Canberra Jewellery Repair & Restoration image

Canberra Jewellery Repair & Restoration

Jeweler Jewelry repair service

😠 BEWARE! This place CAN'T even do a simple wedding set solder. Stacy GRINDED into my wedding band cleaning up excessive solder causing damage. (2) Reputable jewellers have acknowledged the damage but for some reason these horrid people can't see it ore pretend they can't. They even LAUGHED at me. Do... People often mention ring, Stacey, service, rings, wedding, recommend, work, amazing,


Address

5/8-20 Cook Pl, Cook ACT 2614, Australia

Website

www.canberrajeweller.com.au

Contact

+61 2 6134 6656

Rating on Google Maps

4.70 (50 reviews)

Open on Google Maps

Working Hours

  • Thursday: 10 am to 4 pm
  • Friday: 10 am to 4 pm
  • Saturday: 10 am to 1 pm
  • Sunday: Closed
  • Monday: Closed
  • Tuesday: Closed
  • Wednesday: Closed

Featured Reviews


Frequently mentioned in reviews: ring (21) Stacey (20) service (9) rings (9) wedding (8) recommend (8) work (7) amazing (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Wendy C. 5 years ago on Google
    BEWARE! This place CAN'T even do a simple wedding set solder. Stacy GRINDED into my wedding band cleaning up excessive solder causing damage. (2) Reputable jewellers have acknowledged the damage but for some reason these horrid people can't see it ore pretend they can't. They even LAUGHED at me. Do you really want them working on your precious sentimental jewellery? I have opened a DISPUTE with Jewellers Association of Australia (JAA). Take a look at what they did to my wedding set. I have all receipts and evidence this jeweller had caused this damage. NEVER GO TO THIS PLACE IF YOU CARE ABOUT YOUR JEWELLERY!
    7 people found this review helpful 👍

  • 5/5 Natalie Y. 2 years ago on Google
    My family having been coming here for years and recommended me. I took to get my engagement ring resized and polished and the dedication, care and professionalism from Stacey and Ben showed through the final result and their amazing customer service. Would recommend them to everybody! Thank you so much!
    3 people found this review helpful 👍

  • 5/5 Rebecca Y. 3 years ago on Google
    I had taken my grandmother’s ring to other jewellers who said they couldn’t restore it and quoted large amounts for a new setting. Stacey and Ben restored my ring back to its former glory for such a reasonable price. I am so grateful for their amazing work! They are friendly and down to earth, I highly recommend them and will definitely return! Thanks so much guys!!
    2 people found this review helpful 👍

  • 5/5 Wanderingwoods_downunder 3 years ago on Google
    Stacey worked with me closely on designing and making a very sentimental ring. It was a big project and the love, care and devotion that Stacey put into it was exceptional. I had complete trust and confidence in Stacey that my ring would be perfect and I couldn’t be happier with the result. Thank you so much Stacey, Ben and Xander for making the most incredible ring and for such a beautiful experience in creating it. I can’t stop looking at it, and haven’t taken it off since it was finished. I receive so many compliments, and I couldn’t recommend you highly enough! Thank you is the least I could say to you for everything you have done.Thank you Jade xxx
    1 person found this review helpful 👍

  • 5/5 Marica M. 3 years ago on Google
    My 36 year old Engagement ring was in pretty bad shape...it needed claws and the band was wearing and thinning...and my eternity ring was the same...both looking old and tired. I was looking into buying new rings as I really wanted a bigger diamond...but they are so sentimental and special to me I couldn't. Stacey said she could make my rings look new...and have a bigger diamond. Stacey brought in some diamonds for me to look at...and I chose one. Very anxious while my rings were being worked on...but then I got the call to pick them up. I was feeling emotional when I got there...but as soon as I saw them I cried tears of joy...and knew I made the right choice. Thank you...thank you...thank you...Ben and Stacey...I'm so in love with my rings... xox
    1 person found this review helpful 👍

  • 5/5 Isabelle V. 1 year ago on Google
    I've been here twice and for both occasions, the service was exceptional. Both Ben and Stacey are incredibly approachable, friendly and you can tell they know what they are doing. I also recently met Toby who gave me a really competitive quote for a broken chain repair and who also provided exceptional service. I really appreciated the honesty and openness in regard to what they were going to do with the chain I provided them, how long it would approximately take them and how much it would cost. They also always give me a bit of insight the various types of gold and the differences between them as well as various strengths of chain designs etc. Would always recommend this place to anyone who is in need of jewellery repair - great prices great repair timeframes, fantastic customer service and locally owned!
    1 person found this review helpful 👍

  • 5/5 Margaret P. 9 months ago on Google
    I had my mothers 80+ year old engagement ring fixed, resized & thoroughly cleaned. It came up beautifully & has a new lease of life for the next generation of my family. I was very pleasantly surprised at the price of all the work I had done. Thank you very much. 🙂

  • 5/5 Chris B E. 7 months ago on Google
    Stacey is simply amazing! We have purchased several items and had several pieces remastered or repaired through Stacey and her shop, and the workmanship is always second to none. The family business feel adds such a nice touch to buying special items for the special people around us. Thanks Stacey and team for always going above and beyond!

  • 5/5 niki j. 5 months ago on Google
    I could not recommend these guys enough. On every occasion I or my husband have interacted with Stacey and the team they have gone above and beyond. My beautiful engagement ring was made months ahead of schedule. When I got my wedding band Stacey resized and welded my rings together within a matter of hours (this was meant to take weeks), purely so I did not have to return to work after my wedding without my rings. I’m extremely grateful for their unbelievable service and top quality work.

  • 5/5 Carrie W. 11 months ago on Google
    Very helpful, my necklace was repaired on the spot and not expensive. I'm a happy customer

  • 5/5 Emma B. 1 year ago on Google
    Exceptional and pleasant service! The lady took the time to ensure my necklace was repaired with perfectly matching links and even repaired it on the spot. The price was surprisingly cheap for such good service. Would definitely go back here for jewellery repairs.

  • 5/5 Wendy Van A. 1 year ago on Google
    I’m thrilled with the beautiful work completed on a diamond dress ring of mine. I had it resized and upon consultation some stones were loose. To say I was overwhelmed at how lovely my ring looks now. It’s sparkling and fits well. I’m embarrassed I hadn’t looked after it. I will be in annually now to have it checked and cleaned. Thank you for such fantastic customer service and craftsmanship. Wendy

  • 5/5 Jessy B. 1 year ago on Google
    Absolutely amazing service and attention to detail. The owners are lovely people who are helpful and take the time to explain things to you

  • 5/5 Beth B. 1 year ago on Google
    I wish I could capture my stunning ring with a photo that would do it justice! Stacey worked so patiently with me to design exactly what I wanted, whilst making sure it would stand the test of time. She was so patient and confidence inspiring! And the engraving Ben managed between my Grandmother’s diamonds is nothing short of astounding. Thank you for turning an unwanted ring of diamonds into pieces we will cherish forever! I’ll be back…

  • 5/5 Gail 1 year ago on Google
    Beautiful work done on a resizing. Flawless repairs made to loose stones. Very pleased.

  • 5/5 Danielle K. 1 year ago on Google
    Absolutely awesome place. Would definitely recommend this place if you want a ring made from sentimental jewellery. They were amazing at taking all of my requests and creating something beautiful. The price was also extremely affordable.

  • 5/5 chloe m. 3 years ago on Google
    I brought in a very valuable ring last week which is also my engagement ring to get re-sized and cleaned. I was super happy with the results and will go back to Ben and Stacey again!!! Thank you for looking after my ring, could not thank you enough !!!!

  • 5/5 Tammy C. 5 years ago on Google
    Stacey and Ben I couldn’t thank them enough. I went in there with my different shaped engagement ring, and asked for help to design my wedding ring. I love every bit of my ring and how friendly, helpful and totally amazing they were. After my wedding Stacey and Ben helped me to join my rings together and again so friendly and helpful. I would highly recommend this jeweller for your Jewelry needs. Very professional.

  • 5/5 Sally M. 3 years ago on Google
    Thankyou to Stacey and Ben for your hard work, professionalism and friendly attitude. You made the experience of buying wedding rings so much fun and you were an absolute pleasure to deal with. We are so impressed with the quality of our rings and we highly recommend your services.


Call +61 2 6134 6656 Open on Google Maps

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