1/5 sowmya n K. 4 months ago on Google • 9 reviews
I
bought
fridge
and
IFB
washing
machine
from
kundapura
store
on
Feb
2023.
Within
one
month
IFB
washing
machine
motor
was
making
heavy
sound
so
I
gave
a
complaint
to
Pai.
A
technician
from
IFB
team
came
to
resolve
the
issue
and
said
everything
is
fine,
I
said
run
washing
machine
for
"daily
wash
for
1hr
30min",
then
he
declared
that
motor
is
not
working
we
will
do
repair
and
he
said
he
will
do
it
in
two
days.
Almost
for
5
days
no
call
from
IFB
so
I
called
Pai
and
informed
them
that
we
don't
need
this
machine
and
take
it
back.
No
one
is
taking
responsibility
to
resolve
the
issue
as
it's
taking
beyond
agreed
days.
After
7days
they
fixed
the
washing
machine.
Last
month
i
observed
that
it's
not
showing
any
error
ex-
when
door
is
open
or
when
water
is
not
coming
it
should
show
some
error
and
machine
shouldn't
run
but
here
machine
keeps
on
running
without
water
and
it
will
not
show
any
error
code.
I
informed
the
same
to
Pai.
They
said
they
will
send
technician.
IFB
technician
came,
he
didn't
do
anything
and
he
said
I
have
fixed
the
issue,
drum
cleaning
is
also
running
it
will
clean
everything
and
he
left
before
washing
is
going
to
off.
I
got
a
feedback
link
and
I
was
not
happy
with
the
services
so
I
gave
rating
as
1.
Very
next
day
same
technician
called
me
and
scolded
me
saying
because
of
you
I
lost
"3500".
Is
it
my
problem?
Ask
your
guys
to
have
a
minimum
knowledge
in
resolving
the
ticket.
Since
then
I
got
a
call
from
Mangalore
RM,
he
said
he
will
send
a
technician
but
no
luck
till
today.
Every
two
days
once
pai
is
calling
me
and
saying
did
you
receive
call?
We
will
get
back
to
you.
That's
all.
I
feel
pai
and
IFB
both
are
playing
and
this
washing
machine
is
second
hand
with
new
body
because
within
one
year
motor
is
gone
and
not
working
properly.
I
prefer
don't
buy
products
from
Pai
and
if
you
have
issues
IFB
is
least
bother
about
Pai
because
Pai
doesn't
hold
any
power
to
work
IFb
technician
on
their
products
issues.
And
they
are
truly
irresponsible
and
not
worried
about
customers.
Once
they
sold
the
products
it's
done
for
them.
My
sincere
note
-
don't
buy
products
from
Pai
especially
from
Kundapura
branch.
They
are
worst
in
handling.