot of fish shops

  • 1/5 Fulger T. 3 months ago on Google • 1 review New
    the dog of the person who takes care of the fish should be tied up or not brought to the workplace anymore, the dog is sick plus it has a skin infection. Plus the person who take care of the fish his been given me a bd tips about fish. Also he’s so rude, I had to wait 15 minutes just to give a few plants…
    2 people found this review helpful 👍

  • 1/5 Eve F. 3 months ago on Google • 2 reviews New
    animals aren’t being cared for, especially the aquatic life, this is how they were keeping the frogs. The frozen food drawers smell like rotten flesh so obviously aren’t being stored properly. They were also hiring a while back and a friend called to ask about the job which they replied that they were paying £50 for a full day (8 hour shift). my friend let them know this is below minimum wage and therefore illegal but they didn’t care just stated ‘well that’s how much we’re offering’


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  • Service options
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