5/5 John L. 1 year ago on Google
Surprisingly
very
good
experience.
My
booking
on
their
site
had
failed
to
go
through,
so
arriving
to
discover
this
was
a
significant
SHOCK
but
they
had
a
room
&
gave
me
it.
Taking
a
room,
that
was
already
available,
without
any
prior
booking
(or
rushing)
but
arriving
90mins
before
the
official
3pm
checkin
time
cost
me
an
additional
£10.
I
happily
accept
this
on
a
pre
booking,
where
staff
will
especially
ensure
a
room
is
clean
but
arriving
when
all
the
rooms
have
been
made
up
&
the
room
staff
are
packing
up
to
leave,
is
a
bit
rich
when
the
room
charge
is
only
about
£38
for
the
entire
NIGHT.
…
Mr
Wyndham,
that’s
too
tight!
Get
your
website
booking
system
working.
I
had
confirmation
on
screen…
but
didn’t
receive
an
email
&
thus
no
booking
existed!!
After
this
catastrophe
to
discover
no
air-con,
when
it
was
30degrees
outside
was
not
entirely
a
surprise.
The
supplied
fan
did
work,
that
coupled
with
multiple
showers
made
it
ok.
Standard
double
sized
bed
is
a
bit
small
by
modern
standards
&
only
one
big
towel
a
bit
tight
too.
I
asked
for
the
booking
to
be
changed
to
two
adults
on
the
booking
form
at
the
hotel
reception
but
was
told
the
system
always
defaults
to
one
&
can’t
be
changed…
saving
on
towels
too??
Aside
from
this
it
was
a
nice
stay.
PS:
i’ve
stayed
in
these
hotels
in
the
USA
&
am
on
their
loyalty
scheme,
i
like
the
chain
(might
not
be
obvious
reading
this!)
2 people found this review helpful 👍