Lidl image

Lidl

Supermarket

👍👍 Our first visit to this Lidl. Great products and even better prices. The staff weren't very pleasant, especially the cashier, she never stopped shouting to another cashier about 'looking forward to finishing work in an hour". Very unprofessional service, I didn't want to know when she finished work;... People often mention Lidl, good, store, prices, staff, shop, great, service, bakery, products,


Address

Salts Mill Rd, Shipley BD17 7DZ, United Kingdom

Website

www.lidl.co.uk

Contact

+44 20 3966 5566

Rating on Google Maps

4.30 (302 reviews)

Open on Google Maps

Working Hours

  • Thursday: 8 am to 10 pm
  • Friday: 8 am to 10 pm
  • Saturday: 8 am to 10 pm
  • Sunday: 10 am to 4 pm
  • Monday: 7 am to 10 pm
  • Tuesday: 7 am to 10 pm
  • Wednesday: 7 am to 10 pm

Featured Reviews


Frequently mentioned in reviews: Lidl (18) good (12) store (11) prices (10) staff (10) shop (10) great (8) service (7) bakery (7) products (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Susan H. 2 years ago on Google
    Our first visit to this Lidl. Great products and even better prices. The staff weren't very pleasant, especially the cashier, she never stopped shouting to another cashier about 'looking forward to finishing work in an hour". Very unprofessional service, I didn't want to know when she finished work; I wanted polite, pleasant, happy service from Lidl staff whilst I'm shopping no matter what time I visit.......it was only 5pm!!! Staff should be trained that customer service is a priority. Let's hope the customer service is better on our next visit.
    2 people found this review helpful 👍

  • 4/5 Joanne W. 11 months ago on Google
    I think Lidl is great, nice clean and good products and prices. Staff friendly and welcoming. My issue is NO SECURITY!!! I’ve gone at 9pm. Kids hanging about, shoplifters causing havoc, staff being intimidated. Who helps the staff!!
    1 person found this review helpful 👍

  • 1/5 Phil A. 1 year ago on Google
    Good selection of food at a good price. ANOTHER UPDATE: IT NOW SEEMS PRICES ON THE SHELVES ARE NOT CORRECT EITHER!!! CHARGE MORE THAN PRICES SHOWN... REPORTED BUT WEEKS LATER STILL WRONG!!!! FURTHER UPDATE.. STOCK LEVELS AREN'T THE BEST AT TIMES DUE TO SUPPLIER ISSUES... Bakery is exellent and great quality. Place is clean and a good sized car park. Only disappointment was the male checkout assistant who was racing to get things through the despite it being quiet. Rushed so much an item fell on floor... I waited foe him to.pixk it up which he did. Still given 5 stars as all other checkout staff have been excellent and friendly and went at a decent pace.
    1 person found this review helpful 👍

  • 1/5 K 8 months ago on Google
    The worst Lidl you can imagine. ALWAYS check prices on the shelves with prices you paid at the till. I shop once a week and every single time there is at least one item that price at the till is higher than on the shelf! It's 10 pence more or sometimes 20 pence and even if item is on offer you still can pay full price! Staff knows about the issue but they absolutely don't care. I heard many times when pointed to them I was charge more than I should be that they don't know when the prices changed and it is main office fault. And that I should let them know the price is incorrect. Simply shocking!!!
    1 person found this review helpful 👍

  • 4/5 Michael W. 4 months ago on Google
    Excellent quality and good prices but still confusing layout, though I haven't been in this store very often. Brilliant service tonight but fewer staff

  • 4/5 Nick M. 6 months ago on Google
    Lidl is fantastic all round really. I only have 2 gripes. 1. The baskets are disgusting and need cleaning out, looks like puke in them and there all knackered. 2. No goats milk, they prefer to sell the very popular white cow bleach (thats why the population is now lactose intolerant because they boil the cows milk and the cows are abused, goats milk is 10 times better for you and georgious tasting)

  • 5/5 Liz L. 3 months ago on Google New
    Always interesting, good selection of middle aisle items. Great food. Just fruit and veg that goes off too quickly, but ok if you are using it in next 2 days.

  • 4/5 Diane M. 11 months ago on Google
    Find it clean and tidy and easy to shop. They open tills quickly when a queue develops. A shame when they have offers they dont seem to be available. Maybe I'm just too slow off the mark.

  • 5/5 Krzysztof B. 8 months ago on Google
    I like this shop. Is there enough space to walk freely. It is very rare, when product which one I am looking for is missing. Only one thing for which one I can complain is the lack of self-checkout.

  • 5/5 Naser Y. 9 months ago on Google
    Nice place new self-service machines are state of the art plenty of free parking, and the fridge areas are cold if you want to come in to cool down

  • 4/5 Zamier M. 1 year ago on Google
    Nice new store opened recently usual lidil store. It has toilets and plenty of parking and electric car charging onsite

  • 3/5 Dinie B. 10 months ago on Google
    It's a real shame that I have to mark it down. Generally, the store is good and the staff, on the whole, have usually been friendly, warm and welcoming. As a business owner myself, I am big on customer service and tonight was very disappointing. All the tills appeared to be closed as they were all red, however, there were 2 staff sat at separate tills. We weren't sure if they were about to swap over but one of them got up to join the other shop assistant who seemed to be having issues with her till. There was a third member of staff already attending to this individual. We hovered for a bit and not one of them looked in our direction even though I was standing right in front of them. They just carried on their conversation as if we weren't there. After a few minutes I asked if they were open but they just continued their dialogue as if I hadn't spoken. After a few minutes more, the manager joined them, so now there are 4 of them. We must have stood there for 5 minutes just waiting, with no other customers. All it would have taken was "I'll be with you in a moment" I was thinking that maybe they would at least apologise for the wait once they had resolved the issue but no, all three walked away like we were invisible. The assistant behind the till just went straight to scanning the items, with an attitude as if we were the ones inconveniencing her. Not one word did she speak apart from to state how much. I've been served by this individual before and she had the same attitude then which I was willing to ignore but not for a second time. I'm chalking it up to it being the end of a very long Saturday for them but maybe some customer service training is much needed.

  • 5/5 Lisette K. 10 months ago on Google
    It's a new store so very bright, fresh and open. I love that there's always car parking available, it's a very convenient location for me unlike the other Lidls and I can find most of what I need. It's nice to have themed weeks, e.g. this is Greek week so we stocked up on loads of Greek foods that we wouldn't normally find. Very happy shoppers last night. Most of the staff are friendly and keen to help which goes a long way.

  • 5/5 Anthony E. 1 year ago on Google
    So it's been decades since going to a Lidl but my word it's a refreshing change. Lately the shelves have been a bit sparse but in general I love this store, the bakery section is very, very dangerous though be warned you will buy and eat too many pastries. The fruit and veg on offer is limited but vastly superior to Tesco.

  • 4/5 Wayne G. 1 year ago on Google
    It's by far one of the best Lidl stores I've visited. Suppose it's because of the layout of the store, especially availability of some products not found in other Lidl stores. The entire environment is clean and tidy, both outside and In-store. It has become my Lidl store of choice compared to the other Lidl stores in Bradford.

  • 1/5 Matthew T. 1 year ago on Google
    Not so much a shop as it is a queueing experience. You can forget about popping in for a couple of bits, there are never more than two tills open so you will always be waiting a very long time.

  • 5/5 Bill B. 1 year ago on Google
    It's Lidl..lots if stock at good prices. Nice bakery and don't forget excellent prices at Lidl in the middle Staff are great and stacks of parking!

  • 2/5 Darren S. 1 year ago on Google
    First time I've been here as I always seem to drive past and forget its there. I've not been missing much though as its very underwhelming with lots of empty shelves (maybe supply chain issues?) Only managed to get half a shop so ended up going to "old faithful" Aldi

  • 5/5 Sharon J. 1 year ago on Google
    Lots of choice at good prices shop was nice and clean and groceries stacked neatly

  • 3/5 Nina M. 1 year ago on Google
    I do like the store but am concerned that nearly every time I go I find products ie fish and meat that are beyond there useby date.

  • 5/5 KOTIYA T. 1 year ago on Google
    Good range of products.. always full shelves. Prefer visite during not busy times.

  • 5/5 rachael h. 1 year ago on Google
    Love this supermarket. Excellent value for money. Always a fantastic variety of different cuisines. Food quality is really good. Fresh fruit and veg that can be stored for days before being used. Ooooh and if you haven't tried the fresh bakery section I highly reccomend it! Especially the triple choc brownies which are devine.

  • 5/5 Angus D. 1 year ago on Google
    Been here a couple of times for a small shop. It's got a big carpark with electric charge. I can't fault it so feel it deserves 5 stars

  • 3/5 Mark A. 1 year ago on Google
    Very hit and miss with the products. Sometimes they have it in Sometimes they don't, seems to be very little consistency. I personally avoid all the fresh fruit and veg as the stock rotation can be poor to say the least and have on more then 1 occasion got home to find a rotten vegetable in a bag ie potatoes

  • 5/5 Karl. A. 1 year ago on Google
    Cheap! If worried about cost of living then Aldi or Lidl would be the place to go for food, both supermarkets similiar but around here Lidl shades it with slight more choice due to bigger premises and bakery section. Going to switch from Asda to Lidl due to increasing costs of other bills but would defo recommend this place.

  • 4/5 MBC 1 year ago on Google
    This trip was okay and had what I needed, but today I had to dodge many palettes. Another issue they have is an issue with reduction labels they are printed off center so can't see the new price.

  • 3/5 aaron r. 1 year ago on Google
    The bakery is nice but would be better if they stocked more of the toffee yum yums and other sweet bakery things. If you go in after 6 oclock you will struggle to find things in stock in the full store. Very annoying. 3 stars.

  • 5/5 Paul S. 1 year ago on Google
    A lovely new slightly bigger store with all the great price and plentiful stock as expected .... I wasn't a great fan of Lidl in the early days, but OMG they have certainly got there act together now, and i rarely shop anywhere else these days.

  • 4/5 Helen J. 1 year ago on Google
    Really good prices and range. I would even prefer it to Aldi... but... I'm docking a star because it's frustrating that the trolleys need a pound deposit and the only baskets are unwieldy, deep, mini-trolleys on casters that are difficult to load onto the checkout. Ended up just tipping everything out onto the conveyor belt as someone was also loading behind me. I really hope they bring in some more ordinary baskets as I like to use one to ensure my shopping isn't more than I can carry. There are cute little trolleys for children which is a nice touch! Just proper baskets please!

  • 5/5 Gary D. 2 years ago on Google
    Brand new bigger than average lidl. Great car park, multiple electric car charging points. This Lidl is a bit out of the way so it's still building up its customer base. It's always good for reduced items if you go early.

  • 5/5 John M. 1 year ago on Google
    Lidl great place for value! Great discounts on lots of items , The bakery is great and would recommend for a quick snack! The butter croissants are great in the morning! Would recommend for a good shop! Beats any other comparing supermarkets.


Call +44 20 3966 5566 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Recycling
    • ✓️ Batteries
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ In-store shopping

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